House of CB review: Urgent – payment made but no order confirmation received 1

Dear House of CB Team,

I am writing to follow up on an urgent matter regarding an order I placed recently through your website.

I have completed the payment of £174.99 GBP, including shipping fees, but unfortunately, I have not received any confirmation email or order number. This has made me concerned that there may have been a technical issue during checkout or that my email address was entered incorrectly.

Here are my details to help you verify the transaction and locate my order:

Location: Saudi Arabia – Eastern Province – Alhassa – Al Hufof – Al Taraf
Postal Code: 36287
Phone Number: +[protected]

Order items:
• 2 Dominique dresses (Sizes M and L)
• 1 Imani dress in blue (Size M)

I also have proof of payment showing that the amount has been successfully deducted from my account, and I am happy to provide it upon request.

I kindly ask for your assistance in locating my order and confirming its status as soon as possible. I have tried contacting you earlier with no response, and I would appreciate a prompt reply this time.

Thank you for your support and understanding.

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