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Homechoice

www.homechoice.co.za

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Homechoice Complaints Page 17 of 17

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M
10:07 am EDT
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HomeChoice is still taking money out of my installments as bank charges. I di direct payment from my account to their account (no middle man) but each time they deduct R7.40. This is nonsense. Two weeks back, I spoke to one of their consultants (Oscar) and he said they will refund all the deductions and pay them back into my account. This has not been done...

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1:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Homechoice no one knows them - to refund my money

I signed up on line for appliance warranty coverage. After reading all bad reviews, I emailed and sent reg. Letter to cancel. The number listed on my bank acct. Says they have no records in my name. I have tried other sites, all with a similar name, and they also have not heard of me.

Read full review of Homechoice and 11 comments
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Jayjay Pienaar
US
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Feb 26, 2024 7:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ive been sending so many quires im so fat up

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Lizel Coetzer
US
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Sep 26, 2023 1:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought curtains on the 26th of August 2023 (cash transaction). On the 28th of August the package was handed to your courier. It is now the 19th of September 2023. No delivery as yet. I have phoned your offices more than 5 times. Emailed you serveral times. This is the worst service ever!

Order number: [protected]

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Sylvia yona
Potchefstroom, ZA
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Aug 12, 2023 10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MY order was delivered to the wrong person .so I made affidavits n photo copy n send it but no response

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Sipho Menzi
US
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May 15, 2023 10:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my wife has been requesting a paid up letter from home choice but they refusing to give her that letter , does homechoice have the froth department , or can anyone please help , her number is [protected]

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Hlumela Ciyana
US
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Apr 30, 2023 2:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

@13:55 Friday

Customer assistant is mandelwa/Mandewa.

This employee has no manners,she needs to go for customer service training.

All telephone calls are recorded, please play them, as I won't be typing whole incident.

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Stimbo Sophy Maganedisa
MarbleHall, ZA
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Mar 11, 2023 10:18 pm EST

I spoke to an agent today she promised to send me an email of my account statement but did not i am waiting impatiently.iam worried about the service

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Regency office
Pietermaritzburg, ZA
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Feb 19, 2023 7:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

my iron stopped working end of October 2022.

the courier picked it up on the 18 November 2022.

i have been calling on numerous occasions and my call always gets cut .

my cell number is [protected] ,i will be expecting a call from Home choice soon.

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Sindiswa Mabunda
US
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Jan 29, 2023 4:23 am EST

I just checked my credit report and there are inquiries from homechoice from the 10th & 26th of october & the 4th of november.Kindly remove them as I haven't attempted to buy anything in the last few months.They are ruininng my credit record.

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Londiwe Nzuza
US
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Dec 03, 2022 4:01 am EST

I have a problem accessing my account. I made a payment through ozow today 25/11/2022

But they say my account is closed

K
K
Khwanoh
Tugela Ferry, ZA
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Nov 29, 2022 9:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a baby bag on the 23rd of OCTOBER but I have not received till today

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