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3.8 47 Complaints
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The JT Store Complaints 47

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5:39 pm EDT
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The JT Store JTGeneration

Order number [protected] was placed on August 15, 2023. Confirmation said Free Shipping VIP (7~15 Days). My order amount was $73.99 As of today, September 7, 2023, I have not received my order. When I attempted to track my order number, my computer's security protection advised me that the jtgeneration site was unsafe. Have I been scammed? How can I resolve this with jtgeneration?

Desired outcome: I would like to receive the items I ordered or a full refund.

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11:47 am EDT
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The JT Store Did not receive order, I ordered it on 2/4/23

Shipping Information

Standard(7~15days)

Regina Hawkins

12927 LITTLE ELLIOTT DR, #4

Hagerstown, Maryland, 21742 United States

Payment Method

Pacypay -25.97 USD

Product Detail



JtGeneration-New Cross Compression Abs & Booty High Waisted Shaper

Style: Black/Large/BUY 1 ONLY

Price: $19.99

Qty: 1 $19.99

Order Summary

Product Amount 19.99 USD

Shipping Cost 5.98 USD

Tax 0.00 USD

Total Amount 25.97 USD

Desired outcome: I would like a refund people out here are trying to order items from their hard earn money and they choose you and you don't send them their order. It is not fair and very unprofessional. Please return my money. Thank you.

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1:22 am EDT
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The JT Store Aquagrand supc: sdl799720749 12ltrs 12 stage ro+uv+uf with tds controller

SMS received at Mob. No. [protected] on 31.05.2020 12:55am mentioning "Hello Anima, thank you for placing your ORDER - [protected]. We will share Order Tracking details within 48 hours with you".
But till 11.06.2020 no sms or no correspondence received about order status.
Payment Details :
Bank : State Bank of India
Ref : 10986228707316AIRXCMY3
Amount (Rs): 4657 ( prod value 4606 + del charge 51)
Product Site : Mobikwik Systems Pvt. Ltd.

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Is The JT Store Legit?

The JT Store earns a trustworthiness rating of 12%

Not worth the risk. Protect yourself and your money by staying away from The JT Store.

Our conclusion: ComplaintsBoard's detailed research into The JT Store's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with The JT Store to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Keep in mind that a recently registered thejtstore.com may not have a well-established reputation or a long history of activity. This could be a negative sign, especially if the website is asking for personal information or money.

The JT Store protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to The JT Store has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

If you are considering using the services of the website belonging to The JT Store, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.

We conducted a search on social media and found several negative reviews related to The JT Store. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Thejtstore.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Thejtstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several mixed reviews for The JT Store have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
  • Adult content may be available on thejtstore.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
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10:40 am EDT

The JT Store Padraig dz09 smart watch for men's (black, rose gold)

I ordered the above mentioned product previous year(29/9/2019).But unfortunately I still did not get the product.
This is the second complain written by me.
Kindly look into the matter and deliver the product to the mentioned address (10, Behari Lal Paul Street, Swapnil Residency, Flatno-H3, BlockA, Kolkata-700036).I would expect a kind response from your side.Please.If possible mail me.
Mail is given in the attached picture.

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Update by sanjoy031106@gmail.com
Jun 10, 2020 9:59 am EDT

Yes, it so unkind . The pack should be provided.

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4:00 am EDT

The JT Store Airtel dongle

I Ordered the airtel dongle nearly 20 days ago from https://www.stayathome.co.in/contact-us/ it is a fraud comapny and after that received no updates from them and when I tried to conatact them not answering to my mails and there number is also not reachable I want my refund they are not answering to anything

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9:00 am EST

The JT Store sewing machine and lehenga

Dear sir/madam,
Please provide me my product as I ordered. I am so bothered by this order. Else return our money back. Order details are enclosed below... I ordered these 2 products on 29th may and still haven't received the order yet. Though we have done payment in advance. We have been calling your customer care numberwhih is always switched off. Please call us at [protected] for the same asap.
Order number :7828045
Order number : 5820863
Receipt date 05/29/2019

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1:02 am EST
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The JT Store refund request

TheJTstore.com ticket money not refunded back, when asked at customer service phone no. 6262602921 he neglected my request and cut immediately, plz help me get the refund, it wasn't made clear to be a ticket as it wasn't mentioned anywhere, it is not possible to log into the site account also to avail the refund through the provided link as it asks for unrelated information

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Update by Saisri Anumathi
Nov 05, 2019 5:07 am EST

TheJTstore

PLEASE ATTACH THE PROOF DOCUMENT OF REFUND MONEY...
I am downloaded TheJTstore APP... but no amount is refunded in my account...
Ticket #136328]
New customer order ([protected]) - 10/03/2019

MY ticketTracking ID #: 136328 money not refunded back, when asked at customer service, he neglected my request and cut immediately, plz help me get the refund, it wasn't made clear to be a ticket as it wasn't mentioned anywhere

Update by Saisri Anumathi
Oct 25, 2019 5:04 am EDT

Ticket Status -- Refund Claiming is done on 04-10-2019..today dateis 25-10-2019, 20 days completed but still amount not claimed .no proper responce from your site & customer helpline persons.why are cheating the customers with this fake online shoping sitesss😡😡😡😡😡😡😡😡

Update by Saisri Anumathi
Nov 04, 2019 1:09 am EST

The JT Store — Refund request
order ([protected]) - 10/03/2019
TheJTstore.com ticket money not refunded back, when asked at customer service phone no. [protected] he neglected my request and cut immediately, plz help me get the refund, it wasn't made clear to be a ticket as it wasn't mentioned anywhere, it is not...

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2:00 pm EDT
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The JT Store I did not received my order till now a lot of time has been passed.

Dear Sir/Madam,
Please provide me my product as I ordered .I am so bothered by this order. Order details are enclosed with this complained in jpg format.

If I didn't not receive my product in the 1st half of the November then I will complained about it in the Consumer Court because I have no option after this.
I shall be always greatful to you if you send my product and I have already paid the amount for the product.
Please send my product as soon as possible.

Thanking you
Regards
Roos Singh
Mob. -[protected]
Room no.23,
Regional Outreach Bureau Chandigarh
Kendriya Sadan Sec-9A 160009

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Update by Roos Singh
Nov 01, 2019 2:19 am EDT

Thank you for your response.
But tried to call you on your contact no. But call is not forwarding to you.
I already downloaded your app also but this is not so good for Access.
I have waited for a long time for this.
Kindly I request to you please delivered my product as soon as possible.
I shall be grateful to you for your kindness.
Thanking you
Roos Singh

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6:57 am EDT
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The JT Store saree ordered yet not received order id#7820311

Ordered saree on may and yet not received from the by store why you cheating the people by simply sending mail about the order which I placed even not reflecting in the app but receiving mail saying that i have placed ordered nd continue the shopping..please proceed with the order which I placed otherwise will complaint about the store with consumer forum

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3:09 am EDT
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The JT Store order status

Order is placed on a date which has not happened
I have ordered this made payment months back
Stop faking customers, stop your business if you really don't want to make them trouble .have a proper system atleast .you have no issues till making the payment .the app is the worst one o have seen .nothing more to say.thankgod I lost only RS 100 .the fake promises shall make your business dull.do study from the other stores how they reached heights only because they treat their customers equal to god.please consider

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1:10 pm EDT

The JT Store padraig dz09 smartwatch not received

Placed a order for "PADRAIG DZ09 SMARTWATCH FOR MEN'S (BLACK, ROSE GOLD)" on 29/09/2019 order no [Order #[protected]] (09/29/2019)]. It has been assured that delivery would be done within seven to ten working days from the date of booking. But the product has not been delivered till date i.e. till 19/10/2019, already 20 days passed.
Look into the matter and resolved early. Details of amount paid against order is attached for your ready reference

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1:24 am EDT

The JT Store blue saree

I ordered 1 Saree or I payed money immediately by debit card but till now I have no information about my product and my product number is [protected] .
when I called them so after listening my problem they said Mam I'm not able to listen you there is some network problem and after that I called them again but they didn't receive or they put my number in black list

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5:56 am EDT
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The JT Store saree

On last Sunday, ordered 7 sarees, payment was made immediately from my bank account but received not even a single confirmation message till date it has been around more than 2 days ..Order no. Or I'd for the same is [protected]..you are requested to kindly look into the matter urgently..going that u will not compel me to knock the door s of consumers Court...

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10:29 am EDT
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The JT Store order

Dear sir this is to inform you that my order number 7831671 dated 3.6.2019 for Rs.1534/- order number 801612 dated 4.6.2019 for Rs.404/- order number 801613 dated 4.6.2019 for Rs.1006/- order number ODR00562170 dated 8.6.2019 for Rs.1905/- total order amounting to Rs.4850/- only three piece instead of three sets was received for order number ODR00562170 Photo of the three piece enclosed now your telling that my account is closed if it is closed it is your duty to reopen the account how long do you need to complete such a small ...

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2:41 pm EDT
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The JT Store there is no information about my order??!!

There is no information about my order... I m very disappointed about this site... there is no tracking options. I m trying to contact but all the numbers are switch off even i mailed to confirm my order but they don't even reply... I think this is fake site... I m trying to complaint but they don't even show my order list.. i m trying to complaint but o don't understand the procedure... Please anybody help me who know all this.. my account is not even open... what do i do?
I think i m wasted my money because there service is very bad... They only take money before confirming the order.. there is no cod available...& Even they don't have tracking options.. how can track my order... they give no. & Email I'd this is also fake.. how to get my refund back? Please tell me who know this... help please...
My order I'd is [protected].

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8:48 am EDT
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The JT Store product

My order #[protected]/10/2019) one month completed but no response many times I called to the numbers which are provided but no response and they used to cut the calls. I don't expect this type of cheating please refund money otherwise I take action . better to do any job instead of cheating people . Whenever I am keeping mail youare saying within one week. How many weeks you need to refund.It is not at all good be careful

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Preet T
US
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Mar 07, 2020 8:52 am EST

These guys are fake.
If product can't be delivered, you shouldn't show those.
May'19 order placed.
it's Mar'20 now.
No refund.

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Denish Changela
US
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Feb 02, 2020 2:46 am EST

My order no. was - [protected] & Samsun Smart gear watch — My Name is Denish Patel & i order it on -9/12/2019 & but now i want refund - my refund also approved from your site but still not reply back or not any positive call from your side do needful action my cell no is - [protected]

D
D
Denish Changela
US
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Jan 23, 2020 1:13 am EST

My order was - [protected] on date 9/12/2019 and i also refund for it but still not any reply back - now what to do

D
D
Denish Changela
US
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Jan 23, 2020 1:10 am EST

I given order to - The JT store - my order was - [protected] & Samsung smart watch on -[protected] bit after a long time it was not coming so i refund my money claim and refund mail also approve from your site but still not any reply from The JT store - now what to do

V
V
vnvsubbu
IN
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Nov 09, 2019 3:59 pm EST

I was booked and paid for Order #[protected]/22/2018). but till now no information about the order. Inform immediately.

S
S
Sowmiya P
US
Send a message
Nov 06, 2019 7:35 pm EST

Myself vinothini. I had ordered for an product on 10/10/2019. My order id is #[protected]. Still I had not received any order from your side. kindly tell me when you make the delivery. it is too bad. then I will go Legally. I will give to One week time .

A
A
Anand kumar agarwal
IN
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Nov 05, 2019 8:25 am EST
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Not delivery my order
My order number is 262159
Traking I'd is 42255

L
L
Lonar
IN
Send a message
Oct 28, 2019 10:25 pm EDT
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I had ordered for PTron Rhythm Bluetooth Smart Watch (Cam Support) SIM Card Pedometer Wrist Watch but tilldate no any update received regarding the above ORDER ID [protected] With JT's Affiliate .

Cancel my order and refund amount Rs.122/- to my account as early as possible.
Please do the needful at earliest

With regards
Mahananda Chavan

U
U
Utkarsh pandey
US
Send a message
Oct 27, 2019 12:46 am EDT

Please give my refund of order of 221 and 173 of order I'd [protected] and order I'd [protected] plz as early as possible

K
K
Khgjlpoiu
IN
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Oct 20, 2019 12:18 am EDT
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Inspite being of 10 days order is not received .. Order no [protected]..Order was done on 28-09-2019

The JT Store
The JT Store
Rajgarh, IN
Send a message
Oct 23, 2019 5:35 am EDT
Replying to comment of Khgjlpoiu

Dear,
Order number - 18833425
Sorry for the issue you have faced
According to your order status your order is locked,
Because you had ordered your products under sale offer.,
Under this offer we are deliver products if we receiving bulk request for that.
So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

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1:14 am EDT
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The JT Store order#3877966

Dear Sir

Good Morning

Order Cancellation #Order no.3877966

You are requested to cancel my order number 3877966 dated# [protected] and refund my money as per Bank details given below#

Bank Name# Allahabad Bank
Branch# Bahjoi
IFSC # ALLA0212725
SB a/c # [protected]
Amount# Rs. 807

Kindly confirm refund per email.

Thank you
Atul kumar varshney
Bahjoi
UP

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12:39 am EDT
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The JT Store no status of jt store order no. [protected]

I have ordered a saree from JT store and did my payment from debit card.
Now i cant trace my order after payment so let me know the update of delivery
I orderd without logging in so now if i m logging in into the account the order updates are not showing there
Please let me know how to trace my order id : [protected]
Resolved the issue as soon as possible or i have to take some legal action.

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Kahkeahan
IN
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Sep 11, 2019 2:43 am EDT
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Maine bhi 4th September ko order kiya but na koi order track hota hai aur na customer care me baat photo hai ye koi compAny nahi sirf paisa khana e ka tarika hai tabhi to cod nahi hai ye sirf logon ko bewakoof bana kar paisa khate hain

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6:40 am EDT

The JT Store Refund request

TheJTstore.com ticket money not refunded back, when asked at customer service phone no. 6262602921 he neglected my request and cut immediately, plz help me get the refund, it wasn't made clear to be a ticket as it wasn't mentioned anywhere, it is not possible to log into the site account also to avail the refund through the provided link as it asks for unrelated information

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9:55 pm EDT
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The JT Store jbl bluetooth headphones

Sir,
I have purchased jbl Bluetooth headphones from jt store my order no is [protected] on 12/8/19 and today on 25/8/19 i didnt received my order and i paid all amount of this product after read all review about ur fake company that people are waiting for their products for 2-3 months I'm gonna complaint about the JT store to consumer court and the syber cell I'm waiting for next 5 more days its my no [protected], and my mail I'd mr.[protected]@[protected]@ com after that I will raise complaint against the JT Store and try to ban in India . hope you will help me thanking you...

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V P Limbha
US
Send a message
Aug 28, 2019 2:22 am EDT

very bad

V
V
V P Limbha
US
Send a message
Aug 28, 2019 2:21 am EDT

if delivery is not effected even today then it will be construed to be a mistake from my side by trusting your website.

V
V
V P Limbha
US
Send a message
Aug 28, 2019 2:19 am EDT

very bad experience.

V
V
V P Limbha
US
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Aug 28, 2019 2:18 am EDT

Why no delivery is effected after 15 days even.

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Overview of The JT Store complaint handling

The JT Store reviews first appeared on Complaints Board on Jun 6, 2018. The latest review JTGeneration was posted on Sep 7, 2023. The latest complaint refund request was resolved on Nov 04, 2019. The JT Store has an average consumer rating of 4 stars from 47 reviews. The JT Store has resolved 32 complaints.
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  1. The JT Store Contacts

  2. The JT Store phone numbers
    +91 626 260 2919
    +91 626 260 2919
    Click up if you have successfully reached The JT Store by calling +91 626 260 2919 phone number 118 118 users reported that they have successfully reached The JT Store by calling +91 626 260 2919 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2919 phone number 59 59 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2919 phone number
    +91 626 260 2920
    +91 626 260 2920
    Click up if you have successfully reached The JT Store by calling +91 626 260 2920 phone number 61 61 users reported that they have successfully reached The JT Store by calling +91 626 260 2920 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2920 phone number 34 34 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2920 phone number
    +91 626 260 2921
    +91 626 260 2921
    Click up if you have successfully reached The JT Store by calling +91 626 260 2921 phone number 39 39 users reported that they have successfully reached The JT Store by calling +91 626 260 2921 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2921 phone number 26 26 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2921 phone number
    +91 626 260 2922
    +91 626 260 2922
    Click up if you have successfully reached The JT Store by calling +91 626 260 2922 phone number 30 30 users reported that they have successfully reached The JT Store by calling +91 626 260 2922 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2922 phone number 30 30 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2922 phone number
    +91 626 260 2923
    +91 626 260 2923
    Click up if you have successfully reached The JT Store by calling +91 626 260 2923 phone number 44 44 users reported that they have successfully reached The JT Store by calling +91 626 260 2923 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2923 phone number 42 42 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2923 phone number
    More phone numbers
  3. The JT Store emails
  4. The JT Store address
    Shop № 1, Jai Stambh, chowk Rajgarh, M.P, 465661, India
  5. The JT Store social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all The JT Store contacts
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