CB Car Dealers Hyundai Complaints #2-21

Hyundai review: Bad engine

Mike Pitts of US

Jun 24, 2026 1:10 am UTC

Verified customer

Featured review

I have a 2015 Hyundai Santa Fe, we purchased it in 01/30/2021 with about 67000 miles on it. At 85487 The ad to replace the engine due to an engine issue that they are aware of with these engine. There was no issue with the repairs. At around 115985 the engine failed again with the same issues. Loss of power, engine would not go over 2000 RPMs. When brought it in Hyundai asked for miniatous records to show that oil changes were made. I do my own work and they refused to change the engine because I couldn't provide the records at the time the decision was made. There is no way the engine should have failed with only 30498 mile on it after the change out. When they changed the engine back at 85487 I asked if the issue was fixed and was assured that it was. I then asked "if this happens again is it covered." The response was we will have to see. Should have know better and should have sold the car. I have also found out that some of their engines are now having issue with burning oil. that they are well aware of. Corporate is making the dealerships change the oil, have the owner drive the vehicle for a 1000 miles. Then bring it back to the dealership for them to test and see if it is actually burning oil and them make a decision about any repairs. I can say that i will never purchase another Hyundai or Kia again. The reason for the Kia comment is they are affiliated with Hyundai and use the same engines. If you have one best of luck with it.

Recommendation: Don't purchase a car from them

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Hyundai Contacts

Hyundai phone numbers

8800 333 7167

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58%
Confidence score

Russia

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67%
Confidence score

South Korea

+1 (888) 216-2626

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Canada

+44 149 442 8600

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United Kingdom

+353 14 609 800

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Ireland

+61 288 736 000

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+64 95 732 050

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New Zealand

+43 161 040 7410

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Austria

+32 34 500 611

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Belgium

+45 76 322 000

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Denmark

+358 207 997 700

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Finland

+33 156 056 700

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France

+49 692 714 720

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Germany

+39 238 058 600

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Italy

+31 252 240 340

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Netherlands

+47 22 706 000

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Norway

+351 218 548 300

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Portugal

+34 902 246 902

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Spain

+46 850 605 006

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Sweden

+41 448 164 351

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Switzerland

+90 216 581 0012

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Turkey

+86 106 261 3899

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China

+852 34 288 288

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Hong Kong

+91 116 602 2000

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India

+62 217 293 338

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Indonesia

+81 362 343 550

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Japan

+60 377 338 337

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+63 28 136 788

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Philippines

+966 920 028 008

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+65 64 758 888

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Singapore

+27 113 720 800

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+886 277 185 670

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+66 20 891 888

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Thailand

+84 439 680 949

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Vietnam

+971 43 658 340

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UAE

+54 114 799 0500

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Argentina

+55 800 770 3355

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Brazil

+56 25 964 000

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Chile

+52 558 851 6800

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Mexico

+1 (800) 633-5151

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100%
Confidence score

Customer Service

More phone numbers

Hyundai emails

css@hmausa.com

100%
Confidence score: 100%

Support

accessibility@hmausa.com

100%
Confidence score: 100%

Accessibility Concerns

globalpr@hyundai.com

90%
Confidence score: 90%

sales

ipinfo@hyundai.com

87%
Confidence score: 87%

support

sjcar@hyundai.com

86%
Confidence score: 86%

More emails

Hyundai address

5040 NW 7th St, Suite 690, Miami, Florida, 33126, United States

Hyundai social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 12, 2026
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