On February 20, 2019 at approximately 235pm I was there shopping and my 7yr old niece had to use the bathroom so I always escort children with me to the bathroom thank God I did it was a total nasty disgusting mess! I had to 1st clean it up so she can use the toilet. The toilet seat had urine and other things on it. I'm so happy my taught me to always keep lysol or Clorox wipes in my purse because I truly needed the whole pack for the womens bathroom. I immediately reported it to an associate she then called on the phone to get some immediate service, I then requested to speak to a manager in which I was not aware African american women with the twist in her hair was the person standing there all along. She denied that she was a supervisor or manager on duty she was not willing to hear me out she walked away from me and went back to customer service desk so I approached her over there I then explained to her what I just had to do and ask her can I have a discount Considering that I just cleaned up the bathroom. She rudely said no and I have work to do some one will get to it later. I then walked away and started to tell her I took pictures to send to corporate but I thought if they see what us customers have to deal with in their establishment they would be upset like I was so here goes. It would have been nice to get a reward for cleaning the filthy bathroom up. I can be reached at [protected]. I wish I was secretly shopping that day. I am a loyal customer of jewel.