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Hoveround
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2.3 7 Reviews 22 Complaints
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Hoveround Complaints 22

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4:37 pm EDT

Hoveround hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about

I, ve had my chair fro 4 yrs. When I called for a replacement battery, I was told I have to pay 162.00 deductible, 129.00 for the battery, plus the service call. Where is the "no cost to the customer"? I, m on retirement, not the executive secretary to Donald Trump! Apparently Hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about. With them, it's all about the cash, not the customer!

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Belinda Mt
US
Aug 26, 2011 8:26 pm EDT

Don't give up on Hoveround. They really do care. They just have some problems with quick results. But, it's worth it. Unlike other power chair companies, Hoveround is the best when it comes to being responsible for their customers.

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12:46 pm EST
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I bought a Hoveround instead of a Jazzy because they spoke so much of their customer service. I have had my hoveround for a little over a year and the battery went dead. I have been trying to get someone from Hoveround to replace my battery for 5 days now, and no one has yet to come. Keep in mind that I cannot walk. I have had to have people come and bring...

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About Hoveround

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Hoveround specializes in personal mobility solutions, offering a range of electric power wheelchairs and scooters. They provide customizable options to meet individual mobility needs, alongside accessories and support services, including vehicle lifts, ramps, and seating options. Hoveround also assists with insurance paperwork for eligible customers.
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Overview of Hoveround complaint handling

Hoveround reviews first appeared on Complaints Board on Dec 16, 2010. The latest review Mixed Experiences, Proceed with Caution was posted on Mar 30, 2024. The latest complaint customer service was resolved on Jan 17, 2014. Hoveround has an average consumer rating of 2 stars from 29 reviews. Hoveround has resolved 3 complaints.
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  1. Hoveround Contacts

  2. Hoveround phone numbers
    +1 (800) 542-7236
    +1 (800) 542-7236
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    Office
    +1 (800) 771-6565
    +1 (800) 771-6565
    Click up if you have successfully reached Hoveround by calling +1 (800) 771-6565 phone number 0 0 users reported that they have successfully reached Hoveround by calling +1 (800) 771-6565 phone number Click down if you have unsuccessfully reached Hoveround by calling +1 (800) 771-6565 phone number 0 0 users reported that they have UNsuccessfully reached Hoveround by calling +1 (800) 771-6565 phone number
    General Comments / Inquiries / Compliance
    +1 (800) 964-6837
    +1 (800) 964-6837
    Click up if you have successfully reached Hoveround by calling +1 (800) 964-6837 phone number 0 0 users reported that they have successfully reached Hoveround by calling +1 (800) 964-6837 phone number Click down if you have unsuccessfully reached Hoveround by calling +1 (800) 964-6837 phone number 0 0 users reported that they have UNsuccessfully reached Hoveround by calling +1 (800) 964-6837 phone number
    Service & Support
    More phone numbers
  3. Hoveround emails
  4. Hoveround address
    2151 Whitfield Industrial Way, Sarasota, Florida, 34243, United States
  5. Hoveround social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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