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Home Airlines Jazeera Airways Delay in 4 luggages & received damaged luggage after 1 week...2 pending luggages yet to receive after 9 days

Jazeera Airways review: Delay in 4 luggages & received damaged luggage after 1 week...2 pending luggages yet to receive after 9 days

S
Author of the complaint
12:06 pm EDT
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I with my 2 children travelled from kuwait to hyderabad on 7/6/2022 on flight J9 403 with reservation number E61Z4Z... flight was delayed by 1 hour. arrived late in hyderabad by 30minutes... did not receive my 4 check in bags... went to vacation to hyderabad with 2 small kids, to attend function, had to travel to different places but all plans spoiled because of lack of luggage.. They claimed they will get luggages next day, but no information later on... so travelled twice to airport to enquire about luggage but no reliable response... all clothes& essential stuff was in luggage... VERY DIFFICULT SITUATION to manage.. we had to again spend money to buy clothes& essentials to stay at vacation... very difficult to handle situation with 2 small kids around...

out of 4 check in bags received only 2 among them there is one baggage fully damaged... they were new american bags I bought before travelling... I have photos evidence with me... I claim compensation for the delay & extra expenses because of extreme delay & severe damage to my bag..

yet not received 2 more check in bags even after 9 days which is causing psychological trauma & extreme discomfort & extra expenses of shopping to survive on vacation...

I take this as very serious issue & also I hope you will take matter seriously jazeera airways.. its your responsibility to COMPENSATE my luggage delay damages & extra expenses because of jazeera airlines...

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94 complaints
6 resolved 88 unresolved

Jazeera Airways contacts

(added by reviewer)
Phone number
177
Address
PO Box 29288, Kuwait
Website
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