CB Airlines and Air Travel JetBlue Airways Complaints #2-21

JetBlue Airways review: Jetblue legitimized fraud ( 1 comment)

Elaine Chaisson of US

Jan 07, 2026 5:13 pm UTC

Verified customer

Review updated: Aug 15, 2026

Featured review

After Flight for 5 booked online paid for with a credit card. Arrived at airport used Kiosk for bag checkin that was previously paid for got tag went to bag drop line and went to gate. same with the return flight most contact with a person was was the bag drop off. Get home checking credit card charges 5 (one for each person) for 25 dollars never authorized or anything we did. Tried to request a refund thru both the Jetblue for unauthorized charge and they just get to say they can charge for a service even if not used ! The credit card American Express has so far excepted that? How can something I didn't agree to or authorize not a fraudulent charge.

Recommendation: Pay with a card they cant charge again with out authorization

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Tomas Tamulis

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Tomas Tamulis of US

Aug 15, 2026 9:24 am UTC

Verified customer

Had a flight JFK to Dublin on 9 aug 2026.
Paid online for two check in baggages,but tag printing machine demanded $420,i paid that JUST TO GET ON FLIGHT ON TIME.Was hoping to recover $420.
They are not cooperative with this overcharging.
Bunch of crooks,and their staff at the airport unprofessional causing confusion and stress!
Never ever again and would not recomend to anyone!

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corpcomm@jetblue.com

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