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Homechoice Complaints & Reviews

Homechoice / order problem

Za
zandisiwe on Dec 14, 2018

I am very disappointed about the home choice service. I did order something and i had to return it beginning of November. i personally to back the order myself i did not send it back via post office and i got the receipt that i returned the orders but they sent me a statement to tell me to...

Homechoice / complaining about a lady that called me

Th
Thyssen Pammela on Dec 5, 2018

Hi I had a call from the following no 013-492-1785 @ 12:04 on my no 0618855382. The lady was very rude and se does nt have customer service skills.I really don't understand why is she asking me to make a cash payment on the 27th as I have debit order arrangements with you guys. Can someone...

Homechoice / I ordered bedroom suite two months ago but to no avail

Rh
Rhulani on Dec 2, 2018

I have also made debit order but still nothing has happened so far. I need the order now I am going out for holidays with my family this month. I am always at work and I would like home choice to specify the day of delivery. House 1653 Mhingaville 0976. ID no. 8505165094087. Contact...

Homechoice / incorrect order, invoice number:18242954

Ir
Irate and Angry client on Nov 21, 2018

A lady consultant from Homechoice called (not sure about the date), she was advising me on the sale they had. I told her that I'm not interested but she was so convincing and told me that they are running a competition and that if buy anything on sale my name will be entered on the lucky...

Homechoice / order not delivered correctly

Zo
Zookie on Nov 21, 2018

Hi there In October I was called in by one of Home Choice agents advising of the bed special. It was a bank bed, double at the bottom and single on top. I then made a purchase of a bed and it was delivered on the 23 October. The bed was delivered with 2 single bed matrasses. I called Home Choice from...

Homechoice / duvet and a gown, slippers serial number 70442035

Li
Lizzy makhetha on Nov 21, 2018

Z.Layman Home choices 78 Main Road Wynberg Cape Town 7800 Homechoice (Complaints) On 30 November 2016, I received duvet and a gown, slippers serial number 70442035 which was the wrong order. Unfortunately, the item was incorrect. I did not order the above mention items I wanted the...

Homechoice / mattress

Po
Pokkel on Nov 13, 2018

I ordered a Sealy bed a few months ago however the matress was too high as i was pregnant at the time and asked for an exchange.the bed was replaced by a restonic however the matress was flat and spring making a noise.i again asked for an exchange and i received a different matress which...

Homechoice / annoying, bordering harassing calls

Ch
ChantelB on Nov 2, 2018

Good Day, For months now I am getting continuous calls which your consultants are calling "courtesy calls" on my account which is not in the arrears. Besides you wasting my time, your consultants do not care if one is busy or unable to talk as there are other people around. They...

Homechoice / order i've placed

Sa
Sankie on Oct 30, 2018

Good day, I've placed an order on the 17th of October and still haven't heared anything from you. I keep on calling and they tell me that the order is still pending but I'll get a call. I don't get the calls as promised, I have to follow up and get the same answer again. I called again...

Homechoice / telemarketing

Ka
Kajal R on Oct 26, 2018

Homechoice management, Please note that your agents are calling me over 5 times a day. I have explained to them that we are not allowed these calls at work. This is now becoming a problem for me at work. I even block the numbers and an hour later there is new number. I have been a customer...

Homechoice / appalling service

Si
Silindile Mbokazi on Oct 23, 2018

I've been trying to order from HC for over three months now. I'm getting calls and emails everyday telling me I have credit of R20789. Two days ago I ordered the Coca bedframe with side tables of which when I called on the 21st I was told I needed to send through my proof of residence as I...

Homechoice / service

Nt
Nthabiseng Lucia Mphasi on Oct 22, 2018

Home choice your consultants call us 4-5 times every day. It is really annoying. Yes I understand the promotion and staff yall doing but call every day by 4 consultants even after telling them I do not want to order anything. Why not call us once a month?. It is really annoying. I cant...

Homechoice / dvd and bedding

Er
Erika92 on Oct 15, 2018

Good day I ordered a J C 2.0h DVD Micro Hi Fi BT 20w. I received it late saterday afternoon on my invoice it says Gift Patriot 32gb flash drive that was not in my box. I ordered that specifically for a birthday present. My previous order I've ordered I haven't received my blankets with my...

Homechoice / customer service and harassment

Br
Brooke Smith3285 on Oct 11, 2018

Good Day, Please stop getting any homechoice member to call me. At least four different people at homechoice have called me everyday despite my protests to then not even have a chance to ask them to remove my contact detail and account and everything from your system FOREVER. Homechoice is now...

homechoice.co.za / refuse to close my account after I requested several times and paid it in full

Da
Daneillia Daly on Oct 10, 2018

home choice refuse to close my account after I requested several times and paid it in full. 7 September I paid the account in full and requested for the account to be closed and for a paid up letter they furnished me with the letter and I was satisfied to my surprise I received a statement...

Homechoice / service

An
Annatjie Els on Oct 8, 2018

Good day, My Account Number 285413650 I would hereby like to cancel my order as it was send out on 1 october to an address in East London and my address is in Hazyview. I have been trying to communicate numerous times last week by calling every day and even speaking to one of the...

Homechoice / incorrect bedding set received

Je
Jess45! on Oct 3, 2018

I placed an order on the 24th September 2018 for the Sierra Bedding Set which included a duvet inner, 2 x pillowcases and set of curtains. After placing order, I was notified that my order will be delivered within 5 to 10 working days. I was super excited. I received my order on the 28th...

Homechoice / service

Wa
Walbrugh on Sep 25, 2018

I am so annoyed with Homechoice, i made payment on the 31 July 2018 and to date have not received my parcel. Every time i call i am given a different story, i called today and after i asked to speak to someone in a more senior position, my call was cut. Can i just have me refund, i will...

Homechoice / carelessness of my phone

Sk
Skhumbuzo Skotch Sgwebela on Sep 12, 2018

Good day I mrs np sgwebela, id no:5808130294086 brought a phone for repairs at home-choice on the 20th of june. I have not even received any form of contact regarding the phone. I then took steps to inquire about my device. I contacted several phone-choice assistants, and none was willing to...

Homechoice / combo of kitchen staff

Ph
Phumeza Belinda on Aug 30, 2018

Hi My name is Phumeza Belinda Gqencu 8308030382088 Three months one of your consultant by the name of Boniswa Hlutyana called me on Sartuday morning around 10;33 she offered that you have a special combo of kitchen staff, i place my order with her... till today i am still wating for my...