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CB Banks Indian Overseas Bank [IOB]
Indian Overseas Bank [IOB]

Indian Overseas Bank [IOB] review: Service

K
Author of the review
1:57 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam,
I am writing to express my serious dissatisfaction with the handling of my request for updating the mobile number linked to my bank account. My details are as follows:
• Account Holder Name: Deepti Arora
• Account Number: *************
• IFSC: IOBA0001668
• Date of Request: 16 October (phone number change due to phone being hacked)
• Date today: 23 October
Despite this being an urgent security issue — since my original phone number was compromised and needs to be replaced to safeguard my account — your branch has still not processed the change. Even Bank official’s response was very rude and unsupportive. This delay is unacceptable. Lack of access to correct phone number means I may miss critical alerts or OTPs, thereby exposing my account to risk.
I demand that you immediately prioritise and complete the mobile number change, confirm in writing/email once done, and provide an explanation for the delay so far. Should the change not be affected by close of business today, I will be forced to escalate this matter (including lodging a formal complaint with the appropriate banking ombudsman/regulator).
Thanks
Deepti Arora
[protected]

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  3. Indian Overseas Bank [IOB] emails
  4. Indian Overseas Bank [IOB] address
    763 Anna Salai, Chennai, 600002, India
  5. Indian Overseas Bank [IOB] social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2025
  7. View all Indian Overseas Bank [IOB] contacts
Indian Overseas Bank [IOB] Category
Indian Overseas Bank [IOB] is ranked 136 among 399 companies in the Banks category
#134 Direct Express Direct Express #135 Coastal Credit Union Coastal Credit Union #136 Indian Overseas Bank [IOB] Indian Overseas Bank [IOB] #137 Bank Albilad Bank Albilad #138 EastWest Bank (Philippines) EastWest Bank (Philippines)

Most discussed Indian Overseas Bank [IOB] complaints

Current account opening
1
(opinions to this review)
 Worst teat by the lady employee, the manager was not better.
1
(opinions to this review)
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