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Jewelry and Watches Featured Reviews

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7:53 am EST
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wedding ring - cracked diamond in ring

My husband purchased my wedding ring from Zales in 2004 he also purchsed the lifetime diamond warranty.The warranty states that the ring/rings are to be inspected every 6 months, in which we bring them to be inspected and the sheet to be signed. I wear my rings all the time and some how one of the diamonds in the middle of the ring has a crack in it, we...

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10:50 am EST
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Tres Jolie - Glenda Lugay - nonreceipt of merchandise

My husband purchased a ring from this website for last Valentine's Day. The ring did not fit so I returned it for an exchange. That was only the beginning of my journey. The return was acknowledged with a phone message. I waited several weeks but no replacement arrived. I contacted Glenda (the owner of Tres Jolie) directly by phone and she stated that the...

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8:39 pm EST
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Bill Barnes Jewelry - took money, no ring

We ordered a wedding band (Art Carved) on Dec. 10, 2008. As of January 20, 2009 we have yet to receive the ring. We have been lied to on several occasions: "the ring is back ordered...the girl made a mistake by telling you it was in stock...Art Carved has to specially manufacture size 13 and it takes longer"...(According to Art Carved Customer Service thi...

Read full review of Bill Barnes Jewelry and 6 comments
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7:40 am EST
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Direct Shopping Network - DSN states info incorrectly

Not to mention that their phone reps are rude and not of any help, I have also talked to some who were stoned. The hosts are always talking about parties on the parking lot and all the operators are outside. They also take forever for delivery. They say all their stones are natural and that is so untrue. See following article...

Read full review of Direct Shopping Network and 5 comments
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5:57 pm EST
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Tiffany-Jewelries.com - fraud

Do not order from this company. I put an order in 2 weeks, ago only to find after i placed my order about the problems that other people have had with this company, or not as it were. I placed an order which they gladly took the money, a couple of days later i recieved my tracking no for the parcel?? I put the tracking no into the ems website to see on...

Read full review of Tiffany-Jewelries.com and 4 comments
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7:32 pm EST
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GoldFellow.com - Goldfellow.com - STAY AWAY!!!

Goldfellow.com - STAY AWAY!!! I had originally sent my items in to them with the intention to get some extra cash for the holidays to buy my kids some presents. I printed my free FedEx label and immediately sent my jewelry in. Their tracking system was not real time! When I first called about my jewelry they did not have an answer to even where it was, let...

Read full review of GoldFellow.com and 21 comments
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7:20 am EST
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EMS- Express Mail Service - Package missing

My Name is Yesh pal Singh, I'm an Indian citizen working and residing in Denmark, I bought Rado watches from China, and seller sent this Package through EMS, Express Mail Service Package Number is Given below, There are two watches in Package Gents/Ladies, its worth 50000.00 RS, Now after Custom clearance this Package is Missing, Please look into it, thi...

Read full review of EMS- Express Mail Service and 7 comments
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4:18 pm EST
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bidrise.com - auction

I had bid on a diamond and one it. Did all the payment things then they turn around and said they had internet issues with people that could not bid because of this. They had returned my money to my account in full I am not sure as of yet until I receive my statement. I had no issues with my internet and if they had complaints about the interuption on the...

Read full review of bidrise.com and 5 comments
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7:27 pm EDT
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Jewelry Savings Plan - Fraud

I ordered the "I Love You" ring, and I was sent the ring and a FREE pair of PEARL earrings...the pearls DID NOT match, the pouch was cheap and the ring is not what I thought it would be...so I sent an email and canceled the account right away. I have been charged again...they have been reported to the on-line BBB and to the Trustee site that they are signed...

Read full review of Jewelry Savings Plan and 2 comments
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9:22 pm EDT
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Oliver's Jewelers - Warning others!

I am suggesting to you that if you are looking to sell your jewelry, DO NOT deal with Oliver's Jewelers in Toronto. The man is a crook and a liar. He has got his shtick down to an art. He'll always low ball it. Okay, that's not surprising. Here's what is. I was comparison shopping . I first went to Jewelry Buyers in Toronto and they were going to give me...

Read full review of Oliver's Jewelers and 43 comments
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6:12 am EDT
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chanel j12 watch - will not give full refund

RE: CHANEL J12 33MM WHITE CERAMIC AND PINK SAPPHIRES WATCH MODEL NO. H 2010 SERIAL NO. IG 20536 THE ABOVE WATCH WAS PURCHASED FROM THAILAND WHEN I WAS ON HOLIDAY ON THE 8 FEB 2008 FOR ALMOST HK$80, 000 AND THE PINK SAPPHIRES BEZEL FELL OFF WITHIN A 3-HOUR FLIGHT BACK TO HONG KONG. 1. EVERYBODY ASKED ME SCARCASTICLY INCLUDING HONG KONG CHANEL STAFF WHY I...

Read full review of chanel j12 watch and 2 comments
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12:00 am EDT
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Carl W. Lemke Unique Jewelry - Failure to produce merchandise

I ordered a custom-made medal and two custom-made signet rings and paid Mr. Lemke for this order. Originally, he promised the merchandise several weeks late but it would supposedly be ready in a matter of days. He never sent either of the rings. He did send me a badly forged/fabricated medal and promised he would recast it at no charge due to its poor...

Read full review of Carl W. Lemke Unique Jewelry and 3 comments
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12:00 am EDT
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Galaxy Products - www.galaxyproducts.com - Took payment twice without confirmation

Galaxy Products www.galaxyproducts.com Could not fill in the form successfully as would not accept state, did not receive payment confirmation by e-mail and discovered a few days later they had taken out the money from my account twice, did not receive the goods. When trying to access the page again it came up saying account suspended and to contact billing department with no details on exactly how to contact them.

Read full review of Galaxy Products - www.galaxyproducts.com
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12:00 am EDT
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Whitehall Jewelers - Randhurst Mall in Arlington Heights - They ripped me off!

Whitehall jewelers at Randehurst mall in arlinton heights charging 395.00 for the esq. beacon watch, when I have the brochure from esq. swiss watches, and the retail is 350.00. I called 10 different jewelers from zales the devalle jewelers in hardwood heights and numerous ones on the internet the watch is 350.00 dont buy anything at this place they will...

Read full review of Whitehall Jewelers - Randhurst Mall in Arlington Heights and 3 comments
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J
12:00 am EDT
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Regency Jewelry Co. Inc. - Not using proper watch parts, not allowing me to leave the store

Three months ago i brought my swiss army watch to have battery replaced, the stem was broken in the process i had to take my watch back 3 times before the clerk informed me that they will have to send watch to watchmaker the jeweler can not fix it. I said fine. All of a sudden the owner who broke the watch comes over to me and says i will have to leave hi...

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12:00 am EDT
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Pizazz Works - Pizazz Works is all fake!

I ordered $70 of gemstones from Pizazz Works, and they're all fake. The "topaz" is dyed quartz, the "amber" is cheap plastic, and the "jade" is serpentine with lots of chemicals. Even their "coral" is nothing but wood with lots of dye! Stay away from these scammers.

Read full review of Pizazz Works and 2 comments
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12:00 am EST
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Ultimate Shopping Network - How to get refunded

Chase is my credit card company and they researched and found that USN keeps changing their name. If you credit card company won't help you, get a Chase Visa. They were great and I got my account credited immediately. Also, Chase told me to file complaints with the California Department of Consumer Affairs and the State Attorney General's Office. This will protect other consumers and they will investigate.

Read full review of Ultimate Shopping Network and 1 comment
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12:00 am EST
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Ultimate Shopping Network - Returned item and no refund received

This past summer, I ordered a 1.5 carat diamond solitaire, supposedly SI2. My account was charged immediately. After many inquiries and a subsequent request to cancel the order, the ring finally arrived in November. I immediately returned it, doing everything required as the stone was totally included. I checked and the ring was delivered a few day...

Read full review of Ultimate Shopping Network and 31 comments
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12:00 am EST
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Ultimate Shopping Network - No refund to cancelled order

I ordered a Ring in July 2006 and then was told in September that it was back-order. I decided to cancel the order and obtain a refund. It is nearly 5 months of being on the phone with Customer Service that they kept telling me that it would be 10-15 days due to changes in their finance department. I have contacted the BBB and will contact the State...

Read full review of Ultimate Shopping Network and 25 comments
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12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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USN Ultimate Shopping Network - Refund not received

In april of 2006, I ordered a diamond ring from USN (Ultimate Shopping Network). I received the ring on approximately May 1, 2006. The ring looked nothing like the one they displayed on television (Channel 17-KJLA where I reside). The diamonds were the worst I have ever seen. I had also ordered another ring which I had not received. The day I received...

Read full review of USN Ultimate Shopping Network and 23 comments
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