HP review: laptop problems 49

I'm using mine right now. Had it since last may (2007) and its been nothing but problems. Plenty of display issues, the microphone has never worked, my wireless card no longer works, and starting ten minutes ago my speakers don't work anymore. It also freezes and almost all the time won't even turn on. I have done nothing wrong to it, I guess these things are just crappy.

I have a DV2000 as well.

It worked great until about a month after that warranty ran out. I have screen problems. Sometimes, when my screen goes into standby mode, it won't come back. I have to restart several times to get it to work.

And my wireless card only works intermittently.

The startup is slow, despite taking most of the programs out of the startup.

The bottom gets very hot after short use.

Customer service is terrible. It is outsourced to Indians. They were more focused on selling me an extended warranty than helping with my problems.

I'm never buying HP or Compaq again. I had some power cord issues with my old Dell, but at least everthing works.

We have had six HP dv series laptops come in our shop in the past month. Three of the six had problems booting. Seemed to be problems all across the entire dv series line of laptops.

Right now we just got one back that we thought was a motherboard replacement according to much research and troubleshooting and now we have to figure out what's going on.

If your going to buy an HP dv series, your best off saving your money, go get a few drinks at the local pub find a guy twice your size and get your ### kicked, it will be a much better experience.

I too have Dv2000 till my warrant period it as working good month after my warranty i had a display problem.i have taken HP laptop sevice center in Gurgoan, service man there without seeing the laptop he said board is gone we have to replace the mothe board.it will cost 14, 000Rs.after i change the board still the same problem.

Wrong thing i made by getting HP laptop.

Friends never ever go for Hp product in Laptops...

Hp is not a brand its a fack.

same, ive had mine fixed / reformatted about 4 times ina year. start up si soo damn slow, it hangs most of the time, and problem just keeps on repeatng over and over. sucks

I had a HP pavilion dv2000 series laptop that's I think the worst one I've ever used.All things stopped functioning when it's just out of warranty. It even did not boot up, and the customer service was bad as well.

I bought an HP DV 2000 series less than 2 years ago. Within the first I had to return the notebook for speakers and cd drive repairs. About six months later, the screen stop working. When I called customer servive, I was informed of a manufacture defect with the motherboard. I returned it for repair and the same problem with the motherboard occurred four months later. Their customer service is the worst. I will never buy anything HP again.They are just as bad as DELL. I have a GATEWAY laptop from 1999 and it is still working with no prblem. Take it from me DO NOT buy anything HP!

they are just the worst machines ever, i bought a dv 9781 and it was all troubles, all kind of, keyboard, touchpad, webcam, wireless, motherboard, screen, alllllll damn those machines are so bad, and so expensive... if i knew... i have never bougthed it, what im doing now? resigned to it and im never buying and HP machine ever!

I bought a HP dv2000, that too not from India, but from France and I have the same problems. The screen of my laptop got ###ed up...I don't see anything, but when I keep the screen against the light in the room I can see that its not completely switched off but its so dark that I barely see the page...and all this happened just after the waranty period. After some time the screen comes back to normal. Then I started having problem with my DVD drive also...it gets stuck up from time to time...and recently the hard disk crashed.
So with the three problems I went to a HP service center...and they said they won't repair them, they will just replace them and they gave me a estimate of 40, 000 Rs. What a ###...I came back, bought a second hand hard disk, replaced it myself and installed windows, so one of my issue was solved but the other 2 issues are still there...and now a days I am having a lot of problem with the screen...some times it doesn't come back even after hours...what a mess...a ###ed up product...
If any of you have any idea of how to repair it, I would apreciate your help...

Throw it out. It will save you a ton of hours in sleep and gray hairs. I wonder if the parts and resources to build our own laptops is available yet?

I have a HP Pavillon dv2000 with black screen is anyone can help me resolve this issue please?

I also have a DV2000 with the same startup issues and HP have wiped there hands of it saying that the DV2040 (aussie model) is not one of the model covered by there extened support warranty as this startup issue is a know problem. So if anyone know what the fix is i would be inetrested in knowing as curently i have just disabled all the powermangement so it doesn't shut down.

I have had two of the dv 2000 series laptop _BOTH_ of them displaying the same symptoms. The laptop boots up, I can hear the cd rom, I can hear the disk sound and the fan, I can see the lights but the freaking screen is blank, _BLLLLLLLAAAAAAAAAAAAANK_. And I was told the same thing when I called HP, in short what they meant to say was "Dude you are F@#$D". All the gibberish about the model number not being the one the they have quoted on their website. I googled this and I can see that I am not alone. I am never buying an HP again. EVER. They sure do know how to make a fool out of people. I have my 5 year old desktop that I recently upgraded working like a charm, and HPs so called best laptop cant even work for a year. WHAT A SHAME. And in these tough economical times, they politely advise you to get a repair for $%400. Well I agree with "Peter Gibbons" above on his last statement. I am so frustrated cause its not one but two laptops that I had brought together being useless and HP not agreeing that they have a problem.

GIST OF THE STORY: DO NOT BUY AN HP LAPTOP, LEST YOU WANT TO END UP LIKE ALL THE FOLKS HERE!

I have owned mine for over 2 years. It has always been trouble, so much so that I run it with minimal programs installed. It still heats up unbearably. My DVDs begin to run, and then because of the heat it causes problems and they stop working.
I had to get the motherboard replaced once (when it was in warranty), and since then it has worked. But I have to treat it like a gentle flower. I even turn on the AC and use a cooling pad for it!

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Hi there, I have the dv2224ea laptop and have already had my motherboard replaced. I also had heat issues when doing anything really but I found a very useful guide which took my processor down from 73 degrees under load to 55 - 58 under load: http://forum.notebookreview.com/showthread.php?t=235824

this guide tells you how to undervolt your CPU and when doing general tasks - with the exception of the GPU which is still pretty hot - every component stays under 50 degrees.

If you want to you can right click anywhere on the desktop and go into your nVidia powermizer settings and take the pointer to maximum power savings and that'll take at most ten degress of your GPU and also 10 FPS off of Call of Duty 4 in my case, making it completely unplayable, but if your not that bothered about playing games turn it right down.

with both of these suggestions your battery life should shoot up as well but my battery is dead so I can't really tell you how much your battery life increases.

and also clean the dust out of your laptop every 3-6 months, if you look around that forum link I gave you, they tell you how to clean out your laptop

anyway good luck with all your laptops!

oh sorry for double posting, but if your smart you'll put vista in the bin and get a nice clean version of xp on there, cuts down the work of all the components and also heat, and vista is rubbish and unless you have a good dual core or a quad core with loads of ram, vista will never be any good.

yall kinda suk no one said anythin about how to get it fixed and hp dont give a dam screw u all mwuhahahah lol

You can send it in for a free reapir. They will give you a hard time about it, but by god they messed up they must pay! A friend of mine's dv 2000's screen went blank and they replaced the motherboard (main issue to most of the graphics/screen/booting/slowness issues) and it worked until just recently, she is now filing the lemon law for a) a replacement or b) a new laptop.

I to have the dv 2000 with major screen problems and now its not working at all. HP told me that they extended the warranty for 1 year, which I was unaware of, and now I am 60 days out of warranty and was told "Tough Luck" pay for repairs or throw it away. What an answer. It appears that HP has been very much aware of this defect and chose not to inform their customers or issue a recall, this should be unacceptable to anyone with a defected HP product. I will continue to fight with them to fix the problems or replace my computer at NO COST. Any information about filing under the lemon law for replacement would be much appreciated. nequeenan01

TO WHOM IT MAY CONCERN

Please visit http://www.hplies.com

All your questions will be answered.

Thank you.

I am having the problem with my dv2000 too, screen goes black and then have to restart 2 times to get it to work (figure it's only a matter of time before it stops working completely.) Also my wireless goes undetected and doesn't even show it under network adapters in my control panel. I googled the problem and found out that HP is offering repairs for ironically the same problems that I have been experiencing. But of course after a call to the service center, my model # is included but unfortunatly my product number is not! So just 15 months later my laptop is on the verge of being unusable. I am so sad because other than the recent problems my laptop has been great. How sad they aren't correcting this obviously common problem with the product that they distributed.

On another note, has anyone paid the $99.00 for the extended warranty. I am willing to [ay the extra money if I need to but don't know if it will cover the repairs that may be necessary. It's unfortunate however that HP doesn't stand behind their products! Ironic that this occured 4 months out of the warranty.

Hello Kat27,

Please go to the site I posted. All you need to fight for your rights is there. If your laptop is faulty then HP should replace it with a good working model.

HI,
me to have hp pavilion dv2000 series..my fisrt problem is sounds are coming from hard disk while on booting..its not normal. when i met the hp guys they told they are not finding any probes...but still i have the same problem ...many times this fuking sound is coming...its makes me frustrated ...

2. thing about heat...its very heigh
3 .i replaced my cd drive and speaker tooo with in one year...

waiting for my hard disk to get fcuked my the os ...so that i will get new...warrenty is no finished...

so if u are going to take hp ...in my openion...don't buy a biting dog by giving money...

DO NOT EVVVVVVVVVVVVVVEEEEEEEEEEEERRRRRRRRRRRR BUY HP! THEY ARE TOTAL CCCCCCCCCRRRRRRRRAAAAAAPPPPPPPP! Mine stop turing off like a few months after the 1 year warranty ran out. I will NNNNNNNNNNEEEEEEEVVVVVVVVVVVVVVEEEEEEERRRRRRRRRRRR buy hp again!

Some of these DV machines have an extended warranty due to so many issues. Check it out here
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=1842189&lang=en&docname=c01300427#c01300427_dv20

Just tried to fix a friends HP dv2000 as shown on the top corner of the lcd and it too is veeerrryyy slow to boot, after 3 failed factory restore attempts the 4th one was a sucess, but still veerrry slow boot. found that it could be to a "motherboard issue" heres a link: http://answers.yahoo.com/question/index?qid=20090825224713AALoGCr ; plus her warrenty is expired. Too bad for my friend, personally I never liked HP.

My dv2000 laptop was bought in August of 2007 and all it has been doing the third time I started it was giving problems. It completely crashed in August 2008 of last year and was sent back for repair while it was still under warranty. I just received it in this year and the problem which was sent back for was addressed but yet again after my second start with it, all I noticed was a blank screen and a loud beeping sound that is annoying the hell out of me. The other issue that has been from before the repair and is still a bother is that the touch pad has a mind of its own………. It works sometimes. I tried telling the technicians about the problem and now they want for me to find another technician and pay for it to be fixed when the computer’s problem is just a fault of the manufacturer’s……… does not this situation cal for a refund or an exchange of the product?…………………. I will never buy HP again for as long as I live. Good by HP.

I had the hp pavilion dv2000 since april 2008, and this was my first laptop and it was a big mistake buying this crap. I had to repair it like 3 times now, first, there was no display, then i got it fixed but ony had like a week left before my battery ran out. Then after i got it back, it was all slow, it's so slow! it starts slow and i dont have anything on ym hard drive, no pictures, no music, nothin, and it's so slow! i hate it, then last time, the motherboard stopped working, and i got in a fight with hp and they actually replaced it, but im still having problems, at first i thought it was vista, but then i installed windows 7, and it worked a bit faster, but i keep having problems, it's still slow, and it over heats a lot!

I HATE HATE HATE HP! My stupid dv2000 bought around april 2007 started giving me display trouble within a month! Display would not come back after the laptop went on stand by and I'd have to turn it on several times before it did (miss half my freaking lecture before I could get it to turn on!). Then my wireless stopped working, webcam stopped working... qst was... which part of it remained working! I sent it in for repair and HP gave it back to me MONTHS later (i.e. a full semester of uni gone by)! Then it was okay for 3-4 months and the SAME PROBLEM STARTED AGAIN! My self restraint in not hurling that piece of crap out the window amazes me! I was so pissed and I didn't want to deal with HP again. I worked with it in that half-working mode for a bit while it burned anything it touched. Now it won't even turn on after trying to start it up several times. I'm so fed up. If I had money to throw around ... I'd officially campaign against HP.

Just came across this tread ... To be clear it is a manufacturing issue and something that HP did try to fix and did extend the warranty's for an extra year on these laptops... it does cover the entire dv *000 line the 2000, 6000, 9000. What has and is happening is the GPU from NVidia (video chip) gets too hot and the gooey thermal pad they used in manufacturing expands and contracts with heat and cold separating the GPU from the systemboard. The only thing keeping it attached any how is a BGA (Ball Grid array) wich is just a bunch of little solder balls that hold the chip to the systemboard..

With that said HP did try to reduce the heat on the GPU with a bios update that allows the fan to run at a higher speed by default and more often. Also they utilized a red hard silicone to create another physical bond to the systemboard... neither of these really helped much ..

There is still the option of either replacing the systemboard.. or .. have an outside service Re-Flow the gpu for you ...

or send it to me .. my full write up on this issue is at ... http://cegeekbook.blogspot.com/2009/11/dv6000-no-video-no-wireless-issue.html

oh and I forgot to mention that this is not just an HP/Compaq issue .. (the F730us series suffer from this too) ... but has been seen with Apple. (iBook GPU fiasco) and their new line as well with the Nvidia Gpu's and don't' go blaming NVidia ... It happens with the ATi video chips as well.. I have confirmed this whit more than just one laptop from different manufacturers.

never buy hp laptops it is the worst in this world. it had all the problems in all parts.

I just got off line with one of HP's trained monkeys, over the DV2000 known defect, no boot/video issue, I had to tell the dolt where to look on their site for the extended service information and he still denir=ed everything... NEVER buy HP Products, they do not have the balls to stand behind the garbage they make. They think that they can offer overpriced service inplace of the lawfully required warranty repairs. The idiot offered a "discounted" repair price of 289 dollars US (going repair rate is under 190 us by independent service providers), a whole 100 dollars less than their RETAIL rate. which is MORE than the damned thing cost new on clearance... They KNEW about the issue alright...
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&product=3308892&docname=c01087277#c01087277_identify They screwed me on one other Laptop, this one was my nieces or they would not have gotten a cent for it

I bought an HP DV 2000 series in 2007. I used it for 6 months only then the screen stop working. When I called customer servive, I was informed of a manufacture defect with the motherboard. I returned it for repair and the same problem with the screen few months later. I have a GATEWAY laptop from 2004 and it works well, do not buy HP it´s crap. Compre una HP DV 2000, la use por solo 6 meses y la pantalla no enciende, la mande a reparar pero fue inutil, porque meses despues tuve el mismo problema, se calienta muy rapido y el ventilador no es lo suficientemente grande para enfriarla, se le tiene que comprar un cooler aparte para que no se recaliente, es una Laptop malisima, no se la recomiendo a nadie.

I have a dv2ooo model the screen also blacked out had it replaced under warrenty now the screen has lines jumping up and down then it turns start up blue colour still with sound and opperating behind no screen is this the motherboard 800 nz dollars to repair

Purchased Hp Dv series Laptop and burnt Motherboard For once a year...

thats my the tragedy

jus F off Hp Lap

I am using the same (dv2000 series), for initial 1 year all are good but just 2 months down the line, Batery problem, few buttons in the keypad not working some times, screen resolution some time like damn old 486 monitor... lot of problem with out any resolution and this HP service center guys are busy with getting extended waranty for their customers.. What rubisshhhhhh... PLEASE NEVER GO FOR ANY HP PRODUCT, THEY ARE CHEATING LIKE ANY THING ... MY LAP IS JUST LIKE A WASTE BOX NOW..

i have the same problem. I push the power button and all that i get are blue led lights. I can hear the cd drive for a few moments then nothing. this is the worst product I have ever seen with no support. I bet you that HP is laughing all the way to the bank because I guess they dont have to make things right.

i will recommend not to buy HP because there laptops are not reliable just like you are changing your clothes its better to get MAC free viruses.

My computer turns on with the function light switched on, and there seems to be nothing i can do to turn it of.
in Order to write normally, i have to keep the function button pressed all the time.
What can i do?