YesStyle
Reviews and Complaints

I have five orders, three of them placed in November 2023 and the others in January 2024, and it's already March 10th, 2024, yet I haven't received any of them (order numbers [protected], [protected], [protected], [protected], and [protected]). Some of them were reshipped at the beginning of February, but they still haven't been delivered. I've contacted YesStyle multiple times, but they keep shifting the responsibility to the delivery company. However, when I checked with the delivery company, they directed me back to YesStyle. YesStyle refuses to issue refunds; instead, they offer store credit, which is pointless for me since my orders never arrive. Furthermore, they offer to reship the orders, but this has been done before without success. When I raised my concerns with YesStyle's customer service, they informed me, and I quote, 'It will be issued in store credit, where the shipping fee of EUR 7.60 is non-refundable as we have fulfilled our responsibility to ship out the order in the first place.' As far as I know, the store is supposed to be responsible for the entire process until the client receives the order at their home. My contract is not with the delivery company, but with YesStyle. They should honor the responsibility. Also, I have orders from other Korean website and they arrived perfectly fine, so the Issue isn't the customs in my country.

This site has great prices. II like to buy my South Korean products from this site in bulk. I also use trusted Amazon and eBay sites, plus Soko Glam, and Wishtrend. I compare prices, reviews, ingredients, and I follow a great influencer on the web, who helps me to navigate these sites and make the best choices, KBeauty Hobbit. She is amazing! On this site they carry so much it's amazing. Oh my goodness, and if for no other reason than sunblock, it's a must have site for me. Asian Sunblock is the best. Plus, most brands do not use the harmful chemicals. If you pull this site up on your computer rather than your phone, you can get great descriptions.

I have ordered a few times from YesStyle. I mostly order in big batches so it takes awhile to ship but nothing over two weeks MAX. I usually order Korean skincare products, clothing, and jewelry. It has been a couple months since my last few orders and those items are still holding up finely. YesStyle also has package tracking so you can check up on it whenever. Always do look/read reviews on the items you may be getting and don't be afraid to choose items that may have no review. For items with no review you can't expect much but to go with your gut for sizing and such. YesStyle is a great website if your looking for good quality products at affordable prices.

I really don't understand how anyone could say YesStyle is horrible.
I ordered my purchase about a week ago. It arrived yesterday. Considering I ordered it with standard shipping and it's the Christmas season, I was really surprised it came in about 7 days.
I ordered a yellow blazer for about $13. It came looking EXACTLY how it showed in the picture. It also came in perfect condition - no rips, stains, missing buttons.
Overall, the price was great, the shipping was fast, and the quality was great too.
Maybe somebody else might not be satisfied, but as an ordinary online shopper, I can assure you this is a real site and is not a scam. I had 0 problems. Absolutely no complaints.

The variety and range of products is amazing. It gives you a lot of choices plus you can read reviews of the product which gives the buyer additional infos aside from whats in the picture and description. Delivery is great if all your items are in stock and ready to ship, you'll receive your parcel in 5days if you meet the minimum amt for express shipping but if some or even 1 item says ready within 7-14 days, you need to be a patient and wait even more than 2wks, mine took around almost a month but everything was worth the wait.
I purchased a couple of times already, and will continue to do so.
Keep up the good work yesstyle and please don't disappoint us in the future.
Looking forward to more transactions.

Yesstyle carries trendy and affordable clothing. There is something for everyone, from minimalist fashion to goth. Occasionally the clothing quality is questionable, you get what you pay for. If something is very cheap, it is probably constructed cheaply. If you are only looking for trendy clothes, or shopping on a budget, this site is great. You can browse through a great variety of brands to compare prices and quality. The highlight of this site is the beauty section. The Korean skincare products are amazing. They're affordable, high quality, and use safe ingredients. The cosmetics are amazing and yesstyle carries a variety of popular brands to choose from. I mainly rate yesstyle so highly for the beauty section. As I said before, with the clothing you get what you pay for. Shipping from this site used to be very slow, but it has gotten faster over the years. Another perk Yesstyle has are frequent sales and discount codes. You can use my rewards code "AMQJAN" to get a discount.

I could rave endlessly about yesstyle. I would like to address some common complaints, as I see a lot of them and my reasoning for rating yesstyle 10/10 proves them all wrong. First, yesstyle is similar to shein, they have AMAZING clothing but you MUST read the reviews, and make sure the reviews have pictures. I never buy anything without picture reviews, as they are a must. Using this method, I have never once received a clothing item that I don't like. Also, shipping. For me, waiting a month for shipping really isn't a big deal, considering how cheap the clothing is. I understand that people want clothing quickly sometimes, for a event, but personally, i am in no rush to get them. Personally, all my packages have come in 2 weeks though. Also, they have a lot of coupon codes and cheap shipping! If you spend 40$, shipping is only 6.50. (for my location at least) becoming a gold member is super easy, and they give you lots of opportunities to easily earn stylebucks. This site is my go-to site for skincare and clothing!

I do the majority of my shopping online. YesStyle has become one of my major shopping websites. YesStyle has a large variety of merchandise, which makes it easier to find the products that I need. I am usually pleased with the quality. However, before I buy anything, I read the "Details" and "Reviews." I look over the "Gallery" and compare the products in the same category. I even did some google research when shopping for earrings: "What is 925 silver?"

To the people who have received inferior products, I recommend you base your purchases on customers' reviews. They provide guidance about the size, quality, and other aspects of the merchandise purchased. Customers' reviews really help me with my selection of merchandise. If I am buying clothing such as socks, I buy a variety of brands with excellent rating. After I wear the socks, I then know what brand or brands that I prefer to buy in the future. If you do this, your chance of buying quality merchandise will substantial increase. Good luck on your future purchases.

I love Yesstyle. I remember ordering my hoodies & denim leggings from there. Exactly the same product I saw on the site when I received them

As a first time customer, I had recently placed an order with a bunch of items that would be readily available to be shipped out, which was great. Unfortunately in my order there was one item would not be available until nearly a month later. I felt mislead when I checked out, there was no warning or schedule saying this one item would entirely delay the whole shipment. It was only after paying when I received an email confirmation indicating that the whole order shockingly will be shipped when that item also becomes available 3 weeks later. I immediately contacted YesStyle to either cancel the entire order or remove the item that would delay the shipment. They firmly refused to do so, even though the order has not been processed or shipped and the item would not be available for 3 weeks.

Ordered Womens XL sweatpants for my friend. After I ordered, I never received order number and tried to check online. Could not login and could not reset password. Used website contact form and never received any response from the company. Only emails I got back was 5 to 10 spam emails a day.

Merchandise - absolutely the worse clothing I have ever seen. Ordered XL sweatpants and they sent see through spandex pants with 23 inch waste. The tag size said 1. See pictures.

The reviews you see on their website and youtube are from people who are paid to write reviews. They have no honest reviews.

Terrible experience.

I purchased 2 products from this store on 25/11/2022.
Received the order confirmation in the day. On 29/11/2022 I received the shipment invoice and the update that my goods would be delivered on 9/12/2022, by then all was working ok.

The problem starts when on the delivery day, I didn't receive any updates, just a message saying that the delivery was not possible (not explaining the reason), I was at work, as usual in the afternoon, but my building has a safe place and ALL the delivers always leave the packaging at the same place (I even bought with this store before and they delivery like that), so I wasn't worried, I thought "maybe they will leave in my Post office and I will get later, all good". But no, the delivery company they use took the goods and stored them in another facility, I tried to call but no answer.

So I made a claim with my Post Office and with Yesstyle trying to solve it, by this time, they sent my package back to Yesstyle. So I got in contact with Yesstyle to be reshipped, and they say "yes, if you pay "22,56 AU$ for the reshipment". I was surprised, but even try to help to say I was planning to buy some other things on the website and as they delivered from the same place they could add all in the same shipment, but they didn't allow it.

At this point was already January 2023, and I was so frustrated, no help, no suggestion for a refund, and nothing could be done, I was just getting my stuff (or being stolen again?) if I pay a new delivery.

So I ask for a refund, and they say they will give me store credit (can you believe it?) and WORSE, that they will discount me "8,91AU$" for a shipping fee?

"Also since do you do not want a reshipment, we may offer a store credit refund and the shipping fee of AUD 8.91 will be deducted from the total refund amount as we have fulfilled our responsibility to ship the order initially." < this is the answer.

I'm not having my good, I'm not having my money back, and I'm also losing 8,91 dollars.

Honestly, this is absurd and I just want to make sure everyone knows about it. Terrible customer service, never more!

I requested a refund for a recalled item to be refunded via Paypal. FYI, Yesstyle DOES NOT know how to complete this the correct way. They sent me payment as "goods and services." This makes it look like I sold something to Yesstyle and they were sending me "payment" for goods. They should have sent me a REFUND via Paypal. By doing it this way, Yesstyle does not pay the fee that they are supposed to as a Seller. This way, they pass on the fee to me for sending me "payment." I was patient and explained that they did not send me the refund correct - for some reason Yesstyle can not understand what they did wrong. They try to blame Paypal for other fees, etc etc. I can clearly see in my account that Yesstyle sent me my refund in this incorrect way. Paypal even asks me what type of "goods and services" I sold to Yesstyle. I never sold anything to Yesstyle. I am supposed to receive a refund for an item that was recalled. I emailed over 5 customer services representatives, being patient and understanding... and explaining in detail what the issue was. NOT ONE represented seemed like they even read what I wrote. They ONLY repeated that they sent me a refund. They even tried to make it seem like I was asking for more than what I paid. I just wanted them to fix the issue that Yesstyle caused (initiated the refund the wrong way causing me to be charged a Seller's fee). I even offered to "reject" the payment they sent me so they could resend it the correct way. I even suggested that if it was too difficult that I could just reject the payment they sent me and I just receive credit. I even explained that rejecting the payment meant that the payment was returned to them. The customer service is very lacking - I was very clear and very patient. Through every email NOT ONE customer service rep seem to have made an effort read my request. IF YESSTYLE DOES NOT KNOW HOW TO ISSUE REFUNDS THE CORRECT WAY VIA PAYPAL, THEN DON'T GIVE CUSTOMERS THAT OPTION. This would prevent a lot of issues. I would not recommed Yesstyle because of the incompetent customer service.

I wouldn't be surprised if Yesstyle emailed me AGAIN saying that they sent me a refund... or that I can not get more than what I paid. This is not the problem and they just can't seem to understand that.

I did order in this Yesstyle.com 4 times.

-1st time: I ordered Korean clothes, they claimed the products were from Korean brand (even these brands I have never heard since I started purchasing Koean clothes for more than 10 years, there are several Korean shops in Auckland, New Zealand). Unfortunately the clothes' quality was so bad, they look cheap as like the one where you can find easily in the market.

I have been a fan of Korean clothes for ages but mostly bought them ( brand such as Soup (very cheap in Korea), On & On, Leshop, Visit in New York) in Korean shop in New Zealand with much better quality, I can wear the coat for many years, they are still look new. However with the clothes' quality was provided by Yesstyle.com, I cant even wear them out, its more for home clothes rather than street clothes.

I bought them for over $200 usd. At the result, I had to return them back and paid $60 nzd for shipping from NZ to US. OMG! Its such a pain! I would never purchase any clothes from Yesstyle.com anymore.

The price is so expensive and the shipping is super low as over half month for my items to be reached to New Zealand.

2nd time: I bought a Korean accessories, the quality was ok and cute, they are same as Korean stationaries I have had before so this time my order was pretty good apart from shipping timeframe is always slow. I bought lot of Korean stuff in eBay, the seller's location was based in Seoul, Korean. I never had to pay for shipping and the stuff were arrived to NZ within 7 days. How amazing it is! This is something Yesstyle.com must look for it to upgrade the shipping service!

3nd time: I ordered IOPE Lipstick-Violet Pink colour, this lipstick is now very popular in Korea after the drama You Came From The Star released. I didn't check the price at first as I was so excited when see it available in Yesstyle so went ahead to buy it straight. After been waited for more than 10 days, YS emailed me saying the stock wasn't available! So the order had been cancelled. I was so disappointed however it is lucky for me because its only $18-$19 usd in IOPE store in Korea but you know how much it costs in Yesstyle? Its $39.70 USD! Double price! I still cant believe why many people support this online shopping website, in fact they offer VERY OVERPRICE STOCK! Esp Korean cosmetic & skincare range.

I only have to buy in this website while I cant find the product in other sellers ect.

4th times: because I still have my credit left, so I'm now giving YS last chance to order my 4th times of items, again its always Korean/Japanese make up stuff. Hopefully it will be arrived within April (18 days left). If its not, I will never come back again.

Ordered a total of 5 Purito Daily Go To Sunscreens, and they were all either fake or defective. Didn't know it at the time because I had nothing to compare them to. When I went to Korea and bought the real Purito sunscreen from there, that's when I discovered that the ones I received from YesStyle were completely different! All 5 were yellow in color and really runny and oily (left in photo). The credible one I got in Korea was white and thicker in consistency (right in photo). They also refused to reimburse me for the defective items because it was past the 14 day return policy. I kept telling them it was because I had nothing to compare the sunscreens to and just thought they came like that originally. Definitely not buying anything from these guys ever again. Cannot be trusted.

I placed an order on the 1st of July and my card has been debit but it still saying pending verification on the website. All attempts to reach them has proven futile.I want a refund of my money.My order number is [protected].Their customer service is also horrible as no one responds to your mail or answer the call. I’m a first time shopper on YesStyle and I would never recommend them to anyone as my experience has been really frustrating and horrible.

I am so [censored]ing pissed rn because my package hasn’t arrived and it is about to a [censored]ing month. My order was express shipping which states the estimated shipping time is 3-7 working days on the website but it has been almost a month. The website charges $14 for express shipping and still doesn’t deliver the package in time. This is just lying and scamming the customers at this point. Super disappointed

Don't waste your precious time and hard-earned money on YesStyle. The products take an eternity to arrive, sometimes even months, and the quality is just plain awful. The reason for the long shipping time is because YesStyle has to order the products from China wholesalers like wholesale-dress.com. You might even find the same products that YesStyle is selling on wholesale-dress.com, but YesStyle sells them for ten times the price. That's how they make their profit, by being the middleman between you and the China wholesale products. They don't want you to know that you can buy directly from wholesale-dress (and other similar sites).

If you're looking to buy a lot of "cute" one-size-fits-"most" clothing, you'd be better off ordering straight from the same China wholesale suppliers that YesStyle orders from. A lot of wholesale places require you to buy a minimum quantity of items, but not wholesale-dress.com. So, if you're going to let yourself get ripped off in this way, at least do it for $2 per item at wholesale-dress, not $40 per item at YesStyle.

The customer service for YesStyle is just as bad as the customer service from wholesale-dress. So, if you do choose to rip yourself off, go with getting ripped off by the cheaper site, not YesStyle.

But, what I hate most about all of these websites is that I'm using real American money to buy fake foreign crap. It's just not worth it. Save your money and buy from a reputable retailer. Don't fall for the YesStyle scam.

I've been eyeing this website for years now! I always wanted to buy something but I was hesitant since it's an Asian website that ships from HK. But one day, I was feeling really down and I made a silly mistake of ordering close to $500 USD worth of clothes. The transaction process was pretty simple, but the shipping process took FOREVER. It took a whole month for me to finally receive my items.

Out of the 10 items that I received, I can only say that I liked one. The quality of the clothes was cheap and not that great, but I guess that's what you get for shopping on a not-so-expensive clothing site. However, what really made me angry was that one of the items was shipped wet, damp, and had a really bad chemical smell. I called customer service to return it, but they said that they wouldn't be giving me a shipping refund since it wasn't considered defective. Seriously? If something is shipped wet, damp, and smells like it's been dunked in chemicals for days, how is that not defective? The return policy is very misleading since only items that they consider as defective will be accepted for returns.

I had high hopes for this website since they have a lot of cute stuff. I thought I finally found a good website that sells Korean, Japanese, and HK fashion, but I was pretty much scammed. If you do decide to purchase anything from this website, just keep in mind that there's a small chance that you'll actually like what you get since the pictures can be misleading. The customer service is also poor, so buy at your own risk. I definitely won't be buying anything from this site again.

I recently made a purchase on YesStyle and I have mixed feelings about my shopping experience. On one hand, the brand and product selection is amazing and I was able to find multiple products from different brands that I was excited to try out. The prices are also very affordable, which is a huge plus.

However, the site functionalities can be quite frustrating at times. There aren't enough filters to do product searches and some of the existing filters are rather useless. Additionally, sometimes the full ingredients list of the products are missing from the product page, which can be a major issue for people who care about the ingredients in their skincare products. YesStyle should make sure to consistently disclose the full ingredients list for each product on the site.

Another issue I had was with the shipping options. While free express shipping is offered on purchases over $59, I'm not sure if standard shipping is offered for purchases under that amount. YesStyle should offer standard shipping for smaller purchases and at some lower threshold, it should be free.

One of the biggest issues I had was with the inefficiency when products aren't immediately available. YesStyle advises you to order what's available now and then order the long lead time products separately. This is absurd and I'm sure they lose sales because of this. When they receive the order, they should ship what's immediately available and then ship the long lead time items separately and should do that themselves - not ask the customer to help them plan inventory and logistics. Some customers will likely order from another vendor or not have enough products to qualify for free shipping which makes the overall cost to the customer higher.

Lastly, the return policy is very stingy, so be careful while shopping. Overall, while I did enjoy the product selection and affordable prices, the site functionalities and shipping options could use some improvement.

Shipping is pretty fast, but if you're unlucky and they don't have something in stock, you'll have to wait for everything to arrive before they ship it out. That's a bummer. The real problem is that the stuff they sell is expensive and cheap at the same time. It's like they're trying to trick you into thinking you're getting something good, but really it's just junk. And if you do end up buying something that's not up to par, you can only get store credit for more of their overpriced garbage.

I ordered five pairs of shoes, thinking I had the right size based on their conversion chart, but they were all too big except for one pair. And even that one pair wasn't worth the price. I returned them to their warehouse in California, but I didn't get any notification that they received them. When I called to check, the customer service rep said they didn't have them. But when I told him I had a return receipt, suddenly he found them in the computer.

I finally got my store credit, but I had to wait a while to use it. I ordered some hair accessories and a pair of mary jane shoes. The headband had an adornment that was falling off because they used cheap glue to attach it ($16). The "copper" barrettes were flimsy and bent easily ($10 each). And the shoes smelled terrible right out of the box. The heel was coming off of one shoe, and both had some green plastic stuck under the sides that wouldn't come off. All of this was right out of the box.

I was going to return everything again, but I decided to just cut my losses. I don't want any more of their store credit for defective items. It's a shame that they're so dishonest and sell such low-quality stuff for so much money. You can find cheap stuff that's still decent quality, but this isn't it.

I want to share my experience with Yesstyle, and let me tell you, it was not a good one. I was excited to purchase some K-beauty products from their website, but unfortunately, I never received my package. I thought that Yesstyle was a safe and legit platform to buy from, but I was wrong.

My order came down to $49.86, and a week later, I received a text message saying that my address on the order was incorrect. I was surprised that Yesstyle did not verify the address before processing the order, like any other online company would. I fixed the address and was charged an extra 30 cents for the inconvenience. I used two different debit cards for the purchase and address fix.

A week later, I checked on my order to see if it was getting shipped out, but it wasn't. I also checked my card account and discovered that Yesstyle charged me an extra $53.45 for no reason at all. There were two charges at the same time, and this was on the card that I used to fix the address. I was very upset with Yesstyle, and I lost a total of $103.31 from one purchase.

I should have known not to trust a fast fashion site, but I learned my lesson. I do not recommend ordering from Yesstyle. You can find everything on their site on Amazon, and it's better to check for the authenticity of K-beauty skincare products there. I also did not receive a refund, which was disappointing.

In conclusion, I do not recommend Yesstyle. Their lack of attention to detail and customer service is unacceptable. Save yourself the trouble and shop elsewhere.

I recently ordered the Timeless Vitamin C serum from YesStyle and was disappointed with my experience. It took a whopping 3 weeks for my order to arrive, which is nearly a month! By the time it finally reached me, the serum had already started to oxidize. As many skincare enthusiasts know, Vitamin C is notoriously unstable and has a shelf life of only 3 months before it fully oxidizes. The manufacturing date on the serum was June 24, 2021, and I ordered it on August 20th. This means that the serum was already 2 months old before it was even shipped to me. When you add on another 3 weeks of shipping time, it's easy to see how little time was left before it would have fully oxidized.

When I reached out to customer service to request a refund, I was told that yellowing doesn't necessarily mean that the serum has started to oxidize. However, if you look at the Timeless website, it specifically shows a photo of what the serum should look like - a clear milky color. Yellowing is a clear sign that the serum is oxidizing. As someone who is educated about skincare and buys a lot of skincare products, I was frustrated to be told that yellowing doesn't mean oxidization when it clearly does. The customer service representative at YesStyle needs to do their research.

I came across an article on honestyforyourskin that shows 4 stages of oxidization. The serum that I received was at stage 3, almost 4. This means that it's practically useless in terms of efficacy. The article also mentions a customer who received a stage 3 serum and was refunded and sent a new one by Timeless. The principle of the matter is that I paid good money for a fresh item that is vital to the efficacy of Vitamin C. I didn't expect to receive a partially oxidized item that has limited shelf life left. If you're looking to purchase the Timeless Vitamin C serum, I would recommend shopping elsewhere instead.

I've been shopping on Yesstyle for almost a decade now, and I keep coming back for more. The reason why I love shopping on this website is because the clothes are unique and one-of-a-kind. I don't like wearing the same clothes as everyone else, and Yesstyle offers a wide variety of styles that cater to my taste. Another reason why I keep coming back is because I'm petite, and it's easier for me to find clothes that fit me perfectly.

Yesstyle also offers sales on high-end brands, which is a huge plus for me. I don't have to shop on the official sites of these brands, which rarely offer discounts. However, I have to be careful when shopping on Yesstyle because sometimes the information on the material can be wrong. There have been instances where I received outfits that were made of poor quality. That's why I always read reviews, check the details, and closely examine the photos before making a purchase. It can be time-consuming, but it's worth it to make sure I don't end up with cheap, low-quality clothing.

One thing to be aware of when shopping on Yesstyle is that they sometimes create their own imaginary brands, such as Sakana or Daisyfield. These "brands" sell Chinese-made clothes from Taobao, and the quality can be hit or miss. All of these "brands" happen to be from China, so I would recommend sticking to brands from Korea and Japan. Hong Kong brands like 59seconds are also okay, but I would avoid mainland Chinese brands.

Overall, Yesstyle is a great website to shop for unique and stylish clothes. Just be careful and do your research before making a purchase to avoid any disappointments.

I have ordered from YesStyle twice, and my first order went smoothly. However, my second order was placed on March 13, 2017, and I have yet to receive it. They claimed that the shipping method was express, but it has been a long time since I placed the order, and I have not received any updates. I have sent numerous emails, but I have only received automated replies. I have also called them multiple times, but no one has answered. I am frustrated and disappointed that I have not received my order, and I want my money back. It is unacceptable how they conduct their business. I strongly advise against purchasing from them.

Here are the details of my order:

Order Number: ***
Payment Method: Credit Card
Shipping Method: Express

Item Description Catalog No. Quantity Unit Price Total Expected Ship Out Date
Short-Sleeve Skater Dress [Wine Red - XL] ***504 1 USD19.90 USD19.90 March 27,2017
Tree Print Tab-Sleeve Blouse [Peacock Blue - One Size] ***069 1 USD19.85 USD19.85 March 27,2017
Cable-Knit Vest [Navy Blue - One Size] ***838 2 USD17.90 USD35.80 March 27,2017
3/4-Sleeve Open Front Cardigan [Off-White - One Size] ***325 1 USD29.90 USD29.90 March 27,2017
Hooded Knit Cardigan [Blue - One Size] ***759 1 USD35.90 USD35.90 March 27,2017
Mock Two-Piece Blouse [Blue - M] ***495 1 USD19.90 USD19.90 March 27,2017
Long Cardigan [Pink - One Size] ***650 1 USD24.90 USD24.90 March 27,2017
Turtleneck Fringed Sweater [Light Blue - L] ***798 1 USD39.90 USD39.90 March 27,2017
Set: Floral Dress + Knit Vest [Blue Gray - M] ***617 1 USD49.90 USD49.90 March 27,2017
Long-Sleeve Lace Panel A-line Dress [Green - XXL] ***797 1 USD40.90 USD40.90 March 27,2017

Coupon Code: 2017PARTY
Coupon Total*: USD20.00
Credit Total: USD0.00
Subtotal: USD316.85
Tax: USD0.00
Shipping (Express): USD0.00
Eligible Stylebucks: 297
(Stylebucks amount will be finalized and awarded to your account after order has been shipped.)
Order Total: USD296.85

I used a coupon code and received a discount of USD20.00. The subtotal was USD316.85, and there was no tax or shipping fee. I was also eligible for 297 Stylebucks, which would be awarded to my account after the order was shipped. The total cost of my order was USD296.85.

In conclusion, I am extremely dissatisfied with my experience with YesStyle. I have not received my order, and I have not received any updates or responses to my inquiries. I strongly advise against purchasing from them.

My first shipment from YesStyle was pretty straightforward. It arrived within the estimated time of 2.5 weeks, and while the quality of the items I ordered wasn't amazing, I wasn't expecting top-notch stuff either. However, things got a bit tricky when I needed to return something. Firstly, it's important to note that you can only return items for store credit, which is a bit of a bummer. YesStyle does allow exchanges for different sizes, but you need to specify this when requesting your return authorization number.

Secondly, make sure you get a tracking number and email it to them. YesStyle is supposed to let you know when their shipping agent in California receives your returned items, but it seems like they might pretend they never got it if you don't have proof of delivery. I found this to be a bit dishonest, or at least annoying. Thankfully, I had purchased a tracking number for my package and was able to prove it was delivered. However, because of this complicated return process and YesStyle's customer service dropping the ball, it took a minimum of 2-3 weeks to receive the credit for my return. In my opinion, this is far too long, even considering the distance the package had to travel.

My second shipment from YesStyle has been a bit of a nightmare. I've been trying to cancel an order I placed on June 5th, but as of June 23rd, the order hasn't even been shipped yet, according to the order status on the site. I've tried contacting their customer service hotline during their supposed open hours, but was told by an automated message that they were closed. I've even resorted to opening a PayPal dispute. Normally, I would be more patient, but given YesStyle's tactics, I just want my money back. I think I'll be finding another place to spend my money from now on.

My experience with YesStyle has been absolutely terrible. I placed an order back in March and paid extra for express delivery, which was supposed to take 3-5 business days. However, it is now almost June and I still haven't received my package. I understand that COVID-19 has caused delays, but this is ridiculous. I have sent several emails to customer service, but all I get in response is a generic message with a copy-paste from the tracking page. They say it might take "a couple of weeks" for my package to arrive, but it's been months. I'm worried that my products will be ruined if they're sitting in a hot warehouse somewhere.

To make matters worse, YesStyle has removed my country from the list of places they deliver to. When I asked about this, I received no response. I'm starting to think that I'll never receive my $200+ order, and I have no idea how to get a refund. I used to be a loyal customer, but I won't be ordering from YesStyle ever again. IHerb has much better service and can deliver anywhere in the world, even during the pandemic.

I'm not the only one having these issues. A friend of mine had the exact same problem, even though we live in different countries. It's frustrating to see how poorly YesStyle treats its customers. They don't provide any information or answers, and their customer service is unhelpful. I'm so disappointed and annoyed that I recommended YesStyle to my friend, only to have her experience the same thing. If you're thinking of ordering from YesStyle, be aware that you might not receive your package and you won't get any help from customer service.

Package received 5/17/23 approximately I month after ordering. I contacted YesStyle due to receiving three clothing items which are unwearable. One skirt which is so transparent anything underneath is visible, another skirt with a broken zipper, and a dress with buttons barely attached and an included waist belt which is comically long.

I was asked by customer service via email to supply photos of the skirt and dress as well as a video demonstrating the zipper is in fact broken. They provided the caveat that any files over 3 mg are unacceptable (the size of one typical picture) and I would need to upload the media to a photo sharing site and forward them the link for store credit for the products. I did this, and they responded stating they cannot view the video. They also requested I measure the belt to prove it's length despite providing a photo. They reiterated any refund would be in the form of store credit. They also added I would be responsible for return shipping fees.

After multiple emails back and forth it has become clear to me they do not accept refunds - instead asking ridiculous hoop jumping (why do I need to take pictures of the dubious items if I am responsible for return shipping and the refund comes in the form of store credit?).

This is a typical China/Hong Kong online clothing seller that displays great looking photos on their website, but ships crude garbage that is ultimately unwearable. They don't fear returns from customers because they make it nearly impossible to process a return and in any case you won't get your money back - maybe if you're lucky store credit however by that time you've spent so much on return shipping you won't feel confident to use the store credit anyhow.

Sisyphi - Pleated Midi A-Line Skirt [Blue - M] : arrived with a broken zipper (does not open).

Longagica - Long-Sleeve Plain Belted Pleated Midi A-Line Shirtdress [Almond - S] : buttons are loose and in danger of breaking off; the belt is so long it cannot be worn

Juuri - Floral Midi A-Line Wrap Skirt [Large Orange Floral - White - One Size] : the material is so thin it cannot be worn without underwear showing underneath

I've placed an order on November 25th 2022, and hasn't arrived. Tracking number from trackyourpackage.eu shows no updates from january 1st 2023.

When I wrote YesStyle they said they won't refund because it's been too long, more than 3 months, and I should contact the carrier. But that website only tracks your order, there's no contact information.

So, basically, they don't care if you paid for their products and didn't receive them.

Hi,

I usually have no issues when ordering from YesStyle, but this time my order never arrived. I placed my order almost a month ago on the 17th September., but the package still hasn't arrived. I emailed the customer service but hasn't gotten a replied yet. I have tried contact the customer service but I was left on hold.

I can't even track my order.

Please try to find a way to solve this issue as it is very frustrating and I paid a lot of money.