Hughesnetphone service and sales

When I signed up for internet and phone service I was told by two sales people that the price would be $59.95 for 3 months and then 79.94 after that.They both also said my contract would be for 1 year. I have no complaint whatsoever about the internet service but their .phone service totally sucks. Everyone tells us that they can not understand us and that our voices sound muffled. I have complained and was told that everything was fine on their end. I called on their tech support to have the phone service canceled and was told I would have to pay a $128.00 early termination fee because my contract was for 2 years. I made this call at 9:28 am on 4/4/2016. I have complained about the phone service several times. When customer support transfers me to tech support, recognition puts me on hold and I lose them. As far as resolution goes I just want my phoneservice canceled with no added fees.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.