Salt Lake City, Utah
United States - 84119
PO Box 500, North York, Ontario M3J 0J8
I said yes to free trial sample, $4.99 shipping costs, then they sent a 30 day supply and charged my credit card 74.98, I called the
[protected] number and told them that I didn't want it, that it didn't work. They told me that another bottle was on the way with another charge. I could send it back if I put a RMA 235487 number on the package and they would cancel ont charge only.
I was charged for a "free trial' offer. Pay for the postage... Then they charged $74.98 on my credit card.
The product does not help in any way.
This was a free trial offer and it has now shown on my mastercard bill. They are still sedning the bottles of pills and I have been returning to sender. I would like a full refund.
The complaint has been investigated and resolved to the customer's satisfaction.
No improvement. In spite of numerous calls to [protected], this phone never rings. I want to cancel any repeat order within your 30-day deadline.
I already advise my credit card company.
I ok the shipping on a free trial. That was all I authorized then I get a bottle and a huge bill. I discovered that hidden in the fine print it says that you have to call and cancell or they just start sending the stuff. No where is there any info on the cost per month. Had that been posted I would not have bothered with the trial. Now I find that I am only one of many that got bit on this. Look out folks.
Instaflex, I bought the sample and have been getting charged for large bottles of this Instaflex product. I ask a person in your office at your phone number to stop billing me for a product I of which I had only wanted the sample. I have talked to my credit card company and that is where this problem stands now.
I read Instaflex reviews - Amazon, here and instaflex site. I agree with some reviewers-everyone "authorised" Instaflex to deduct monthly card payments. Funniest question - "how did they get my card #?" You gave it to ship product! However I would be pissed if it happened to me. There is no free lunch - I read conditions when offered free product. It's common practice-like book clubs sending monthly book unless you cancel. I hate these auto deals - don't even give address unless I know I'll buy. BTW, many Amazon reviwers said takes 2 months to work - not 14 days.
Instaflex - yes, they said my account will be credited for the product they sent that I never ordered but I shouldn't have had to deal with this at all. It is a scam - I went back and repeated my order to find the hitch - when you try to pay $4.99 for the trial, you must "check" the terms & conditions box which of course has a consent for their charging almost $75 a month in super small print that is actually out of focus too - I am going to have to change my cc number now too - don't do it - you'll be sorry you did
I requested the initial sample for a charge of $4.95 for a small supply. That product did nothing to alleviate my pain. Letters to Instaflex went unanswered requests for credit were ignored. I stopped payment thru my CC. There was nothing in their ads that stated that they would continue sending me additional supplies of their product. I finally had three bottles of their junk at home and still suffered from joint pain. As a last resort I filed complaints against them with the Texas and Utah attorney Generals which got their attention and they issued full credits of $224.00.
Obtained a return authorization #61816. Returned the product.
Checked later (10 days or so) inquiring about crediting my charter one credit card. Informed it would take a week to process the return and another week to issue credit - still waiting.
Paid for all charges except instaflex.
I hope late fees will not apply.
Instaflex does not work for me and I have refused delivery of the product, but the company continues to charge my account without my authorization. I am in the process of getting my credit card company to disallow any Instaflex charges to my account. When the samples are originally ordered nothing is told to you by the company spokesman that you are singing up for a years supply of the product. If I had known that I never would have tried Instaflex in the first place. Three months ago and three payments from my credit card later and a never endining fight with Instaflex later over a charge I don't remember allowing. I may have to cancel my credit card to get rid or Instaflex.
The Instaflex company took 74.98 from my account in January. Soon after I received the product I called the...