Jewel-Osco review: night manager (shoulder length gray hair)

She talks about customers to other employees! This is the 2nd time i over heard her. 1st time i didn't complain but from now on iam! Shes been there a long time and should know better! She is teaching new employess same thing! No business should run this way your customer service shoud be reevaluated! I was in there August 9 at 11:00 at night.. i would like this issue resolved or i will complain every time im in there and see her rude self!