Hughes review: this is so unbelievable

I purchased a service from them over a year ago. I was assured by the sales agent that the package we were getting "was more than enough for what you are going to be doing online" I clearly explained that we are amazon subscribers and download books regularly and my husband watches tv on his kindle. Again I was assured that the data package was "more than enough" liar! After 1 month, I cancelled the service. I paid my bill and thought I was done with these people! I forbid them from touching my bank account on a damn recorded line and they did it anyway! They then charged me for another month 3 days after I paid the bill and cancelled the service. Then they charged me the $400.00 3 days after that! I told them they were not permitted to touch my account ever. Who do they think they are that they can draw money from your account after you very very clearly told them you did not give permission for this. I even called the corp office and the woman there told me they would refund the $400.00 but it would take some time. I told her they had 24hours to return the money to my account. She documented in her system saying that I declined a refund... Are you kidding me. Why would I have wasted several hours on the phone to freaking decline the refund that I called them to get in the first place? I filed a complaint with the bank, and they contacted hughesnet and this bimbo sent over a "transcript" of her notes on my call and stated right in there that I declined the refund! Unbelievable! The 2nd monthly payment that they had drawn out prior to the $400.00 was determined to be fraud and they had to return the money to me. Low and behold one year later I get a collection letter from some company saying that hugesnet turned me in for the bill that they charged me for and was determined was fraud! So I get back on the phone with these stupid incompetent foreigners in some god for saken country who barley speak english and they tell me there is nothing they can do! Bull! I told them, they turned it into the collection agency, they better figure out how to get it out and they have until monday end of business because tuesday I am filing a complaint with the attorney generals office and calling a lawyer. I have had it with these crooks! I told them I didn't care if they had to have the president of the company get it out of collection and off my credit report but someone better figure out how to do it and do it now! Anyone interested in becoming part of a class action lawsuit against this company, please email me at [protected]@yahoo.com I am dead serious about this, someone has to do something and they just pissed off the wrong person!