SUBMIT A COMPLAINT

Inteliusfraudulent membership created in my name & fraudulent charges on my bank account

1
K Jul 19, 2019

An account was opened without my creating it & when I saw the first charge a month ago, I emailed and called Intelius advising this was not an account I created & I wanted it cancelled AND REQUESTED A REFUND OF THE FRAUDULENT CHARGES.
The rep assured me it was cancelled & I did receive a refund a few days later. Imagine my anger tonight while checking my card statement online, and I see I was charged an ADDITIONAL $29.95 to my MasterCard ending in 5317 for a fraudulent account using my name (Kelly Collins) that I was assured had been cancelled.
The account was set up under
[email protected]
BUT, my personal email address is
[protected]@gmail.com
Just a 1 number difference!
I'M LIVID!!

Post your comment