Having problems with Instaflex?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Instaflex reviews first appeared on Complaints Board on May 25, 2010. The latest review Instaflex.com was posted on Jan 31, 2021. The latest complaint did not order but was charged was resolved on Jan 28, 2014. Instaflex has an average consumer rating of 2 stars from 33 reviews. Instaflex has resolved 4 complaints.

Instaflex Customer Service Contacts

2323 South 3600 West
Salt Lake City, Utah
United States - 84119
Canada
PO Box 500, North York, Ontario M3J 0J8

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Instaflex Customer Service. Initial Instaflex complaints should be directed to their team directly. You can find contact details for Instaflex above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Instaflex. Discuss the issues you have had with Instaflex and work with their customer service team to find a resolution.

Instaflex Complaints & Reviews, Page 2

Instaflex — change trial to sell

I OK'ed this company to charge my credit card $4.98 for shipping and my card was charged $74.98 for the...

Instaflex — fraud

I said yes to free trial sample, $4.99 shipping costs, then they sent a 30 day supply and charged my credit...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Instaflexcharged for free trial capsuls

I was charged for a "free trial' offer. Pay for the postage... Then they charged $74.98 on my credit card.
The product does not help in any way.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Instaflexcharged $74.98 for free trial offer

    This was a free trial offer and it has now shown on my mastercard bill. They are still sedning the bottles of pills and I have been returning to sender. I would like a full refund.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      RESOLVED

      The complaint has been investigated and resolved to the customer's satisfaction.

      • An
        andre carrier Sep 06, 2012
        This comment was posted by
        a verified customer
        Verified customer

        je ne desire pas recevoir votre produit et veuillez me retourner le montant de 74.98 pris sur ma cartwe bancaire je ne vous ai jamais autorisé a recevoir ce montant

        0 Votes
      • In
        Instaflex Support Aug 30, 2012

        We would be more than happy to assist you with your account if you can contact us directly at [protected] or you can email us 24/7 at [email protected] We look forward to helping you with your account.

        0 Votes

      Instaflexno communications possible with this compay

      No improvement. In spite of numerous calls to [protected], this phone never rings. I want to cancel any repeat order within your 30-day deadline.
      I already advise my credit card company.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Su
          sunshine71 Jun 07, 2012

          My biggest complaint about this was my husband has not noticed any difference and the biggest complaint I have is the capsules are sometimes half full or less and it is more than just one or two out of the bottles.Not many people probably squeeze these but I have and it is amazing how inconsistent some are, kind of a waste of money.The first bottle was charged at 75.00 and I called them and they said oh we can bring that price down to 29.99 and so I get the charge and it is 34.99 I am very unhappy with the company putting this out.I of course canceled.

          0 Votes
        • Ia
          I am here. Feb 18, 2012
          This comment was posted by
          a verified customer
          Verified customer

          Today, I tried the eMail address of [email protected], as their customer support server listed 4/22/2011, in reply to this kind of complaint. Mailer/Damion said "no mailbox here by that name". Now, what is the eMail address for Instaflex ?

          0 Votes
        • In
          Instaflex Customer Service Apr 22, 2011

          Fitz,

          We would be more than happy to help you with your account. It seems the problem is that you might be dialing the wrong number, our customer service number is [protected]. You can always email us 24hrs/day at [email protected] We look forward to hearing from you so we can gather the information we need to locate the account and help you with your situation.

          Thanks,
          Instaflex Support

          0 Votes

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        Instaflex — hidden policies

        I ok the shipping on a free trial. That was all I authorized then I get a bottle and a huge bill. I...

        Instaflex.comI bought the sample and have been getting charged for large bottles of this instaflex product

        Instaflex, I bought the sample and have been getting charged for large bottles of this Instaflex product. I ask a person in your office at your phone number to stop billing me for a product I of which I had only wanted the sample. I have talked to my credit card company and that is where this problem stands now.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          • Na
            Naiser Apr 26, 2012
            This comment was posted by
            a verified customer
            Verified customer

            It is amazing how today you have to read every word when you agree to anything. I read where you receive your free trail and then you MUST notify them that you do not want any more or they continue to send. I emailed them on April 13 and they still went ahead and charged my account for $74 and change even after emailing them so I went and sent another email 4/28 stating that they cease any further shipments and then notified my American Express to look into this matter. I will get back to you with the results. WARNING, do not do business with the company.

            0 Votes
          • Me
            Merrie Hosey Mar 25, 2011
            This comment was posted by
            a verified customer
            Verified customer

            I, too, bought the sample bottle of Instaflex. I did not want any more. I am being sent and charged for large bottles of
            Instaflex. Please stop sending these and credit my credit card
            with $74.97.
            I am sending the bottle back . Thanks for your attention to
            this problem. [email protected]

            0 Votes

          Instaflex — you guy's are a riot

          I read Instaflex reviews - Amazon, here and instaflex site. I agree with some reviewers-everyone "authorised"...

          Instaflex — stay away

          Instaflex - yes, they said my account will be credited for the product they sent that I never ordered but I...

          Instaflex — unauthorized charges

          I requested the initial sample for a charge of $4.95 for a small supply. That product did nothing to...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Instaflexrefund not forthcomming

          Obtained a return authorization #61816. Returned the product.
          Checked later (10 days or so) inquiring about crediting my charter one credit card. Informed it would take a week to process the return and another week to issue credit - still waiting.
          Paid for all charges except instaflex.
          I hope late fees will not apply.
          Email: [protected]@yahoo.com

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            • Sk
              Skylark4me Nov 03, 2010

              In addition to scamming people out of their money relative to returns, Instaflex for arthritis and/or joint relief pain, is also a scam, along with the over-priced drugs from the Pharmaceutical Drug Lords.

              Here's another option that has worked for me 99.9% of the time: Castor Oil. No, you don't take it by mouth. Before going to bed, rub it on the joint, i.e., knee, elbow, finger(s), ankle, wrist, shoulder, etc. Wrap the affected area with Glad Cling Wrap, or any other plastic wrap. Then cut the bottom off of a large, male hunting sock and insert the arm or leg up to the elbow or knee and go to bed. The sock will hold the plastic wrap place, which will keep the Castor oil off of the clothing and bedding. Use a T-shirt for a shoulder joint problem. Follow this procedure for three or four days, even if the joint pain disappears overnight. I've used it on a finger several times and the pain disappears in 15 to 20 minutes. In this case, slowly bend the finger as you rub the Castor oil onto the finger.

              I've used this remedy for 2+ decades. It has worked for me every time except once in 2005 when I had significant left knee pain. As it turned out, the knee pain was coming from a fragment in between the L3-L4 vertebrae in the spinal column. A chiropractor solve that problem. The fragment, by the way, is still between L3-L4, but the pain is not. It has also worked for everyone I've given these instructions to. This Castor oil remedy has been around since the early 1900s. I rest my case!

              0 Votes

            Instaflex — doesn't work for me

            Instaflex does not work for me and I have refused delivery of the product, but the company continues to...

            Instaflex — rip off, do not ever order from them

            The Instaflex company took 74.98 from my account in January. Soon after I received the product I called the...

            IN THE NEWS

            Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
            If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
            One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
            A consumer site aimed at exposing unethical companies and business practices.
            ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
            You'll definitely get some directions on how customer service can best solve your problem.
            Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.