Saint Paul, Minnesota
United States - 55164
This company started calling me at work last month. I didn't regonize the call so I didn't answer the call. I looked up the company and saw it was a collection agency so of course I don't want to talk to them at work. But what's even worse is the # of times they call. I count they call min 8 times a day and max 10 times a day. They even call when I'm not at work which is 9:00 pm my time. Isn't there a law about them calling more than 8 times a day and if you ask them to stop calling you at work they are suppose to?
In December 2008, I contacted IC Systems to set up payment dates for an outstanding debt.I had set up 3 date...
After repeatedly telling the dim-witted representatives of I.C. Systems, Inc. that the person they were calling wasn't at my phone number, they continued with their (beyond) rude phone calls. They wouldn't give me any information regarding the nature of their business or the reason for their calls. But the calls kept coming! Those poor poor uneducated people! The only thing they can to is dial a phone number..any phone number...and rudely harass anyone who will answer the phone! This company obviously hires any nasty uneducated foul mouthed individual who has absolutely no clue whatsoever!! I.C. Systems, Inc. YOU ARE A SAD SAD PATHETIC entity...
Some man named Ryan Hall from IC. Systems calls my work phone and precedes to tell me that I owe him 235.00 for an account back in 2007. I have received no comunication from these people until today 2/13/09. As far as I know this person could be a fraud. He claims they sent an email to my yahoo account which I don't even know if I have anymore. I asked him to send me information in the mail and he immediately starting saying just when do you plan on taking care of this and just how long is it going to take you to turn around this money. I let him know as soon as I researched the information with my bank since you state that is for insufficent funds from a check you sent through. I again I asked for my account information he had with his company and he preceeded to harrass me so I hung up. Before hanging up I attempted to ask him if I could call him back he did give me a number and then was on and on about how long this was going to take me to turn around. I am not sure.
Constant automated messages to my home phone requesting call back regarding a "business matter". Referral number is [protected]. When I call this number requesting information about the purpose of the call I am told I cannot be given this information unless I tell them my telephone number. When I ask why I would need to do this considering that they have called me and therefore must have my number I am told they cannot give out any information because of "privacy" requirements. I have no outstanding debts I know of and I have not received any correspondence about an unpaid debt. I am told the calls will continue to be made. This is harrassment and invasion of my privacy. What government agency or agencies can address my complaint?
I nominate a telephone representative of IC Systems as perhaps the most detestable person I have ever had contact with in my 84 years on this earth. My son (age 57) has been a patient in a New Jersey mental hospital for 30 years -- sentenced NGRI (Not Guilty Reason Insanity) for a violent crime. He will likely spend the remainder of his life in confinement.
My son ran up some charge card debt in spite of the fact that his address was clearly that of a mental hospital.
Now the harassment squad at IC Systems is calling multiple times daily with very belittling words addressed to my son in spite of my letter to FIA Card Services explaining my son's situation. This harassment will likely cause the doctors to increase the dosage of anti-psychotic drugs and thereby increase the already debilitating side effects.
My son does not even receive Medicare disability pension because during the Clinton administration there was a change made that declared that persons judged NGRI could not longer receive Medicare disability pension payments. Incidentally, he does still have Medicare Part B but the Social Security Administration (unlike the Bank of America and FIA Services) has declared that my son is without any means to pay the premiums for Medicare Part B and apparently Social Security has a system which pays the premiums for such an indigent person.
In spite of several letters to Washington Mutual pointing out the folly of a bank offering credit cards to a person whose address is a mental hospital (and there are warnings about a suspicious address by 2 of the 3 main credit reporting organizations), WaMu proceeded to turn the account over to IC Systems for collection.
The following is a quote from my son: 'The collection agency for Washington Mutual is verbally abusive and demanding and very over bearing. They 'bully' by phone. I hung up on the abusive fellow.'
I strongly agree they don't want to work with you . They just want to harass you and lie . They told me...
IC system Collection agency is ignorant and without ability. They have called me three times in a week and...
IC Systems has the most unprofessional and ignorant employees I have ever dealt with in my life. They all give fictitious names when you ask them to identify themselves. On 9/3/08 I was called by a female who would not identify herself. She was asking for personal information which I was reluctant to provide; especially since I did not know who she was or who she represented. She was very rude and talked very badly to me. I called back and asked for a supervisor. A very ignorant individual who claimed his name was Eric Anderson got on the line and proceeded to try endlessly to humiliate me. He made a joke out of my medical condition, told me repeatedly to close my mouth while he was talking, and told me numerous times to just stop with the excuses and pay my bill. He was asking me to tell him what I did with my paycheck. I will definitely escalate this matter to the atty general’s office. This company should be closed down. Their $8.00 an hour customer service reps need to be sent to a training class for customer service. The companies who contract their services need to pull their business. I will make it a point to contact the company and share the recorded conversation I made of the call. Shame on IC Systems for thinking I did not have enough sense to record the second conversation. Thank God, my best friend is a lawyer who has agreed to take this case pro bono. I will be suing both IC Systems and the company who contracted their services for emotional distress. Let’s see who has the last laugh now.
I am complaining about the very rude and unprofessional conduct as well as ILLEGAL activity on behalf of a...
These people have been calling me for the past 7 weeks looking for someone named Irma Mendoza, everytime they call I press the option for wrong # and update records, they can't seem to get the message that Irma does not have my phone number anymore, even after 7 updates. Clearly they cannot read between the lines and must be pretty piss poor at collecting money, I will certainly never use them for any of my business needs.
On July 30, 2008, I.C. System, Inc., illegally deducted $135.00 from my personal checking account. I paid...
Back in December of 2007, I received a phone call from Jan Ward(?) of I.C. Systems, Inc. with a phone number...
This company calls every day, five or six times a day, beginning at 8:15am or so, and continuing until 9:00pm...
I am 13 years old and during the day since it is summer break, I am babysitting my 10 year old sister. I.C...
This company began calling my home on July 12, 2008. The second time their ID showed up, I decided to answer it even though I had no idea who they were or what they wanted. Since my son is on the road a lot, I felt I should answer it in case there was an emergency of some sort. I said, "Hello ... hello" (automated call). This woman comes on and asks for "Mary". I said you have the wrong number. She said, "You're not Mary?" No, I am not Mary. She asked me to verify my phone number by saying it out loud so it could be recorded, then it would be deleted from the system. Well I did, and guess what? They didn't delete it from the system. In one week they had called more than 21 times. They called again while I was at home and I answered it again. Voice on the other line sounded much like the first lady. Since my conscience bothered me after the first call, I sweetly told her again there was no Mary at that number and I hung up. Called again yesterday. This time it's a guy on the line. He asks for "Mary" and I say you have the wrong number for the third time. He asks me to verify my number out loud. I say "no." You have the number in your database so I don't see a need for that. He is screaming at me telling me YOU HAVE TO REPEAT THE NUMBER but I hang up. Does this qualify for harassment? My next step is filing a complaint against this company with the FTC. If they continue my next call will be to the local prosecuting attorney to find out what actions I should take.
IC systems just offered me a settlement for 60% but did not want to send me a letter in writing, I advised until something in writing is sent to me I will not pay a thing on a hsbc credit card which by the I tried to work with them but every time I called would get someone from India that couldn’t speak English, I have been a collector for over 17 years and this rep at ic systems was not helping at all, I am a write off collector and take very different approach but when they said I couldn’t even have a letter I said no after reading some of the horror stories here.
IC Systems has been calling 7 days / wk for about 2 months now with harassing phone calls. My wife answered the phone one time, and they asked about a credit card we do not have. Within 2 questions, they were asking for Social Security information, which she refused to give. Because she refused to give any further information, they said they would continue to call and call. And they have. Listing their numbers on the "Do Not Call Registry" doesn't work. They use a variety of phone numbers. They easily call between 5-10 times a day. At least caller ID allows us to never have to pick up when they call.
Everyday, very early in the morning and late at night we get phone calls from this company. We answer the phone and a pleasant woman fields the call to an abusive male debt collector.
Our account came past due on our cell phone with Sprint. IC Systems says that they bought the debt from Sprint and we now have to pay them. When we try to set up payment arrangements they either hang up on us or say "Refusal to pay noted on your account" then hang up. I called them back...I was ready for a good fight. I explained what had happened to the new operator and he tried to do the same thing. I was having none of it. I told him that it was NOT a refusal to pay, that we are trying to arrange to pay the debt in full the following Friday (which happens to be our pay day). He then yelled at me "How is this NOT a refusal to pay?!" I calmly replied back that it was not a refusal as I am trying to set up the payment arrangement. After he continued to yell at me, I told him not to call the house again that I would be contacting an attorney and hung up on him...all the while he is still yelling and screaming at me/over me.
I then decided that since it was so late in the evening (9 pm) I would call customer service for Sprint. The woman I spoke to about the debt was incredible. She was kind, curtious and apologized for something beyond her control. She told me that NO the debt had not been sold to anyone, but YES it had been placed in coleection, BUT would not be sold until July 3rd. We found reprieve! We made arrangements to pay the debt in full and have service restored with a much better plan. I am DYING to speak with IC Systems again...through a lawyer.
I have told them not to call again as we are aware of the debt. After doing this any call that comes after is harassment and I will be recording them (letting the caller know that it is being recorded). Needless to say, I am angry with this company and the people that they have working for them. This is bad business no matter how you look at it.
They call me a work and threaten me they call me all hours of day and night via computer at least 10 to 14 times a day. I tried talking to them they just get rude and explain how they can take my house and I could lose my job etc... It's harassment abuse.
They tell me they don't care they have the law on their side and they will ruin my life they made it clear. They get bonus and commission off every cent they collect.