hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about
I, ve had my chair fro 4 yrs. When I called for a replacement battery, I was told I have to pay 162.00 deductible, 129.00 for the battery, plus the service call. Where is the "no cost to the customer"? I, m on retirement, not the executive secretary to Donald Trump! Apparently Hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about. With them, it's all about the cash, not the customer!
stay away from these guys
I bought a Hoveround instead of a Jazzy because they spoke so much of their customer service. I have had my hoveround for a little over a year and the battery went dead. I have been trying to get someone from Hoveround to replace my battery for 5 days now, and no one has yet to come. Keep in mind that I cannot walk. I have had to have people come and bring...
Read full complaint and 11 commentsAbout Hoveround
Recent comments about Hoveround company
customer service
LabCorp
438 reviews
REE Medical
1 review
Patient Assist by New Choice Health
1 review
Kaiser Permanente
153 reviews
Freedom Care
7 reviews
Don't give up on Hoveround. They really do care. They just have some problems with quick results. But, it's worth it. Unlike other power chair companies, Hoveround is the best when it comes to being responsible for their customers.