King Ice
Reviews and Complaints

So, I copped a pendant from King Ice and it was looking fresh when I first got it. But after a few months, it started to turn brown. I was taking good care of it, you know, not showering with it or anything like that, but it still ended up looking wack. It's a bummer, but I guess it's to be expected when you're not dropping big bucks on jewelry.

Don't get me wrong, the pendant still looks cool, but the brownish hue is definitely a letdown. I was hoping it would last longer, but I guess you get what you pay for. Overall, I'm still happy with my purchase from King Ice, but I'll probably think twice before buying anything else from them.

So, I decided to give King Ice a try and ordered a figaro 14k gold plated chain. When I got it, I was pretty excited to see how it looked. But, as soon as I opened the package, I noticed that the plating was already starting to chip off and discolor. It was exposing the brass underneath the plating. I was pretty disappointed to see that.

I decided to take a closer look at the chain and noticed that they had actually cut slits in the chain links to attach it to the clasp. I mean, come on, that's not how you make a quality chain. I was expecting something better than swap meet quality.

Overall, I'm pretty displeased with my purchase from King Ice. I was hoping for a better quality chain, but unfortunately, that's not what I got. I wouldn't recommend buying from them if you're looking for something that's going to last.

I bought a bracelet and charm from King Ice's website, kingice.com. They said it was 925 Sterling Silver, but when I took it to my local jewelry store, they tested it with acid and stone and found out it wasn't real silver. The bracelet even had a stamp that said "925," but it was still not even 65% silver. That's not cool, man. And to make matters worse, some of the cubic zirconia on the charm started changing colors to a dirty brown after only two months. That's not what I paid for! I'm telling you, stay away from this company. They're not honest and they don't sell quality products.

So, I was checking out King Ice's website and decided to subscribe to their mailing list to get a sweet 30% discount. But when I tried to use the code, it didn't work! I was pretty bummed out and tried to reach out to their help email and online chat system, but didn't hear back for a whole day. Finally, someone got back to me and said the code should work now, but only after I had already made my purchase. I was hoping they could apply the discount post-purchase, but never heard back from them. Overall, it was a bit of a frustrating experience, but I still think their jewelry looks pretty cool.

I recently purchased some items from King Ice and I have to say, I was extremely disappointed with the quality. I bought a pair of shades, a chain, and a bracelet, and all of them were just terrible. The shades were made out of cheap plastic and felt like they were made by some kids in Bangladesh. They were definitely not worth the price I paid for them.

The chain and bracelet were even worse. After just a few weeks of wearing them, the gold started to wear off and they looked like they were made out of some cheap metal. I was really disappointed because I was hoping to wear them for a long time, but they just didn't hold up.

To make matters worse, my neck and hand started to turn green after wearing the chain and bracelet. It was really embarrassing and I felt like I had been ripped off. I guess King Ice's main goal is to turn all of their customers into Shreks.

Overall, I would not recommend buying anything from King Ice. The quality is just not there and you will end up wasting your money. Save yourself the trouble and find a better company to buy from.

I gotta say, I've tried to get in touch with King Ice a bunch of times and I haven't heard a peep back from them. It's a real bummer because I think their stuff is pretty cool, but if you can't get any help when you need it, what's the point? Plus, they keep asking me to rate the stuff I just bought, but how can I do that if I haven't even gotten it yet? It's like they don't even care about their customers.

Honestly, if they could just get their act together and start treating people right, I'd be a customer for life. But as it stands, I think my wife and kids have everything they need from King Ice, and I don't see myself coming back anytime soon. It's a shame, really.

I bought a wooden necklace from King Ice on February 12th and paid extra for priority shipping that should have taken 2-3 business days. They said my order was shipped on the same day, but it's now February 16th and I still haven't received it. I called every day to ask about my package, and the lady on the phone said it was out for delivery on Friday. But it's Saturday now, and I still haven't gotten it. Maybe they're still delivering it in the city or something, I don't know. All I know is that I'm never going to do business with these guys again.

I've been shopping at King Ice for a while now and I have to say, I'm pretty satisfied with most of my purchases. However, I have to admit that the gp and gold filled items are a bit overpriced for my liking. I've tried my best to take care of them by keeping them away from moisture and putting them away when the air gets too humid, but unfortunately, they still tarnished and corroded pretty quickly. I didn't even get three weeks out of them! For the price range of $150 to $200, I expected better quality.

That being said, I've had better luck with the black outs, stainless steel, rubies, and diamonds. These items have held up pretty well and I'm happy with my purchases. However, I do think that King Ice could benefit from adding stamps to their products. Not everyone knows about King Ice and having a stamp would make it easier for people to recognize the brand.

Overall, I think King Ice has some great products, but they could improve on their pricing and quality control for certain items. If you're looking for unique and stylish jewelry, I would definitely recommend checking them out.

So, I gotta say, I had a pretty rough experience with King Ice. I ordered something back in November of 2022, and it never showed up. Like, never. So, I reached out to the shop to see what was up, and they said they'd send it again in February of 2023. But, guess what? That second attempt was a bust too. The shipping company (USPS) couldn't seem to get it together and the item ended up back with the shop.

Now, here's where things get really frustrating. The shop has been totally MIA. I've sent emails and made phone calls, but no one seems to be picking up. It's like they don't even care about resolving the issue. Honestly, it feels like they straight up took my money and never intended to deliver the item in the first place.

I hate to say it, but I think this shop might be up to some shady stuff. It's just not cool to take people's money and not follow through on your end of the deal. I wouldn't recommend shopping with King Ice, unless you're cool with potentially getting ripped off.

I gotta say, I'm pretty disappointed with my recent purchase from King Ice. I mean, I shoulda known better than to trust these guys after reading some of the other reviews, but I was in a rush to get my Elvis costume together and thought I'd take a chance. Big mistake.

I ordered this diamond crucifix that looked like it was gonna be huge and flashy, perfect for my stage performance. But when it arrived, it was about the size of a freakin' fly! I mean, come on, how am I supposed to rock this thing on stage and have anyone even notice it? You'd have to be standing like two inches away to even see it. Total waste of money.

And don't even get me started on the gold chain that came with it. I was expecting something at least halfway decent, but nope. It was just plain old lamp chain, gold plated. Like, seriously? That's the best they could do? I wouldn't even wear that thing to a costume party, let alone a real performance.

So now I gotta go through the hassle of returning this crap, and I'm not looking forward to it. If they give me any trouble, I swear I'm gonna give 'em a piece of my mind. But honestly, I doubt they even care. They're probably used to selling this kind of garbage to unsuspecting customers.

Long story short, don't waste your time or money on King Ice. They're a total rip-off and their products are complete crap. Save yourself the headache and go somewhere else.

My husband bought a chain on the 4th of April. After wearing the chain twice, it has discolored completely. The chain has been worn 2 or 3 times, was not in contact with water nor perfume and has been kept in original boxing for special ocassions. We are very disapointed to see that it has discolored.

Customer Service has informed us we can get a refund but the refund has to be redirected to the same bank account. Since we are living in the Netherlands, we have paid with a prepaid creditcard making it impossible to refund the money to that credit card.
Customer service is not cooperating to find a suitable solution.

I had a negative experience with this store. When my order arrived it looked nothing like pictures on their website and was poorly made. I have purchased a chain and must say that it was not worth the money I paid for it.
I contacted Kingice and explained what I did not like and all they said was how sorry they were and other similar things. I wanted to return the chain and get a full refund, but right after I mentioned that I would like to get my money back they stopped replying. I would not recommend this store, it's not that good as you might think.

Awful company and don’t believe to the pics, which you see on the website www.kingice.com. I bought one bracelet, which looked so nice on the website, but it looked awful in real life. I complaint and asked the seller to take the bracelet back and return full sum. However, the seller refused and told me that they wouldn’t accept already used bracelet. I was shocked and tried to explain that I haven’t worn it, but they didn’t trust me. Be careful, then!

I wouldnt even give these guys 1/4 stars! It was one of the worst experiences that I have ever had with making an online purchase. I purchased a size 8.5 wedding ring on the website. They shipped out the ring to me and it seemed like everything was fine until i tried it on. It was too big. I took it to the stores in my area and they all said that it was a size 9 and not an 8.5. So i called them up and they agreed to send me out a new one, and they even tried to get me to pay the return shipping! So I sent it back, and waited about 2 weeks to receive my new ring but I got nothing. I checked my status online and there was no information on the subject. I called them once again and they said that they had just received my ring, and that it would take 3 days to process before they could ship me out the correct size. So i waited another week, and NOTHING! So i call them back up, and to my surprise, they tell me that they dont have rings in that size. so i ask them if they are getting any new ones in so that they can ship them out to me, and they again repeated, that they do not have any in stock...###s. SO then I say " so let me guess, I am assuming that because I ordered an 8.5, and you guys didnt have anymore, you went ahead and shipped me a size larger in hopes that I wasnt going to notice?" then the customer service lady says " most people can wear a size larger and not notice"...I could not beleive that they intentionally sent me the wrong size of ring just to save their own ###. So I called her out on it and all she said was " I'm very sorry, we wont get that size of ring for another 4 to 6 weeks, I can go ahead and refund your money...and I'll tell ya what, I will even waive the restocking fee"...! HAHAHAHA I couldnt believe the audacity of this woman...who later turned out to be the manager...and how she was trying to do me a favor by not making me pay the 15% restocking fee for returning an item. They are an absolute horrible company to do business with! DO NOT TRUST!