Hosting Raja / OVI Hoisting review: Domain purchase - activation pending since 9days ( 1 comment)

Company: HostingRaja (Znet Technologies)
Subject: Domain firstorganic.in stuck in "Activation Pending" for 9+ days despite complete documentation — support unreachable by email and phone

I am a HostingRaja/Znet customer of over 15 years. I registered the domain firstorganic.in through HostingRaja and submitted all requested justification, purpose details, self-attested KYC (Aadhaar), and company/trademark documentation in full on the first request (Ticket: HR-FOZ-978-92341).

Despite this, the domain has remained in "Activation Pending" status for over 9 days. I was told the registry activation TAT is 7 days. That TAT has lapsed, as has a subsequent 2–3 day extension HostingRaja itself communicated. I have sent multiple written escalations to HostingRaja support asking for: (1) root cause of the delay, (2) verified status directly from the registry/NIXI, (3) a firm resolution date, and (4) confirmation that HostingRaja — not me — bears responsibility for any loss resulting from this delay, since all documentation was submitted completely and on time.

I have received only generic responses ("escalated, awaiting registry update") with no specifics and no resolution.

I also attempted to call HostingRaja's customer care line (080-6225 6101) multiple times to escalate directly. Each call disconnects abruptly without connecting to an agent, so phone support is effectively unreachable as well.

I am raising this complaint publicly because HostingRaja's support channels — email and phone — have both failed to produce a resolution or even a substantive update, despite my being a long-standing customer who has cooperated fully at every step. I am requesting immediate activation of firstorganic.in and a written explanation for this delay.

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