Jewel-Osco review: costumer service

i called this morning at 9:30 and the lady at the service desk hung up on me 2 times after i asked her if i could talk to a manger about something that was regarding me ! i called back to ask her name and she called me out of my name and hung up , i did nothing wrong and was nothing but respectful and nice the whole conversation ! i think she was having a bad morning