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ID Sentinel Alert review: Unauthorized Charges

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12:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Received bank statement. There were charges from ID Sentinel Alert and also for Buyers Club. The 800 numbers on both charges ring to the same answering machine. Of course, it says if u have reached this number during business hours, leave a message as all reps are busy. Then it says "Sorry, this mailbox is full". I finally reached a human after 2 days of calling. She stated that I had given permission to receive a trial period of --GET THIS-- AN IDENTITY THEFT program! And a subscription to magazines. This is not true! I never authorized this!

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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14 complaints
9 resolved 5 unresolved

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