SUBMIT A COMPLAINT

Jewel-Oscocashier lack of customer service skills

1

I had the most unpleasant experience at my Jewel today in Franklin Park on Mannheim Road I had three of your Halloween paper towels what's the price of three of them for $ $2 and I had one chocolate Entenmann's cake the sale price of the cake was 2 for $6 however I only wanted one which makes it a total of $3 I had $8.50 is my pocket the cashiers name was Steve 3:03 p.m. in the express lane I'm not sure what he was doing or where he was charging me for her suddenly my bill was $9.41 free Christian Kim he tried to justify some b******* and I wasn't buying when I felt that I was not being treated fairly and respectfully I told her forget the entire order I just wanted my money back Steve desperately needs more customer service skills he told me to go to customer service and file my complaint there and get my money back there lady who did help me there was great very kind and nice and respectful I am a 53 year old woman and I have been shopping with Jewel for great many years I've never had a disappointing experience ever once thank you very much for listening I appreciate it and I will continue to shop in your store but the next time I go into a check out lane there I will be looking to make sure that I'm not by him

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