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ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
India - 400051

Complaints & Reviews

ICICI Bank — seriously disappointed with icici bank's services

I am really helpless with ICICI bank's services. To start with I will explain a recent scenario: . For...

ICICI Bankicici lombard policy fraud!

An ICICI Lombard policy was attached on my credit card 4477 XXXX XXXX 8004 without my consent. I was charged 150Rs per month for 3 months which I was not aware of. When I asked for cancellation for this they told they will cancel the same. But this fraud people charged me Rs 3500 as cancellation fee. This is clearly a cheating case and when i ask them why they didn't told me earlier they said the representative might have told me or he must have forgot the same.
I haven't yet payed anything and now the due amount has reached 6.5k with all the late fees and interests.

I already raised a complaint at customer service still no use. They are not even ready to cancel my credit card.

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    • Bi
      bibhudatta jena Sep 18, 2007
      This comment was posted by
      a verified customer
      Verified customer

      Hi Jignesh ,

      I am in the same situation like you.. They have put .. the Lambrad in my name.. though I cancelled like you.. they have put some amount in my name.. and its going in increasing month by montha.. and now it has reaches 7.5 K....

      Please let me know.. if you find any solution..

      Bibhu

      0 Votes
    • As
      Ashish Feb 20, 2008
      This comment was posted by
      a verified customer
      Verified customer

      Hi Everyone,
      Even they have done the same with me ...
      So Now They are Certified Frauds............

      0 Votes

    ICICI Lombard Home Insurancecancellation of home insurance!

    My name is k. gurubaran I am a customer of abn-amro freedom card holder. if you check the usage of my card details you will find since 1 year I have not used my card or I have not misused my card of any in my earlier transaction. but still there as been a debit from my card to icici lombard home insurance with out my knowledge and now abn-amro is back of me to make those payments I do not understand why is this happening to me. when I spoke to abn-amro the are telling me to write a letter or mail to icici lombard home insurance to get it canceled and get the money back. I have done that also so far I have made more that 15 calls to abn-amro but they are blaming on icici lombard home insurance I do not know what to do. icici lombard home insurance is not canceling the insurance and abn-amro is sending the statements and asking me to make the payments every month and now started to call on phone also and frustrating me. if this continues I have to file a case against both of them. either they have to cancel the insurance and put my money back to my card or else the have to face the consequences.

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      ICICI Bank / Credit Cardsettlement done

      I am Ashok Saini from Gurgaon. I have taken a credit from ICICI bank in june / july of 2005 its credit card no. is [protected]. The credit card limit is 6000Rs. I spent of credit card about 4000Rs approx. from credit through a shopping. I paid the minimum due amount for two three month. At once its this charge increased to much. In short Cut I am coming to the point that ICICI executive come to me for the payment.I discussed with him for settlement he agreed to the amount of 7000Rs. in two installments. He gave me letter just before one day of settlement. That is why I am not able to do the payment of 1st installment. Executive said no problem If you give me minimum amount of this month & that will be deduct from your settlement amount. Also this month installment you can give in next month & So on. In this way he takes around 8000Rs in three /four months and hidden. During the last payment of 5200Rs. He said I will stop your statement from next month. But bank not stopped to send the statement from Nov.2006 to till date now he make payment around of 30000Rs. His executive giving me very threating call me on my cell No. & come to my residence in absence of me .My mothe is very feared from those threatening. I would pay all the buddy rupees If I had with me.Now ICICI Bank & his executive take me very harassment position. I totally monthly toucher by ICICI bank His executive . In against of purchasing of 4000Rs I have given around 15000Rs.

      Ashok Saini
      Credit card No.[protected]
      Bank ICICI

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        ICICI Credit Cardcontinuous phone calls!

        It is really being so irritating that at least I get 3 to 4 phone calls daily from ICICI regarding credit card/home loan/personal loan. I feel like sewing the company for the same...

        Damn... the software that they use to get the phone numbers but it is unbearable...

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          • Aj
            AJITH.R Jan 03, 2008
            This comment was posted by
            a verified customer
            Verified customer

            sir,
            I am taking aloan in icici bank at 01.04.2007. sansioned amound rs.76912 in my account in 17.04.2007.EMI amount cutting start at rs.2367in15.05.2007.loan account no LPCOC [protected]. MY COMPLAINT IS bank not sent my EMI shudeled and other details. I humbly request you to please send my EMI details in Indian postal and my e mail ID. I will waiting for your replay.please issue suddently my EMI details.

            0 Votes

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          ICICI Bank - Credit Card Divisionhuman rights violation!

          HYDERABAD/India: Guidelines by the Supreme Court of India against employing third degree methods by finance companies for recovery of dues notwithstanding, Andhra Pradesh (a state of India) recorded what could perhaps be the first case of a death due to alleged torture by recovery agents.

          Elite Financial Services, a firm having a tie-up with ICICI Bank India for recovering “bad debts” found itself in a soup after a 42-year-old man, who had taken a loan of Rs 15,000 (approximately 300 dollars) and failed to repay it, died while in their “custody” on Friday.

          While the police are awaiting a post-morterm report on the death of the victim - Yadaiah - a case of “wrongful confinement” and “culpable homicide not amounting to murder” has been registered against the firm, located at Ameerpet in the Hyderabad city.

          Yadaiah's wife, Sunanda, however alleged that her husband was tortured to death. The victim was a resident of Yapral in Ranga reddy district in Andhra pradesh/India.

          According to Punjagutta Inspector G Narasaiah, Yadaiah, working as an electrician in the State Government of Andhra pradesh- Medical and Health Sciences department, had taken a loan of Rs 15,000 from ICICI bank India/Hyderabad sometime ago.

          After he failed to repay the loan, the ICICI bank, terming him a defaulter, handed over the “case” to Elite financial services. “This company has a tie-up with ICICI Bank for recovering dues,” the inspector said.

          On Friday morning, around 9 am, one of the executives from Elite, Raju, descended on the house of Yadaiah. As Yadaiah was away for work, Raju questioned Sunanda as to why the payment was not made and then took her husband's photograph.

          Later, the executive along with his henchmen, allegedly picked up Yadaiah from his office in Sultan Bazar and drove him straight to their office.

          Around 12.30 pm,

          Yadaiah called up his wife and told her to arrange Rs 15,000 at any cost. According to Sunanda's version, Yadaiah sounded scared, and asked her to arrange for the money immediately.

          “He said that he would not be allowed to leave if he failed to return the money and hung up,” Sunanda told the police.

          Around 2 pm, Sunanda received a telephone call from Maitri hospital in Sanjeevareddy Nagar that her husband was dead.

          “The version of Elite employees is that he collapsed due to fits in their office and died after being shifted to the hospital. There is only one injury on his forehead. We are awaiting the post-mortem report,” the Inspector said.

          Based on a complaint by Sunanda, the police registered cases against Raju and the management of Elite Financial Services. “If it turns out to be a case of murder, the section will be altered accordingly,” Narasaiah said. Yadaiah had two sons and a daughter.

          SEE, HOW MUCH A HUMAN RIGHT HAS BEEN VIOLATED IN THESE LIKE BANKING PROCESS. A FAMILY HAS LOST HIS BREAD-WINNING MEMBER. A WIFE HAS LOST HER BELOVED HUSBAND, AND THE KIDS, THE BELOVED FATHER FOR SAKE OF MERE Rs.15,000!!

          WHAT A SHAME!!

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            • Pr
              Prabir Banerjee Jul 14, 2007
              This comment was posted by
              a verified customer
              Verified customer

              You know... my father had a credit card (not icici) and a debt of small amount..in 2003, cancer was detected in his lungs... he was in bed... with oxigen tubes... counting his days... and these recovery men appeared... we told them politely we'd pay debt... but they're not ready to give us time... they wanted immediately... then we turned furious and told them... we simply smash your head if you again disturb us... then they ran away and never came back... but we still can't forget the days that my father is lying with oxygen tubes and these ### are shouting...

              0 Votes

            ICICI Credit Cardno response regarding credit card

            I had applied for a credit card and my application reference number is 351/[protected]. I have submitted all the details the company asked from time to time and has send many mail regarding this. The latest response was from Krishnan Govindan, Asst General Manager asking me to file information regarding my office address etc which I have already forwarded through my mail many a times but there is no response from the company.

            Can anyone help in sorting out this.

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              • An
                Anthony Thomas Nov 28, 2007
                This comment was posted by
                a verified customer
                Verified customer

                Please send me my accound statement at the earliest
                Anthony Thomas

                0 Votes
              • So
                sowmya.kunder Apr 25, 2008
                This comment was posted by
                a verified customer
                Verified customer

                Yes i completely agree with the above scenario since even i have faced the same problem and i am still going through with this. i have subitted all necessary documents to the ICICI associates more than 4 times now and have not got any response.

                The customer service is pathetic.

                0 Votes

              ICICI Bankrun credit history with out customer notice

              I am very surprised with the way ICICI bank works. A year back I was approved for a Home loan (after a lot of miscommunication) and the first amount was disbursed to the Builder about 6 months back. When the second disbursement amount came, the Bank said they need my latest Paystubs and Bank Statement as there is a lapse of 6 month period. I sent all my salary statements and very much to my surprise they ran my Credit History and found that I have a home loan here that was not on their account, as I bought the house only 3 months back here in US. I asked them a simple question why and How did they run my credit history with out my consent - and I asked the Bank Manager an explanation for this act and inspite of 5-6 emails I received no response from Sales Agent or the Bank Manager, and my Loan is on Hold now - the service sucks, the privacy laws are totally taken for granted. I am still waiting for a reply from the Branch.

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                • Ra
                  rajeev mittal Apr 27, 2011

                  my aim to aware poeople about icicibank is froud bank .so I want to arrange a mega andolan at janter - manter comming soon if you wish to join us so send your acceptense at e-mail id [protected]@rediffmail.com or nmnpvtltd @rediffmail.com
                  3 crore entry invisiable from a/c no .[protected] and miney withdraws from freezed a/c .media is pet for icicibank.

                  0 Votes

                ICICI Personal Loanterrible service

                I applied for personal loan form icici. each required document is submitted to bank through martin (an employee of loan department in icici, hyderabad). I used to call him after each 2 days for status of the process. always he says it's under process and after 15 days he says that your file is missing from our office, not only yours but whole bundle (around 100 files)... great job.

                I need money urgently as my younger bother is going to take admission in college.

                Hence I am requesting you to publicize it to be careful other people.

                Thanks,
                Anoop

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                  • Sa
                    samuel Jul 17, 2007
                    This comment was posted by
                    a verified customer
                    Verified customer

                    This is Mr Sanule a rehgistered money lender who offer loans to people with a low interest rate and also with so much so considerations, so, i will advice to try and apply for an easy loan here so that you can solve out your financial problems.

                    Contact [protected]@yahoo.com
                    Thanks

                    0 Votes
                  • Dr
                    dr.c.madhesan Apr 16, 2008
                    This comment was posted by
                    a verified customer
                    Verified customer

                    SIR,
                    I have applied for a personal loan from icici bank, tirunelveli head office, tamilnadu.in regard to this i have submitted all needful documents...though verfication being completed, verificaiton dept person has given false report of my IT documents.
                    to clarify this problem i have submitted original IT documents for further verificationand took it back the originals.but till this date i have not received any of good response for your authorities.
                    So kindly arrange my personal loan at the earliest or else return my documents.

                    0 Votes

                  ICICI Credit Card — harassment after taking the full outstanding amount!

                  O am a credit card holder of ICICI Bank Ltd. Although i have made the payments standing against my card limit...

                  ICICI Bank — very poor customer service!

                  I am customer of ICICI Bank Ltd, Vikas Puri Branch, New Delhi, India since last 7 seven years and have most...

                  ICICI Credit Carddispute for credit card fraud

                  To: ICICI Bank,

                  Subject: Dispute for Credit Card# 447X XXXX XXXX 0005

                  Dear Sir/Madam,

                  My ICICI credit card No. 447X XXXX XXXX 0005 is giving fraud transaction of cash withdrawal of Rs. 35000/- on 15th February, 2007.

                  The transaction is getting showed against AMEX credit card# 3770 XXX XXXX 5007 which card I never received. I never applied for this card.

                  I have not even made the above transaction on my ICICI Credit Card.

                  I have given complaint to Customer Care also. Complaint Case: SR#[protected]. I have logged complaint to Pune Police regarding this.

                  Please suggest me how go ahead for .

                  Regards,
                  Amol Ravindrarao Hote
                  [protected].

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                    • Vd
                      V Dhandapani Jan 01, 2008
                      This comment was posted by
                      a verified customer
                      Verified customer

                      I need full statement, so for I am not rced for the two months,
                      I want to known the status for full amount and If I settled full amount means how much I have to pay, My limt is only 21000/- but I paid for 5year more than, still you are showing rs aound 30000/- but i dont know i paid per month around Rs.2500/- I will not pay full amount immediatly give some time to pay installment four or five months time. please give good suggestion for closing this.

                      thanks
                      Dhandapani v

                      0 Votes
                    • Mo
                      mohsin khan Nov 24, 2008
                      This comment was posted by
                      a verified customer
                      Verified customer

                      To: ICICI Bank,

                      Subject: Dispute for Credit Card# XXXX XXXX XXXX 7009

                      Dear Sir/Madam,

                      My ICICI credit card No. XXXX XXXX XXXX 7009 is giving fraud transaction of inr 2, 655- on 24th November, 2008 at Reliance Digital at 08 :20pm.

                      i have received a SMS on mob. no. [protected] for the above transaction.

                      The transaction is getting showed against ICICI credit card# XXXX XXX XXXX 7009 which card I never received.

                      I have not even made the above transaction on my ICICI Credit Card.

                      I have given complaint to Customer Care also.

                      i will lodge F.I.R. also against the company regarding the same.

                      plz do the relevant action for the same before i will be in a trouble.

                      i also tried to cntct the cust care no. also but unble to cntct them at the provided no.

                      Please suggest me how go ahead to deal with the same disaster.
                      It is a heartiest request to the comp. to take care of the matter on priorty basis to catch hold of the fraud.

                      Regards,
                      Mohsin khan
                      [protected].

                      0 Votes

                    ICICI Bank / Kodakbeware of kodak offer of emi

                    I have purchased a Kodak Digital Camera through ICICI bank credit card. The bank and kodak has advertised in almost all the news paper about this offer that if you purchase using card the amount will be converted to 24/36 EMIs.

                    I have purchased the camera on 22/04/07 and made the payment through credit card by using 24 EMI option.

                    The option is clearly printed on my bank slip. But now the bank has refused to convert this amount of 8999/- into 24 EMI. There reply was that the merchant "Central Studio Bhopal" may not be having proper machine for swapping the card in EMI mode.

                    On contacting the merchant he showed me the machine and confirmed that the option is available and
                    he had rightly selected 24 EMI as printed on my card.

                    I am regular user of the card since last 3 years but this experience has shaken my confidence on the ICICI Credit cards.

                    The Kodak advertised this scheme in many national news papers. I am posting this to alert other customer to doubly sure before doing any transaction.

                    Pradeep Mishra
                    [protected]@mailcity.com

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                      ICICI Bank — icici - the worst bank in india

                      Icici – the worst bank in the history of india I would request you to read right through till the end...

                      ICICI Bank - Money2Indiafraudulent money transaction

                      Dear people,

                      I know this might be the first complaint against, icici bank, money2india, but be careful with your investment with icici bank. I have initiated money transfer transaction by money2india account, but money never been sent to the beneficiary. The bank were claiming that there was no beneficiary / address was incorrect / bank refuse to accept the dd, some of this reasons. After receiving email from icicibank([protected]@icicibank.com) regarding my transaction, i called up india and inquire about the beneficiary account information and account number if it was incorrect. But there was no difference in the detail that i provided. I wrote back email regarding that but never got replied back, then i called up to inquire about the dd that was returned, but spoke to one of the rep. Name mohammed, and he promised to solve the problem asap within 48 hours. I called up after week again since no one received the dd to inquire, but no response, they were claiming that they never received any email or phone call from me. So i provided them all the information again, but no action. I called up again and talk to one of the customer lady, name roshan, she promised me to send dd asap and got service request number. No response toward that either, wrote emails, but no response, i am still hopping to get my money back, trying to talk to everyone of the people there, but they are mentioning they don't have any record regarding the emails i sent to the icici bank. Every person i speak to on the phone promise me, but no one is doing the job.

                      Imagine if your loved one needs money asap and if they are in need of money very bad, imagine what would happen? Do you people think that this bank is reliable to do business any kind of money transactions? I would never do it again, i am still hopping to get my money back that i tried to send to my family who's in need so bad.

                      Icici bank is not a reliable bank at all for any kind of money investments or bank transactions or money transfer. . .

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                        • Su
                          Sundar Dec 30, 2007
                          This comment was posted by
                          a verified customer
                          Verified customer

                          I totally agree. I have the same scenario. The customer service reps were not taking responsibility of the work what they supposed to do. They simply say "we will take care of it" and "We will be glad to help you" but at the end NO RESULTS. I even asked them to connect me to their supervisor. I got the answer they were busy assiting other customers. It is waste of time. I have send 4 emails and 3 phone calls. I am still working on resolving with Money2India on my money transfer issue.

                          0 Votes
                        • Ma
                          madhur mohan mishra Apr 04, 2008
                          This comment was posted by
                          a verified customer
                          Verified customer

                          I applid for creadit card my application no is [protected], a man come and do the query but card is not available at the the movement why u banks are taking too much time plz. Tell.

                          0 Votes
                        • Kh
                          khalid i memon Aug 11, 2008
                          This comment was posted by
                          a verified customer
                          Verified customer

                          Second reminder
                          i have alredy complained at your custumer call centre
                          and still no sulution of my problem

                          you have cut EMI of icici lombard policy, without infored me and i dont want this policy and kindly cradit my A/C.

                          kindly do needfull as early as possible

                          khalid i. memon

                          0 Votes
                        • Ma
                          mavemaven Mar 18, 2009

                          I 100% agree with your comment. I have facing similar issues - Customer Care is crappy and I feel like my money will never reach the destination - It's been almost a month. I wish I could address this higher up in the organization but customer care won't let me talk to her supervisor.

                          I strongly request everyone out there - DO NOT use this service.
                          Sincerely,
                          A poor consumer of this crappy application...

                          0 Votes

                        ICICI Bankicici forged my signatures on application

                        Last 10 days has been absolutely nightmare for me, one of your ICICI credit card department employee has forged my signatures on application form to make a credit card sale. Over that they have the photo copy of my Citi Gold card with the credit limit of more than 4 lacs.

                        I was contacted by one of the ICICI executive last week again and requested for the photo copies for my Citi Gold card as they had lost my documents which I gave them last month for ICICI platinum card. Apparently he also had a good look at my CV number on the pretext of verifying my signatures. All my desperate moves to contact ICICI and inform the fraud ended in misery as all I got was assurance of call backs and no action.

                        Following are the detail of the ICICI staff I contacted with no assistance:

                        1. Pooja (ICICI sales)
                        2. Rajesh (ICICI sales)
                        3. Dnyanada (Cust service manager at Mumbai, desk phone# -022 [protected])
                        4. Padma (TL at credit card verification department)
                        5. Suresh (Manager at ICICI credit card sales)
                        6. Sarala (Cut service manager at Hyd call center, exten# 5343)

                        Let me know how many more people I need to contact before some one can resolve my issue. Most of the ICICI staff I contacted had a major attitude issue.
                        Pls call me ASAP before I am robbed by ICICI. There wont be any more contacts made by me anymore but will have my lawyer send you a legal notice soon.

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                          • Md
                            MD Mar 20, 2008
                            This comment was posted by
                            a verified customer
                            Verified customer

                            Yes, I have faced similar situation when an ICICI marketing agent forged my signature on application to sell a credit card !!!

                            CVV (3 digits) number is on the back of the credit card next to the 16 digit CC number. Please erase the CVV number by using a blade / knife and keep the number in your memory or keep it in a safe place for your own reference. Otherwise anyone can use your creditcard account online (websites).

                            Best Regards
                            MD

                            0 Votes
                          • Aa
                            Aarjav Jain Aug 26, 2016

                            The issue is that I had requested ICICi bank for a personal loan of 3 Lacs and they said that the loan would be at 13 percent interest.I had a personal loan already running with ICICI worth 3 Lacs at 14.5 percent.

                            However at the time of disbursement they increased the rate to 17.5 percent and also close my already running loan (which was at a lower interest of 14.5) and made the loan for 6 Lacs.

                            Since I had not approved this loan, I ask the bank for the tearms and conditions document and I was shocked to see that my signatures on that document were forged.

                            I am planning to flle and consumer complaint again the bank

                            0 Votes

                          ICICI Lombard / Two Wheeler Insurancepoor customer service

                          Re: Icici Lombard

                          This is suresh one of your customer purchased two wheeler & insurance. I have gone to your office at nungumbakkam icici lombard office to collect my original insurance paper. The following are the service provided by your customer service executive D.MERCY.

                          1. A customer came to renewal is insurance without seeing the date properly she refused to take the insurance & talking aggressively as if the customer add made a mistake. After the customer as pointed out the date she came to know her fault.

                          2. After attending a call she shouts in the reception with is co-staff saying about the customer who called her in the phone stating "he as purchased Bence & applied for 40000 insurance for two wheeler 1500 rs he is talking like a big person" in a disgraceful manner that to in front a customer waiting for is two wheeler insurance. This is the way a customer service executive will shout in reception having two wheeler customer, if u take only bence car insurance put a board we don't come to u.

                          It was been an insulting experience for me waiting there. Having a name MERCY she doesn't have any patients to be a CSE. I have decided that this will be first & last two wheeler insurance with icici. When her co staff says that customer is sitting when she comments she shows her body language in such a way what a customer can do.

                          So please take some action in reflect to we customer have respect & faith in your company.

                          Bye,
                          Suresh.

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                            ICICI Lombard / Medical Insurance Policypolicy stands cancelled by lombard and money is still outstanding on icici credit card and increasing

                            ICICI Lombard has asked me to get a medical insurance plan, and the same has been done. But from the next day the policy i asked to get for me stands cancelled as per my requests. The company itself had also issued me a letter regarding the same, that the policy issued to me stands cancelled from the said date.
                            After that i myself made several complaints to the customer care of ICICI Lombard and ICICI Bank, but always provided a reference number stating your complaint is registered and the same is forwarded to the ICICI Lombard and ICICI Bank both.

                            Later i filed a case in consumer forum and send the copy of the case to the ICICI Bank Videocon Tower Delhi, ICICI Bank Race Course Circle Vadoddara, ICICI Lombard Kheshavrao Khadye Marg Mahalaxmi Mumbai.

                            The Bank is now started sending recovery guys from various agencies to my home in the odd hours, which crates a lots of nuisance in my house and the surroundings i belong to and livein.

                            I'm also copying the scanned papers i send by UPC and registered AD to both the parties earlier.

                            A worst bank and GIC company ever seen in my life.

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                              • Vi
                                vilas shinde Jul 23, 2007
                                This comment was posted by
                                a verified customer
                                Verified customer

                                I wont mediclem policy.

                                0 Votes
                              • Di
                                Divakar Feb 29, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                I got a call from the icici stating that i am calling from icici bank u got a offer for your credit card that the health policy is offered for you with condition that right now you donn't pay anything only we will hold your credit account for the policy money and then if you are not intereseted in one month we will cancel the policy and release the amount without any cancellation charge then i had called the number for the cancellation i am getting the no not in use.

                                these is abosolutely cheating ..
                                regards
                                Divakar
                                [protected]

                                0 Votes
                              • Su
                                suman Sep 21, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                Hi,

                                Thanks for letting me know this. Yesterday i received a call from them and took my details. After looking all this i want to stop the processing at this moment please help me what to do.

                                0 Votes
                              • Ar
                                ARCHAN SEN Feb 10, 2009

                                please Details

                                0 Votes
                              • Te
                                Tejas Feb 23, 2009
                                This comment was posted by
                                a verified customer
                                Verified customer

                                And if u cancel the policy u have to pay termination charges towards it..

                                0 Votes
                              • Kr
                                Krishnanunni Jun 01, 2009
                                This comment was posted by
                                a verified customer
                                Verified customer

                                I have some unauthorized transactions of ICICI lomabard EMIs on my credit card transactions.Ever since I have started getting those transactions I haven't paid my bills.I already called customer care 7 times and reported this.Before sending the lombard card to me, one Ms Shweta from ICICI chennai had told me about that.I already told her that day that I have a TTK card and my dad is a doctor so I don't need anything like that.But she told me its already taken, but once I get it I need to call her and tell its number and it won't affect my credit card transactions.When I got the lombard card I called her and told her to cancel it.I told her about the transactions getting reflected on my credit card statement.She said me not to pay that.I smelled something fishy and after that I never used your credit card.I got an HSBC card and I am using it now.If you check my payment history you can see that I had made no dues and I used my credit card a lost.
                                It seems like since your lombard cards are not getting sold you are burdening it on the customers.ICICI guys even tried to trick me telling that I can claim tax benefits by showing the lombard statements and cancel it later but luckily I didn't fall for it else I would have no choice.

                                Now a days I am losing my time and i am getting harassed by the ICICI people.I can't concentrate properly on my work because of this.My ICICI credit card late payment dues are getting added.But the base transaction of these charges is something which I didn't make

                                email:[protected]@gmail.com

                                0 Votes

                              ICICI Lombardpolicy documents not yet received!

                              I was called by ICICI LOMBARD Insurance company Bangalore along with my family and they said you have selected for free insurance of 1 lakh by luckey dip through AIR TEL life time pre-paid service bearing no: [protected]. They made all inquires and offered me some insurance to buy. I was not interest on this.
                              Then they given me a policy paper and also infirmed" you will get the original paper by courier." Almost 60 days over not yet received any thing so for. Very poor service!

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                                • Na
                                  Navneeth Jun 29, 2007
                                  This comment was posted by
                                  a verified customer
                                  Verified customer

                                  Horrible service and replies from customer care. People reading this- plz do not call icici lombard helpline... the executives never get back for 2 wheeler insurance renewal also!! I went in person, was made to sit for 2 hours and then was given a cover note with my vehicle number and some other name! They ask you to come the next day thinking we are as jobless as them. They give a phone number which they never pick up and even the security is so impolite. I am yet to receive my cover note and am unable to reach the office number too. Wonder how they call themselves ISO9001 certified... is it a false certificate ?

                                  0 Votes
                                • Sa
                                  Sachin Samuel Jul 15, 2007
                                  This comment was posted by
                                  a verified customer
                                  Verified customer

                                  I very strongly agree. I went 2 weeks back to ICICI lombard office to get for the renewal of my insurance. I went inside the office. When I met with the executive, I realized why india is not going to become the global giant. He seems to look like an illiterate. I explained him my case. He said he will help me to renew the insurance. Then he started calculating the insurance premium. The software application which was used to do it was crashing everytime he tried. And the worst part is... he kept trying for 2.5 hours. I asked him to check with someone whats wrong. He went to some other desk but never came back. Then I had to look for him in his office. Finally I found him. He asked me to write my address on the top of the address and give it to him with a BLANK CHECK. YES, He asked me to fill a blank cheque so that he can calculate the price and fill it later! I was shocked to know that. I gave a cheque of 1250. Wrote the address on the top of envelope. And came back. Its almost 2.5 weeks now and I have not received the cover note yet.

                                  The govt should take strict action against these bank who are in operation to just cheat people. Even if they are not literally cheating, the services are too bad that they should be in operation to affect people.

                                  PLEASE DO NOT TAKE ANY SERVICES FROM ICICI Bank.

                                  Thanks

                                  0 Votes
                                • Ns
                                  n Sudhir Jan 26, 2008
                                  This comment was posted by
                                  a verified customer
                                  Verified customer

                                  I had taken a policy from ICICI Lombard. The concerned executive while taking the policy promised me a free checkup for one person.But now they are saying that my does not have any such facility. The customer care is worst I had seen. You will not get any reply for your mails.

                                  0 Votes
                                • Sa
                                  saha Apr 03, 2008
                                  This comment was posted by
                                  a verified customer
                                  Verified customer

                                  ICICI Insurance providing very dirty service in the world, . and they are not giving any proper contact number or name for enqury also. I faced lot of issue with icicc with their dirty service.

                                  0 Votes

                                ICICI Bank — mental harassment

                                Mr. shalinder sharma rcm icici bank jammu send some gunda elements to my office and threating me for...