Hydromate
Reviews and Complaints

So I recently decided to give these Hydromate bottles a try and boy, was I disappointed. I mean, I forked over my hard-earned cash for not just one, but two of these things, and let me tell you, it was a complete waste. These bottles are nothing more than glorified trash.

The sad part is, when I reached out to the company to express my dissatisfaction and request a replacement, they didn't even bother to respond. Can you believe that? Talk about poor customer service. It's like they don't care about their customers at all.

I was really hoping that these Hydromate bottles would live up to the hype, but unfortunately, they fell short in every way possible. The quality is subpar, the design is lackluster, and they just don't deliver on their promises. It's a shame, really.

Save yourself the trouble and don't waste your hard-earned dollars on these bottles. Trust me, there are much better options out there. Don't make the same mistake I did.

I got the bottle and it was broken so they sent me a new one for free, but like on the 3rd day I had the new one, it cracked all the way around. I suggest you not buyin' this water bottle.

So, I ordered this bottle and when it arrived, it was all broken and stuff. I was pretty bummed out, ya know? But hey, they were nice enough to send me a replacement without any extra charge. I was like, "Cool, problem solved!" But guess what? The new bottle didn't last long either. It cracked all the way around just after three days of use. Can you believe it?

Honestly, I wouldn't recommend buyin' this water bottle. It's just not worth the hassle, ya know? I mean, who wants a bottle that breaks so easily? Not me, that's for sure. So save yourself the trouble and look for somethin' else. Trust me, you'll thank me later.

Hydromate, man, they really got me fooled, you know? They make it seem like their stuff is made right here in the good ol' US of A, but guess what? It ain't! Can you believe that? And that's not even the worst part, my friend. Nope, not by a long shot.

See, I had this little run-in with Hydromate, and let me tell ya, they don't have your back. Not one bit. I tried to return some unused product, you know, just to get my money back. But guess what they said? They said, "Sorry, buddy, no returns for you!" Can you believe the nerve?

So, let me give you a piece of advice, my fellow shoppers. Stay far away from Hydromate. Don't even think about buying their stuff. Trust me, it's not worth the hassle. Save your hard-earned cash for something better, something that actually lives up to its promises.

In conclusion, my friends, I urge you to steer clear of Hydromate. Don't fall for their fancy marketing tricks. They may try to make you believe their product is top-notch, but let me tell ya, it's far from it. Spare yourself the disappointment and find a brand that actually stands behind their stuff. You'll thank me later.

I really should have known better than to purchase something without a return or exchange policy. Let me tell you, this water bottle from Hydromate is just not worth it. I ended up receiving a purple one-gallon bottle that had clearly been washed multiple times, but unfortunately, it couldn't be used at all. The smell coming from it was absolutely horrendous, like spoiled baby milk mixed with the stench of rotten eggs. It was truly disappointing and a waste of my hard-earned money.

I bought a bottle from Hydromate and paid for fast delivery. They said it would arrive in 2-4 days, but it's been a week and a half already. I got an email saying it should have been here yesterday, but when I checked the status today, it's still on its way. I emailed them twice to ask for a refund on the fast shipping, but no one has replied yet. It's really disappointing.

On the first day, I had this bottle from Hydromate, but sadly, I dropped it and the white cap got all broken. It was totally my fault, you know? So, I thought I'd reach out to their customer service to see if I could buy a replacement cap. But guess what? They don't even offer replacement parts! Can you believe that? I mean, come on, it's just a cap! The bottle itself is perfectly fine, you know? It's such a dumb policy, if you ask me.

Anyway, they did try to make it up to me by sending a 15% OFF code to buy another bottle. But honestly, I wasn't interested. I mean, seriously, why would I want to contribute to the waste problem we already have in this world? It just doesn't make sense to me. I'd rather find a solution that doesn't involve buying a whole new bottle, you know?

So yeah, that's my experience with Hydromate. The bottle itself is good, but their customer service and lack of replacement parts really disappointed me. It's a shame, really. I hope they reconsider their policies in the future.

I bought the big gallon-sized Hydromate and guess what? It didn't even last two months before it broke! Can you believe it? The darn thing cracked right around the mouth area. And get this, it happened just because I was holding it from the handle near the spout. I mean, come on! Shouldn't it be able to handle a little bit of weight?

So, I decided to reach out to their customer service, hoping they would understand my frustration. And you know what they offered me? A measly 15% discount on a new one. Seriously? That's the best they could do? They told me they couldn't replace it because it had been more than 30 days since I bought it. Talk about disappointing!

Now, let's talk about the quality of the plastic they used for this water bottle. It's just not strong enough, folks. I mean, if it can't handle the weight of the water in the biggest bottle they offer, then what's the point? It's such a shame, really. I had high hopes for this product, but it let me down big time.

Overall, I wouldn't recommend the Hydromate gallon size to anyone. It's just not worth the hassle and disappointment. Save your money and invest in something more reliable. Trust me, you'll thank me later.

I contacted Hydromate to share my concerns and seek assistance, but it appears that their customer service didn't even bother to read a SINGLE WORD of my message. Instead, they responded with a generic statement like "we're thrilled that you adore our product." This truly infuriated me because I absolutely DESPISE their product and all the issues associated with it, which I clearly mentioned in my email. This company is absolutely dreadful. I strongly advise you not to squander your hard-earned money on their product.

They don't follow their legal policy. I wanted to cancel my order before it was shipped and they didn't let me. And it clearly says in their policy, "If you want to cancel the order for a refund, you must contact us before the item is dispatched. Any cancellation requirements are not accepted once the item has been dispatched." It's not worth it, just save your time and money. Don't buy it.

So, I had this experience with Hydromate and let me tell you, they don't seem to care much about their own rules. I tried to cancel my order before it got sent out, just like their policy says, but they wouldn't let me. I mean, seriously? It's right there in black and white, "If you want to cancel the order for a refund, you must contact us before the item is dispatched. Any cancellation requirements are not accepted once the item has been dispatched." How hard is it to follow your own rules?

Let me give you a little background. I was all excited about getting this product from Hydromate. I thought it would be perfect for my needs. But then, something came up and I had to cancel my order. I mean, life happens, right? So, I went to their website and checked out their cancellation policy. It clearly stated that if I wanted a refund, I had to contact them before the item was shipped. Simple enough, or so I thought.

I immediately reached out to their customer service, explaining my situation and asking for a cancellation. But you know what they said? They said it was too late, that the item had already been dispatched. I was shocked! How could that be? I followed their policy to the letter, and yet they still wouldn't let me cancel. It's like they don't even care about their own rules.

Now, I'm left with a product I didn't even want anymore. And let me tell you, it's not worth it. Save your time and money, folks. Don't make the same mistake I did. Hydromate may have some interesting products, but their customer service and adherence to their own policies leave a lot to be desired. Trust me, you're better off looking elsewhere for your needs.

This here bottle, let me tell ya, it's as cheap as they come. You won't be breakin' the bank with this one, that's for sure. But lemme warn ya, them letters on the bottle, they start peelin' off quicker than you can say "hydromate." And don't even get me started on their customer service. They had the audacity to blame me for not followin' some care instructions that ain't even on their dang website. Can you believe that? I don't use no creams or hand sanitizers, but somehow those things manage to remove the letters. Ain't no mention of that nowhere. But hey, at least the jug comes with a handle!

Now, let's talk about their customer service. Rude ain't even the word for 'em. They flat out refused to do a single thing to help me out. So what did I do? I went ahead and filed a dispute with my bank. Ain't gonna let 'em get away with treatin' me like that.

And if that ain't enough, this company went ahead and deleted my reviews on their Facebook page. Can you believe the nerve? They even blocked me from commentin'! Talk about tryin' to silence a dissatisfied customer.

Overall, I gotta say, steer clear of this Hydromate business. They may have a fancy website and all, but their product and customer service ain't worth a dime. Save yourself the trouble and find yourself a better water bottle elsewhere. Trust me, you'll thank me later.