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Jewel-Osco

Jewel-Osco review: Meat market - chesterton

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9:26 pm UTC
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I went to the market yesterday to buy crab legs. The market manager was waiting the counter. I was the fourth person in line. He helped everyone in front of me and then walked away to check the walk arounds. He walked right past me to get to the case so I know he saw me standing there. I waited a minute and another employee came behind the counter and asked if I had been waited on. I shook my head no and said no and she walked to a table behind the counter with another market employee. I assumed she was putting on gloves to assist me. I stood there for another few minutes and neither of them ever came to help me. The market manager was still looking at cases and the employees were still standing behind the counter with their backs turned toward me. They were then joined by a THIRD employee and still not one person helped me. I walked away from the counter and they just glanced at me. I've never had worst customer service. To make matters worse I purchased four packs of their boneless chicken (the jewel brand). Tried to make two separate packs and the stuff is so chewy it's inedible. I even tasted it once it was cooked and tried to cook it longer to see if it would help and it's awful. I had to throw out all the chicken I bought so there's money down the drain. I won't be shopping here anytime soon.

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    150 Pierce Road, Itasca, Illinois, 60143, United States
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    Jul 26, 2026
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Jewel-Osco Category
Jewel-Osco is ranked 18 among 43 companies in the Grocery Stores and Market category