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Indian Cloth Store Customer Service Phone, Email, Contacts

Indian Cloth Store
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www.indianclothstore.com

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1.0 22 Complaints
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Indian Cloth Store Complaints 22

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9:36 pm EDT
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Indian Cloth Store Terrible Customer Service and Long Wait Times - Do Not Buy from This Store

This store is not good, don't buy from them. I bought 3 salwar kameez on 24/09/14 and it took one whole month to get 2 of them. I still haven't got the 3rd one yet! I asked them why it was taking so long and they said "your last product is in manufacturing process so will take time". They won't give you your money back either, you have to pick something else! They're not honest! If they don't have the fabric or item in stock then they should take it off the website. Their customer service is terrible! I won't ever buy from them again!

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8:53 pm EDT
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Indian Cloth Store Disappointing Purchase from Indian Cloth Store: Poor Quality and Poorly Made Dress

I recently purchased a designer dress from Indian Cloth Store and I must say, I was quite excited to receive it. The picture of the dress on the website looked absolutely stunning and the material appeared to be pure chiffon. However, when I received the dress, it was a complete disaster. The material of the dress was of poor quality and looked cheap. Additionally, despite providing my exact measurements, the dress was poorly made. The collar was Chinese and the zipper was in the center back, which was not what I had expected. Furthermore, the neck size was so small that it felt like it was made for a little girl. I was extremely disappointed with the quality of the dress and I will not be ordering from Indian Cloth Store again. This experience was a big NO for me.

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7:49 pm EDT
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Indian Cloth Store Disappointing Quality and Poor Customer Service from Indian Cloth Store

I recently made a purchase from Indian Cloth Store and unfortunately, I was not satisfied with the quality of the items I received. I spent over 300 USD on two pieces of Indian wear, but both of them were of poor quality. The shalwar that they claimed was a Bollywood item did not look anything like the picture they had displayed on their website. The pants I received were cream in color and had a narrower bottom, whereas the ones they had on display were gold and wider. The saree I purchased was also a Bollywood item, but the material was so bad that I almost cried after paying so much money for it. Sadly, I can never wear either of these items.

I tried to contact the store to express my disappointment, but they never replied to my messages. I even tried to chat with them online, but they always cut me off. I would advise anyone considering purchasing from this store to think twice before doing so. In my opinion, it is not worth the risk of receiving poor quality items and not being able to get in touch with customer service.

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Is Indian Cloth Store Legit?

Indian Cloth Store earns a trustworthiness rating of 51%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds Indian Cloth Store trustworthy, but it’s still important to be cautious. If you are considering dealing with Indian Cloth Store, ensure you understand the risks involved before deciding.

We found clear and detailed contact information for Indian Cloth Store. The company provides a physical address, 3 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Indian Cloth Store has claimed the domain name for indianclothstore.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Indianclothstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Indianclothstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Indian Cloth Store have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Indian Cloth Store and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The registrar associated with Indian Cloth Store has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We found that the technical contact email address for Indian Cloth Store is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on indianclothstore.com may be a red flag indicating potentially unreliable or fraudulent activity.
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Indian Cloth Store Disappointing Experience with Indian Cloth Store: No Refund, No Clothes

So, I gotta say, I had a pretty rough experience with Indian Cloth Store. I ordered a salwar kameez back in September of 2020 and paid up front like you do. I'm over here in Germany, so I was already a little nervous about ordering from an international site, but I figured I'd give it a shot.

Well, let me tell you, things did not go smoothly. Indianclothstore kept telling me they hadn't received my payment, even though my bank confirmed that the money had been transferred and credited to their account. I even sent them proof from my bank, but they still wouldn't budge.

I asked them to send me proof from their own bank that they hadn't received the payment, but they refused. And to top it all off, I never even got my salwar kameez! No refund, no clothes, nothing.

Honestly, I'm pretty disappointed. I was really looking forward to wearing that outfit, and now I'm out both the money and the clothes. I wouldn't recommend Indian Cloth Store to anyone, especially if you're ordering from outside of India. It's just not worth the risk.

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Indian Cloth Store Terrible Experience: Online Store Took My Money and Sent Bad Products Months Later

This online store is not good at all. I had a really bad time trying to get my order processed. I had to threaten to call VISA and cancel my payment many times before they finally did something. It took over a month for them to send me HALF of my order. When I finally got it, the fabrics were really scratchy and the stones were falling out. Some of the material was even torn. I cancelled the rest of my order right away, but I still haven't gotten my refund after another MONTH of waiting. They don't answer my emails and they don't seem to care about their customers at all. It's like they just want to take your money and send you bad stuff months later. Don't buy from this store, they're just a bunch of thieves.

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Indian Cloth Store Disappointing Experience with Indian Cloth Store: Poor Quality and Lacking Customer Service

I recently made a purchase from Indian Cloth Store (indianclothstore.com) and I have to say, I was not impressed with the experience. I ordered three anarkali dresses at the beginning of the year and it took over a month for them to arrive. When I finally received my order, I was extremely disappointed with what I found.

The first anarkali dress was just plain awful. It was a cheap replica with holes and rips all over it. I couldn't believe what they had sent me. The other two dresses were okay, but they were the wrong size! It was a very frustrating experience.

If you're thinking about ordering from Indian Cloth Store, I would advise you to be very careful. Always make sure to use PayPal when making your purchase. If you receive clothing that is of poor quality, like I did, file a dispute and provide evidence. This way, you can get your money back from the store.

It's interesting to note that Indian Cloth Store never once responded to my emails. However, as soon as I opened a case against them on PayPal, they responded immediately. I was able to get all of my money back, which was a relief.

Overall, I would not recommend Indian Cloth Store. The quality of their clothing is poor and their customer service is lacking. If you're looking for high-quality Indian clothing, I would suggest looking elsewhere.

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Indian Cloth Store Indian Cloth Store Review: Concerns About Quality and Reliability

I recently stumbled upon Indian Cloth Store (indianclothstore.com) while searching for traditional Indian clothing online. I was excited to see the variety of options available on their website and decided to read some reviews before making a purchase.

Upon reading some of the negative reviews, I was disappointed to see that some customers had received items that were vastly different from what they had ordered. These were not just minor errors, but major discrepancies in color, design, and even fabric. It was disheartening to see that the company had not taken any steps to rectify these mistakes, other than asking for order numbers.

What was even more concerning was the lack of pictures posted by customers who had left positive reviews. It made me question the authenticity of these comments and the credibility of the website itself.

As someone who comes from a large family and frequently attends events where traditional clothing is required, I am always on the lookout for bulk orders. However, after reading these reviews, I am hesitant to place an order with Indian Cloth Store.

While I appreciate the variety of options available on their website, the negative reviews have left me with doubts about the quality of their products and the reliability of their service. I hope that the company takes steps to address these concerns and improve their customer experience in the future.

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Indian Cloth Store Disappointing Experience with Indian Cloth Store: Poor Quality and Unhelpful Customer Service

I recently made a purchase from Indian Cloth Store (indianclothstore.com) and unfortunately, my experience was not a positive one. I had ordered an Anarkali custom stitch for a wedding, but when I received it, I couldn't even get it over my head. It was clear that the stitching was done poorly and there were no zippers or buttons to help me get it on. I was extremely disappointed with the quality of the product.

I reached out to the customer service team to explain the situation and they were not very helpful. They refused to acknowledge that the outfit was not made correctly and offered to fix it, but I would have to pay for the shipping costs which were a whopping $75. I was not willing to pay that much just to get the outfit fixed, especially when I could purchase a new one for that price.

After several attempts to resolve the issue with the customer service team, I decided to dispute the charges with my credit card company. Thankfully, they were able to help me get a credit for the purchase.

Overall, I would not recommend purchasing from Indian Cloth Store. The quality of the product was poor and the customer service was not helpful. It was a big hassle to get the outfit fixed and I was not satisfied with the outcome. If you are looking for a reliable and trustworthy online store for Indian clothing, I would suggest looking elsewhere.

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Indian Cloth Store Disappointing Customer Service and Product Quality from IndianClothStore

I recently bought an outfit from IndianClothStore and I had it custom stitched. The outfit had some beautiful embroidery with gold [censored]ly thread. I was really excited to receive it and try it on. However, when I received it, I noticed that the sleeves were not lined. I was a bit disappointed as I thought the outfit was supposed to be fully lined. I contacted the customer service team and asked them why the sleeves were not lined. They told me that I did not ask for it to be lined. I was a bit surprised as I thought the outfit was supposed to be fully lined. I mean, when we order something online, we rely on the information provided by the company. They asked me other questions, but why didn't they ask me about the sleeves? It's really uncomfortable to wear the outfit because of the unlined sleeves.

Instead of giving me some suggestions or helping me out, they basically said that I did not ask for it, so I did not get it. I was really disappointed with their customer service. I have spent more than $1000US over a period of time, and I expected better customer service.

I also ordered an unstitched outfit, and it does not look like what they advertised. I was really upset and disappointed. I feel like I wasted my money.

Overall, I'm really unhappy with my experience with IndianClothStore. I feel like they did not provide me with the service I expected. I was really excited to try their products, but now I feel like I wasted my money. I will not be ordering from them again.

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7:21 am EST

Indian Cloth Store Lengha

Their service is disgraceful.UR item is not as per description. They flaw in their commitment 2 customers n on their special day. I hv been very patient 2 resolve.But now they've stoped taking my calls and responding to my messages. **PEOPLE PLEASE BE CAREFUL BEFORE U BUY**these people promise me a stitched lengha which I paid 4.But thn they sent me unstitched after repeated request 2 share what size d lengha is.And it didn't bfit.Promise made 2 resend but thn refuse 3 wks b4 our function**absolute disgrace**

Desired outcome: Resend product and paid return satchel

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10:04 am EDT

Indian Cloth Store this lehenga is not what I ordered

These guys are absolutely ridiculous. I'm a UK buyer. 5'1 and very petite (size 6) so as you can imagine I struggle with buying lehenga's that fit properly. The only option for me is to buy it unstitched and get it tailored to my size. I ordered my lehenga from them on 2nd May 2017 with the expected delivery date of 22nd, plenty of time for me to get it tailored for my wedding. 22nd came and still nothing. I contacted them to find out where it was only to be told it had a defect and they are making another one which will take another 20 days, seriously not what I need when I'm already stressing about the wedding. It has finally arrived and surprise surprise it's not what I ordered. They sent me a fully stitched lehenga, skirt size 10 (actually is probably a size 14 UK) and an XL blouse (size 16 UK). When I emailed them to complain and ask for a refund they told me they can't see what the problem is and that I can still get it tailored. The embroidery on the blouse is on the two outer edges so if I get it sewn in there's not going to be much left on the outside. I have asked them for a full refund only to be told that I need to return it for them to refund me. I have looked at the T & C's and yep you guessed it, I have to pay for that too and they won't reimburse that. This place is an absolute joke. If you're looking for a place that will happily take hundreds of £ and delivers you absolute rubbish then you've come to the right place. Trust me don't waste your time or money. It's not worth it. The customer service team are absolutely abysmal too. They basically call you a liar even though you send them pictures as proof of what they sent. I wouldn't even give it a star if that was an option.

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4:32 am EST

Indian Cloth Store suits

I bought two suits from this store IndianClothStore and when I received them one suit was ok, very beautiful and it fit perfectly. Second one was too small and there was no way I could ever wear it. That was strange because my suits were supposed to be the same size.
I contacted IndianClothStore company and said that there was a sizing issues and asked for a replacement. Their customer care representative said that they did not have my size in stock and that it was a terrible mistake. Their rep said he'll try to find a way how to resolve the matter and promised to contact me back by the end of the day. He finally contacted me two days later and said that unfortunately there was nothing they could do and suggested me to keep the suit or donate it! Horrible service, I just wasted my money and I'm not happy about that!

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6:33 am EST

Indian Cloth Store just terrible!

About two months ago I purchased an outfit from Indianclothstore. I contacted the company and asked about the status of my order and when it was going to be delivered. I was told to be patient. The last time I contacted them was in mid January and was told that my order is on its way. Here we are, it is now late February and I received nothing yet. I am so angry and totally disgusted with this website! They stopped responding to my emails, I have no idea where my outfit is and I feel like I was robbed. I really hate these liars and I'll be posting negative reviews everywhere I can!

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4:19 am EST

Indian Cloth Store disappointed

Two months ago I ordered an outfit for a special event and never received it! I contacted IndianClothStore many times and they keep telling me that I'll get my order before the wedding! Yes, right! Wedding is already tomorrow! I am so angry with this company, they are complete liars and thieves! Now I am left without an outfit and very upset. I have thing of something fast, I guess now I have to run to a local store in search of an outfit. Don't believe the positive reviews, they all are fake!

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4:19 am EST

Indian Cloth Store do not order from this site

It was my first time ordering something from IndianClothStore website. I saw some good reviews online and decided to give it a try. I purchased two products and paid $100 in total. Made this order back in November and repeatedly asked them to make sure it would come in time. They said that it will come in early December. I received my package only in January and there was only one item. So I contacted them and asked about where my second item was. The customer service rep was very rude and said that he has no idea where it was. I asked him if he could just track my order and he replied that he has other things to do! What kind of customer support is that? Well, it is now February and still nothing, I'm very disappointed. Stay away from these people!

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11:30 am EST

Indian Cloth Store do not order from this site!

That was the first time when I ordered something from IndianClothStore. I checked the reviews before ordering, so I was sure that nothing can go wrong. I ordered two items. I ordered the second items so I can make it up to $99 to get free shipping. So I made the order back in November. Repeatedly asked them to make sure items would come in time since these were supposed to be Christmas presents. Well, Christmas came and went, but I received nothing. When I contacted them, the customer service agent was impolite and gave me no options. I asked a refund, but he rudely refused. It is now January and still no items and no money. Don't use this site. Stay away and go to a better company.

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9:48 pm EDT

Indian Cloth Store never got my shipment

Do not order from here ! I ordered my clothes one month before eid and it still didn't arrived. I even contact them and they told me it will come the day of eid. The shipment date they posted online is a lie and what the customer representive told me was a lie as well. I wasn't able to get my clothes on eid and I couldn't even celebrate my eid thanks to them. May Allah Punish them for the lie they told me.

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8:47 am EDT

Indian Cloth Store they refused to return money back, but I have no idea why

I bought saris from the company www.indianclothstore.com. I got all necessary info, but I still haven’t received my order. I was shocked and tried to cancel the order, but these jerks refused. No one explained why. I want money back, but the seller refuses to pay it back. Please, help me, ‘coz I almost lost all hopes to get my money back.
As well as post comments about your experience with these jerks.

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7:20 am EDT

Indian Cloth Store they didn't deliver my order and told to wait more

I ordered Indian dress from the company www.indianclothstore.com. I got the confirmation info, and it was mentioned that they would deliver it within 2-4 weeks. I waited 2 months, but still my order hasn’t been delivered. Ok, I contacted the rep, who told me that it was ok, but I needed to wait more. After that this rep vanished and impossible to contact him. Please, post comments, ‘coz I have no idea what to do now.

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1:52 pm EST

Indian Cloth Store they delivered only one accessory and that's all

I ordered accessories and saree from the company www.indianclothstore.com. The company is really dishonest, ‘coz they delivered only one accessory and tried to persuade me that I got the whole order. WTF? They are liars and scammers, who want only money from the customers. They are thieves and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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Overview of Indian Cloth Store complaint handling

Indian Cloth Store reviews first appeared on Complaints Board on Apr 27, 2014. The latest review Terrible Customer Service and Long Wait Times - Do Not Buy from This Store was posted on Jun 20, 2023. Indian Cloth Store has an average consumer rating of 1 stars from 22 reviews. Indian Cloth Store has resolved 0 complaints.
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  1. Indian Cloth Store Contacts

  2. Indian Cloth Store phone numbers
    +91 999 880 8763
    +91 999 880 8763
    Click up if you have successfully reached Indian Cloth Store by calling +91 999 880 8763 phone number 0 0 users reported that they have successfully reached Indian Cloth Store by calling +91 999 880 8763 phone number Click down if you have unsuccessfully reached Indian Cloth Store by calling +91 999 880 8763 phone number 0 0 users reported that they have UNsuccessfully reached Indian Cloth Store by calling +91 999 880 8763 phone number
    +91 794 003 5849
    +91 794 003 5849
    Click up if you have successfully reached Indian Cloth Store by calling +91 794 003 5849 phone number 0 0 users reported that they have successfully reached Indian Cloth Store by calling +91 794 003 5849 phone number Click down if you have unsuccessfully reached Indian Cloth Store by calling +91 794 003 5849 phone number 0 0 users reported that they have UNsuccessfully reached Indian Cloth Store by calling +91 794 003 5849 phone number
    +91 760 047 7478
    +91 760 047 7478
    Click up if you have successfully reached Indian Cloth Store by calling +91 760 047 7478 phone number 0 0 users reported that they have successfully reached Indian Cloth Store by calling +91 760 047 7478 phone number Click down if you have unsuccessfully reached Indian Cloth Store by calling +91 760 047 7478 phone number 0 0 users reported that they have UNsuccessfully reached Indian Cloth Store by calling +91 760 047 7478 phone number
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  3. Indian Cloth Store emails
  4. Indian Cloth Store address
    316-317, Sangath Mall-1, Sabarmati-Gandhinagar Highway, Motera, Gujarat, Ahmedabad, 382424, India
  5. Indian Cloth Store social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  7. View all Indian Cloth Store contacts
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