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Italo Trenolost luggage

1
F Jun 21, 2019

I boarded the train from Rome Termini to Venezia Mestre on the 8914 train (ticket BE9RWK) on 18/06/2019 and forgot 2 suitcases on the train. Contacted the company less than 5 minutes after getting off the train and have no answer about what happened to my luggage. This is extremely disrespectful to the customers as I was still in the same city as the train and NOTHING was done to solve the problem!

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