Jewel-Osco review: staff - unprofessional

I visited Jewel Osco at 9:00 pm on 443 E 34th Street for a feminine item that I needed ASAP and it was locked in a case. It took over 15 minutes for someone to assist me when there were at least 6 active staff members standing idle, laughing and joking. When I asked the cashier, Maya, for assistance, she didn't call anyone and just said "Yeah it's 9:15, they are getting ready to or gone already." Someone else called for assistance 5 minutes later.

Even if I came in at 9:45 p.m, I should still be able to receive assistances! I shop at this store often and I'm applauded at their poor customer service and lack of urgency to assist guests. If this continues, I will shop elsewhere.