iTechDeals.com
reviews and complaints

I ordered from itech and was waiting a very long time for my order. I received an email with tracking information & after tracking it for a week I received an email from itech

Hi,

We regret to inform you that the order you placed on our website itechdeals.com has been unfortunately lost by our shipping carrier. Unfortunately we no longer have the item, 4 Gillette Mach3 Razors Plus 4 Refill Cartridges. We truly apologize for this and have issued a full refund for the items purchased. In the future, if you do choose to place an order on our  website please forward your order number to me once completed so I can ensure priority processing and shipping. 

Once again, I apologize and any questions or concerns please feel free to contact me.

--

Katie

www.itechdeals.com

... what a joke they are. 100% fraudulent company. I've also contacted the BBB

I ordered the motorola hd-10 bluetooth headphones. I got them, charged them up, and they wouldn't come one. I contacted itechdeals by email, l no response. I called, got a recorded message and then they hung up in my face. Terrible products and customer service.

Don’t buy electronics from i-tech deals. I have bought headphones from them, but the seller sold me damaged ones. I got the parcel and was so careful with them, but when I tried to switch them on, nothing worked. I already sent several emails and asked to replace them or provide full refund...

Please beware, they do not accept anything back and there is no way to get a refund. iTechDeals is a horrible scam site, they are customer unfriendly and not to be trusted. I bought a tablet from them only because it was super cheap. They had huge discounts and it seemed like a really good deal, but that was only just a scam. My tablet arrived and it was defective, it didn't work properly. I wasn't able to install apps and there was no sound. iTechDeals called me a scammer and said that everything I said was just a lie, and they refused to help me. I asked for a refund, but they said no and claimed that I broke the tablet and that it was only my fault. They have very poor service and their reps should get a lesson how to speak with customers! Avoid this store!

This company is ridiculous! It took forever to get my order because they simply forgot to ship it, what a joke.
Bought an item from iTechDeals and after over one month of waiting I decided to contact them and ask about my order status. Their rep was absolutely shocked after I explained what happened. He said that they'll ship my order right away. Yes, they felt bad and ashamed, but that's not a good way to do business. I will not buy from iTechDeals ever again, because this situation clearly showed how unprofessional they are. I would not recommend them. They forgot about me! How is that even possible?

I ordered an ipad mini on 10-22-16 and paid through Paypal. My credit card has been charged for the ipad, but iTechDeals claims to have no record of my order. I have an invoive number and item number.
This company's phone line refers me back to website, so there is no way to talk on the phone. I need this order cancelled and taken off my credit card if this is a scam.
Paula Bixler
[protected]@comcast.net
[protected]

When I found iTechDeals website I was really impressed with the low prices and decided to order something. Since that was my first time ordering from iTechDeals I decided to buy something cheap. I was not sure how trustworthy these guys were.
I placed my order and purchased an iPhone earpods. They were on sale so it cost me only $10.
After I paid I received all the necessary confirmations and was told that I'll get my order within a week. Week passed and nothing arrived. Red flag!
I immediately contacted iTechDeals regarding my order status. They said that it was on its way and will be here any time soon, so I gave them a few extra days. After that I demanded a refund but they refused and stopped replying.
I contacted PayPal customer service and they got my money back.
I would not recommend iTechDeals.

Don’t buy electronics from I-Tech Deals. I have bought headphones from them, but the seller sold me damaged ones. I got the parcel and was so careful with them, but when I tried to switch them on, nothing worked. I already sent several emails and asked to replace them or provide full refund, but unfortunately this seller didn’t want to solve his problems. Poor-quality electronics and zero customer services.

After attempting to make an order on iTechDeals their website did not appear to allow me to complete my transaction. There was no confirmation on their site and I did not receive any emails from them. So I went to another website and purchased everything I wanted there. First few days I checked my credit card statement and saw no charges made by iTechDeals. Several days later I received a message from iTechDeals saying my order had been shipped. They also charged my credit card. I emailed and called them many times but there was no help from their customer service. Their useless agents were unable to help me! I will never do business with this company again!

I have ordered 7 items from the website www.itechdeals.com. I got all details and notification that the order has been sent, but I have bought the items in the beginning of June. 4 months later and still no order, but when I checked the info on the website, there was the status “in process”. How is it possible and what should I do now? Please, any help.