Menu
SpreadShirt Customer Service Phone, Email, Contacts

SpreadShirt
reviews and complaints

SpreadShirt's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.spreadshirt.co.uk
www.spreadshirt.co.uk

Learn how the rating is calculated

1.5 21 Reviews 11 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SpreadShirt reviews 21

ComplaintsBoard
A
8:49 am EDT
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Hit or Miss: My Experience with Spreadshirt's Quality and Customer Service

I've been using Spreadshirt for a while now and I have to say, my recent experience was not the best. I received my order today and it was a complete mess. It seems like there's a 50/50 chance of getting your order right with this company. Sometimes they ship everything you ordered with no issues, but other times they mess up the graphics, colors, contrast, and sharpness. It's really hit or miss.

I would suggest taking a look at the photos before placing an order to see if it's worth the risk. The customer service is also not the best. It feels like they don't care about the customer and the representative is always right, even when they're wrong. If you try to speak with a supervisor, they play games and don't answer the phone or ignore your emails.

Overall, I wouldn't recommend Spreadshirt. It's just not worth the hassle and frustration. There are plenty of other companies out there that offer better quality and customer service.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
E
7:40 am EDT
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Clothing Review: Disappointing Quality and Thin Material

I recently bought some clothes from Spreadshirt, and I have to say, I'm not too impressed. I got two of their Premium Organic T-shirts and a Men's Hoodie, and while the prints on them look decent enough (I've only washed them a few times so far), the quality of the garments themselves is pretty poor.

For starters, the white T-shirt is so thin that you can see right through it - I'm talking nipples and chest hair on full display here. And the hoodie isn't much better - it's also very thin, so it doesn't hold its shape well and it's not very warm either. Honestly, I'm pretty disappointed with the whole thing. We don't need any more low-quality goods out there that won't even last as long as they're supposed to.

I suspect that after just 10 washes or so, these clothes will be completely misshapen, faded, and even thinner than they already are. It's a real shame, too, because I've ordered from Spreadshirt in the past and the quality was excellent. It seems like they're cutting corners now, though, and that's just not cool.

All in all, I don't think I'll be using Spreadshirt again anytime soon, and I'd advise others to steer clear as well. The quality just isn't up to par, and that's a real shame.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
C
6:31 am EDT
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Overpriced and Low Quality - Look Elsewhere for Custom T-Shirts

I gotta say, I ordered a couple of custom t-shirts from Spreadshirt and they arrived on time and fit just fine. They looked just like the pictures on the website, so I was pretty happy with that. But then, I found out that another company was selling the same artwork on a better quality shirt for way cheaper - like, 30% less!

I think Spreadshirt must be paying for some fancy Google search results or something, because they seem to think they can charge more for the same thing. But I ain't no fool - I ordered from the other company and their shirts arrived on time, fit fine, and looked just like the pictures too. But the quality was noticeably better. When I weighed both shirts on my digital postal scale, the other company's shirt was about 20% heavier.

I gave Spreadshirt a negative review after my purchase, because I think people should know that they can find the same thing for cheaper and better quality elsewhere. So if you're thinking about ordering from Spreadshirt, I'd recommend you look somewhere else first. Don't make the same mistake I did and end up annoyed that you didn't shop around more.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Fantastic Experience with Spreadshirt: Vibrant Design, Easy Process, and Durable Shirt!

Our experience with Spreadshirt was fantastic! My son was over the moon when he received his t-shirt with his very own drawing on it. The process was super easy and hassle-free. We were pleasantly surprised by how quickly our order arrived, which was great news for my son who couldn't wait to wear it. We've had the shirt for quite some time now, and it's still holding up well even after multiple washes. My son wears it all the time, and I'm happy to report that the colors of his design have remained vibrant and true to the original.

I do have to admit that we made a small mistake when selecting the color of the shirt. It appeared to be a shade of green on the website, but when it arrived, it had more of a blueish-green hue. It was entirely our fault, and we'll be more careful when choosing the color in the future.

I've followed the recommended washing instructions, which include washing the shirt inside out and avoiding high heat in the dryer. I'm pleased to say that the shirt still looks as good as new, and the design has not faded or cracked.

Overall, we had a great experience with Spreadshirt, and we'll definitely be ordering again in the future. The included photo shows just how well the shirt has held up after months of washing and drying. We highly recommend Spreadshirt to anyone looking for a fun and unique way to showcase their creativity.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Disappointing Experience with Spreadshirt: Late Delivery, Poor Quality, and No Customer Service

I gotta say, I'm pretty disappointed with my experience with Spreadshirt. I placed an order back in October, paid extra for premium shipping to make sure everything arrived on time, and what do I get? Three items, late, and not even close to the quality I was expecting. The lettering was all messed up and the t-shirt itself was rough and scratchy. Definitely not what I was hoping for.

So I start emailing the company, trying to get some kind of resolution, and what do I get? Nothing. No response, no help, no nothing. And by the time I finally hear back from them, it's too late. I don't need these items anymore, they were for Halloween and political rallies over the weekend. So now I'm out $200 and I have nothing to show for it.

I'm not gonna lie, I'm pretty ticked off. And to make matters worse, when I tried to get some kind of solution from Spreadshirt, they just kept patting themselves on the back and saying everything was resolved. But it wasn't! And when I pushed them on it, they suggested I refuse delivery. Like, what? I live in a rural town with no mail service, everything goes to a PO Box. How am I supposed to refuse delivery? But do they care? No, they don't.

Honestly, I don't think I'll be ordering from Spreadshirt again. This whole experience has been a huge disappointment. All I want is a return label and a full refund, but I'm not holding my breath.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Review: Shady Business Practices and Hidden Fees

I gotta tell ya, if you're lookin' to save some of your hard-earned cash, you might wanna steer clear of Spreadshirt. My wife and I ordered some tees from 'em back in December - I mean, who doesn't love a good graphic tee, right? But here we are, over a month later, and we ain't heard a peep from 'em about our order. Not even a "hey, sorry for the delay" or nothin'. And to top it all off, they had the nerve to send us a bill from Fedex for almost 25 bucks each! Supposedly that's for shipping, but we already paid for that when we ordered. What gives, Spreadshirt?

So we tried to cancel our orders, but they said it's too late 'cause it's been over 30 days. That just ain't right, man. I mean, I work hard for my money, and I expect to get what I paid for. This company is straight-up shady, if you ask me. They're takin' advantage of folks who don't know any better. I bet there's a whole bunch of people out there who got ripped off by Spreadshirt and don't even know it.

Honestly, if I could give 'em a zero rating, I would. They don't deserve your business, folks. Save yourself the headache and find a different place to get your tees. Spreadshirt? More like Spread-scam, am I right?

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Exceptional Customer Service and Quality Uniforms from Spreadshirt - A 5 Star Review!

Spreadshirt is the real deal! They have the best bulk department, and we are so grateful for their amazing service. We want to give a big shoutout to Mr. Justin Ramsey in Bulk Dept. for his exceptional customer service. Our team at Mr. Shawarma in Canada is extremely happy with our new uniform t-shirts. The quality is top-notch, and the designs created by Spreadshirt are eye-catching and creative. Our customers love them, and they are making a positive marketing impact for us.

We must admit, we were a bit of a pain with our order. We made over 10 revisions, but Mr. Justin Ramsey was patient with us every step of the way. He was always available to answer our questions and responded to us in a very timely manner. We have never experienced such great customer service in this industry before. Spreadshirt really goes above and beyond for their customers.

The prices are reasonable for the level of quality, flexibility, and service you receive from them. They created and delivered our uniforms to us in Canada on time. We are very happy customers and will be using Spreadshirt for all our uniform needs in the future.

Overall, we give Spreadshirt 5 stars +. Thank you, Spreadshirt, for being such an amazing company to work with. We highly recommend them to anyone looking for high-quality uniforms and exceptional customer service.

Sincerely,
Mr. Shawarma Team (Canada)

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Review: Poor Customer Service and Lack of Follow-Through

I was really excited to give Spreadshirt a 5-star rating until they started playing games with me. I don't usually write reviews, but I'm so angry that I just had to share my experience. I ordered two shirts before Father's Day, but they didn't arrive until the end of June. At first, I thought it was no big deal, but then I noticed that one of the shirts had no sleeves! I immediately contacted Spreadshirt, and they were very nice and prompt in their response. They asked me to send a picture of the wrong shirt, which I did. They agreed that it was a mistake and offered to send me the correct shirt while telling me to keep the incorrect one. I thought everything was going to be okay, but I was wrong.

A few days later, I received a notice from USPS telling me that there was something wrong with the address on the package, so they couldn't deliver it. I was confused because it was the same address that I had used before, and I had received the other shirts with no problem. I contacted Spreadshirt again, and they told me that once they received the package back, they would resend it to the correct address. I waited patiently for weeks, but I still didn't receive the shirt that I had paid for. I was so frustrated that I finally requested a refund today, but I'm sure I'll be waiting for that too.

Overall, I'm extremely disappointed with Spreadshirt's customer service. They were nice and prompt in their responses, but they didn't follow through with their promises. I don't think I'll ever purchase from them again, and I wouldn't recommend them to anyone else either. It's a shame because I really liked the designs on their website, but their lack of follow-through and poor customer service have left a bad taste in my mouth.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Review: Late Delivery, Poor Quality, and Fraudulent Charges

I'm really disappointed with my experience with Spreadshirt. I was so excited to receive my order, but unfortunately, it was lost in transit. I paid extra to expedite the order, but it was still a week later than the date I was supposed to receive it. When I contacted Spreadshirt, they said they would investigate the issue with the freight carrier, but I never heard back from them. So, I took matters into my own hands and worked with the freight carrier myself. I told Spreadshirt about this, and also that I should be refunded the extra money I paid since it was late, but I never received the refund.

When I finally received the order, I was really disappointed with the finished product. The lettering was cut off on the ends, which made it look really bad. I was surprised that no one at Spreadshirt checked the order before it was shipped out to me. This could have easily been prevented if they had a quality assurance process in place.

To make matters worse, shortly after I made my purchase with Spreadshirt, I had a fraudulent charge on my debit card. I rarely use my debit card for purchases, so I'm pretty sure it was related to my purchase with Spreadshirt. I had to go through the hassle of disputing the charge with my bank and getting a new card. It was a really frustrating experience.

Overall, I'm really disappointed with my experience with Spreadshirt. I won't be ordering from them again, and I would caution anyone else who is considering making a purchase from them. Make sure you check your statement for any suspicious charges, and be prepared for a potentially frustrating experience if something goes wrong with your order.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

SpreadShirt Spreadshirt's Poor Customer Service and Shipping Issues

Hey there,

I gotta say, I'm pretty bummed about my experience with Spreadshirt. I placed an order (#***) and tried to get the shipping address corrected before it shipped. I spoke with someone named Mahogany twice about this, but she didn't seem interested in helping me out. Instead, she just repeated the same details back to me without actually providing a solution.

Well, wouldn't you know it, the order ended up getting shipped to my house instead of the intended address. I reached out to customer service again, and once again, Mahogany answered. I explained the situation to her, but she just repeated the same shipping details back to me instead of actually helping me out. I told her that the order needed to go to a different address, but she just replied that "it arrived where it was supposed to." Not helpful at all.

I told her that if we couldn't fix the shipping address, I'd have to cancel the order. Her response? "You can do whatever you want." Not exactly the kind of customer service I was hoping for.

I called back and spoke to a guy named Matt, who was much more helpful. He actually tried to solve my shipping issue and even connected me with Mahogany's supervisor, Megan. Unfortunately, Megan never returned my call, and I still haven't received any further shipping details about my order.

Honestly, I'm pretty disappointed with Spreadshirt's attitude and service approach. I thought we were partners, but it seems like they don't really care about their customers. I've even filed a dispute with my credit card company because of this whole mess.

I'll be sharing my experience on Yelp, Google, and any other social media platforms I can find. Hopefully, Spreadshirt will take notice and start treating their customers better.

Read full review of SpreadShirt
Hide full review

SpreadShirt complaints 11

ComplaintsBoard
G
8:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Shipping Fail: No Tracking, No Delivery, No Refund

I bought a couple of onesies from Spreadshirt back in April to give as a gift. They told me that the items would arrive by May 5th, but I didn't know until after I placed the order that they were coming from the States and that there would be no tracking provided. I waited and waited, but the onesies never arrived. I finally received a customs Dec number, but I couldn't find it anywhere. I contacted Spreadshirt to ask what they could do to help me out. They told me that they could resend the items without a tracking number, or I could get a refund, or I could pay an extra $48 for International Express Freight. That would make the total cost for two onesies over $100! I was really disappointed with this company.

A week ago, I asked for a refund, but I still haven't received it. I'm really frustrated with the whole situation. I was hoping to give these onesies as a gift, but now I don't know what to do. I feel like Spreadshirt should have been more upfront about the shipping situation and provided better options for customers who don't want to pay extra for tracking. I'm not sure if I'll ever order from them again.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
A
8:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Disappointing Service from Spreadshirt: Late Delivery and Incorrect Postage

I was really excited to order a custom tee shirt from Spreadshirt for my grandson's graduation gift. However, I was disappointed when it arrived late. I decided to reach out to Spreadshirt to see what happened. They told me that it was shipped USPS Priority, just like I paid for, and that there was nothing they could do.

Feeling frustrated, I decided to check with the Post Office to see what was going on. To my surprise, I found out that the package was not shipped Priority for the $11.89 I paid, but instead was marked Priority for only $4.52. The Post Office informed me that the package was stuck somewhere because the postage was incorrect for the package.

I had given myself three weeks to get the tshirt here on time, but now it looks like it's going to be sent back to Spreadshirt because of their mistake. I am really disappointed with the service I received from Spreadshirt and I don't think I will be buying from them again. It's really frustrating when you pay for a service and it doesn't meet your expectations.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
W
7:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Review: Disappointing Experience with Shipping and Customer Service

I ordered a sweater from Spreadshirt as a Christmas gift for my cousin. I was excited to see the design I had chosen printed on the sweater. However, weeks went by and I heard nothing from the company. I was getting worried that the sweater wouldn't arrive in time for Christmas. Then, out of the blue, I got a call from UPS saying that they couldn't deliver the package until I paid them more money. I was confused and didn't know what to do. I didn't feel comfortable paying over the phone, so I decided to take my chances with the package being sent back to the company.

Days went by and I didn't hear anything from Spreadshirt. I was getting frustrated and decided to contact them to see what was going on. They told me that there was an issue with the shipping and that they were working on it. I was relieved to hear that they were taking care of the problem. However, the next thing I know, I get a letter in the mail giving me a website to go to pay the extra money that UPS was asking for. I was annoyed that I had to pay more money, but I wanted to get the sweater for my cousin, so I paid the extra fee.

In the end, I never got my product. I was devastated. I contacted Spreadshirt to see what had happened, and they told me that the package had been lost in transit. They offered me a partial refund, but it wasn't enough to cover the extra money I had paid to UPS. I was frustrated and angry. I had been scammed out of about $30 or $35 and a ton of my time. I felt like Spreadshirt had let me down and that they weren't worth the hassle.

Overall, my experience with Spreadshirt was not a good one. I was disappointed that I never received my product and that I had to deal with the extra fees from UPS. I would not recommend this company to anyone. If you're looking for a reliable and trustworthy company to order from, look elsewhere. Spreadshirt is not worth the hassle.

Read full review of SpreadShirt
Hide full review

Is SpreadShirt legit?

Our conclusion: After a detailed review, ComplaintsBoard finds SpreadShirt to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SpreadShirt is known for their high standards and safety. If you're thinking about dealing with SpreadShirt, it's wise to check how they handle complaints.

SpreadShirt earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for SpreadShirt. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

SpreadShirt has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of SpreadShirt's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Spreadshirt.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

SpreadShirt as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for SpreadShirt have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up SpreadShirt and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Spreadshirt.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While SpreadShirt has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website associated with SpreadShirt sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • SpreadShirt has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Review: Frustrating Customer Service and Hassle with Image Uploads

Spreadshirt is a website that allows you to design your own products, but it's not all sunshine and rainbows. When you have questions, it takes them days to reply, and when they finally do, they don't even answer the question you asked. It's frustrating, to say the least.

Uploading an image and placing it where you want is a hassle. It's not as easy as it should be. I paid for software to convert my images to vector so I could use them on Spreadshirt, but it didn't work. So I paid Spreadshirt employees to convert the image for me. The converted image only worked in one area, so they don't even know how to convert images for them to work in all areas on the t-shirt. It's a complete waste of time with them.

If you want to design your products uniquely, don't use Spreadshirt. It's just not worth it. If you just want to slap a logo on a t-shirt, you can use them, but good luck. Overall, I wouldn't recommend Spreadshirt. There are better options out there.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Mixed Experience with Spreadshirt: Good Quality but Poor Customer Service

Spreadshirt is a website where you can order custom clothing for your business or personal use. I recently ordered a bunch of sweatshirts for my company, but unfortunately, one of them came with no logos at all. I was disappointed to see that they only gave me a partial reimbursement for the sweatshirt. It's not fair that I have to pay for shipping and duties on a defective product. I mean, come on, it's not my fault that they couldn't be bothered to realize they sent me a blank sweater.

Their quality control is poor, and it's frustrating to deal with. It's like ordering food at a restaurant and getting mashed potatoes without the steak, and then being charged extra for a glass of water. It's just not right. I wish they would take responsibility for their mistakes and not make their customers pay for it.

Despite this issue, I have to say that the other sweatshirts I ordered were of good quality and looked great. The website is easy to use, and the customization options are endless. I was able to upload my company logo and choose the colors and styles that I wanted. The prices are reasonable, but you have to keep in mind that you'll be paying a lot for shipping and duties.

Overall, I would recommend Spreadshirt for custom clothing, but be aware of the shipping and duties fees and the possibility of poor quality control.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Spreadshirt.ca Misleading and Frustrating for Canadian Customers: A Review

I recently had an experience with Spreadshirt that left me feeling quite frustrated. While they claim to be a Canadian company, I quickly discovered that this is not entirely true. Although they do have a .ca version of their site, the items are not actually shipped from Canada. This was a bit misleading, and I wish I had known before placing my order.

To make matters worse, I was hit with some very hefty custom fees. For a $200 order, I was charged an additional $90. While they did mention the possibility of custom fees during checkout, it was easy to miss. I was not prepared for such a large additional cost, and it definitely put a damper on my experience.

If you're shipping to Canada, I would strongly advise against ordering from Spreadshirt. Many others have had similar experiences, and it's just not worth the hassle. In fact, I would go so far as to say that Spreadshirt should not sell to Canadians at all. Their spreadshirt.ca site is devious and misleading, and it should be shut down.

When I called customer service to try and resolve the issue, I was met with a less-than-helpful representative. She was borderline rude, and I didn't feel like my concerns were being taken seriously. Overall, my experience with Spreadshirt was not a positive one, and I would caution others against using their services.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Spreadshirt Shipping Experience: A Complete Letdown

I recently ordered a T-Shirt from Spreadshirt and opted for better shipping. Although the quality of the T-Shirt could have been better, it was exactly what I had ordered. However, I was extremely disappointed with the shipping experience. The shipping was so poor that it left me frustrated and disappointed.

Initially, I received a UPS tracker, but it turned out that it was actually being shipped through USPS or a joint collaboration. The real problem started when the package hit BJ. They used a third-party to transport it to my local USPS, and it took that third-party 3 or 4 days to transfer it to my local USPS. During this time, neither UPS nor USPS had any way to find out where the package was.

I had paid a good amount for shipping, and it was obvious that Spreadshirt was making a profit on shipping. This experience left me feeling like I had wasted my money. I wouldn't order from Spreadshirt again because of the horrible shipping experience.

In conclusion, while the quality of the T-Shirt was satisfactory, the shipping experience was a complete letdown. I would advise anyone considering ordering from Spreadshirt to think twice before doing so. The shipping experience is not worth the money, and it's better to look for other options.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Disappointing Experience with Spreadshirt: Sticker Order Takes Weeks and Ends in Refund

I recently bought a sticker from Spreadshirt and I gotta say, it was a pretty good deal. I found it for a dollar less than other online stores, so I decided to give it a shot. I only ordered one sticker, so I thought the transaction would be quick and easy. I paid $7.56 for it and got an email the next day saying it was shipped. I checked the tracking number and it didn't seem to have been picked up yet. I waited a few days and it was still the same status, so I decided to email them to see what was going on. They told me it was shipped and that it should arrive soon.

However, three weeks later, I still hadn't received it. They said it was shipped, but the tracking number still didn't show that it was even dropped off at the post office. I was getting pretty frustrated at this point. I mean, come on, it's just a sticker! Four weeks went by and I still didn't have it. Finally, they gave me a refund.

Honestly, I was pretty disappointed with the whole experience. I was really excited to get my sticker, but it turned out to be a complete waste of time. I don't think I'll be ordering from Spreadshirt again. It's a shame, because I really wanted to like them. But if they can't even get a simple transaction like this right, then I don't have much faith in their ability to handle more complicated orders.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Disappointed with Spreadshirt: Hidden Fees and Poor Customer Service

I gotta say, I'm pretty disappointed with my experience with Spreadshirt. I mean, I was excited to get my hands on some cool international merch, but boy did I get hit with a surprise bill. I mean, I ain't made of money, you know? So when I got a FedEx bill for $87, I was pretty ticked off.

Now, don't get me wrong, I knew that the international shipping fee was gonna be pretty steep. I mean, $39.99 is no joke. But I figured that was gonna be it, you know? I mean, why wouldn't it be? It said "international shipping" right there on the website. But nope, turns out I had to pay even more for duties and taxes a whole month later. And let me tell you, that was not a fun surprise.

So I called up Spreadshirt to see if they could help me out. But nope, they just told me that these fees were out of their control. I mean, come on, guys. Maybe you should mention this stuff before someone places an international order, you know? It's not like I'm made of money or anything.

And to make matters worse, the cost of my item was $200. So now I've paid $126 in shipping fees for a 4.6lbs parcel. I mean, that's just ridiculous. It feels like I got ripped off, you know? Like these guys are just trying to make a quick buck off of unsuspecting customers.

All in all, I wouldn't recommend Spreadshirt to anyone. I mean, sure, their merch might be cool, but is it really worth all the extra fees and hassle? I don't think so. Save yourself the trouble and find somewhere else to shop.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

SpreadShirt Mixed Experience with Spreadshirt: Delayed Order, No Delivery to My Country

So, I gotta say, I had a bit of a rough start with Spreadshirt. I ordered a hoodie from one of their stores back in January, and boy was that a mistake. I waited for weeks, thinking my hoodie was on its way, only to find out that the order had been cancelled and I hadn't even been notified. What a bummer!

After my dad and I contacted the store, we were told we had to make the order again and wait another two weeks for it to arrive. Ugh, talk about frustrating. The good news is that we weren't charged for the failed order, but the bad news is that I never actually got my hoodie. Boo!

But, being the persistent person that I am, I decided to give Spreadshirt another chance. I found a similar hoodie in another store and decided to give it a go. This time, the order arrived pretty quickly and my friend who lives in the US (since Spreadshirt doesn't deliver to Chile, where I live) said it looked great. I haven't actually seen it yet, but I'm hopeful that it'll be just what I wanted.

That being said, I do have to say that I'm not a huge fan of the fact that Spreadshirt doesn't deliver to my country. It's a bit of a hassle having to rely on my friend to receive my orders and then send them to me. But, I guess that's just the way it is for now.

All in all, I'd say that my experience with Spreadshirt has been a bit of a mixed bag. While I appreciate that they delivered my order quickly and that my friend said the hoodie looked good, I'm still a bit bummed that I never got my original order and that I can't have things delivered directly to me. But, hey, I guess that's just the way the cookie crumbles sometimes.

Read full review of SpreadShirt
Hide full review
ComplaintsBoard
A
4:32 am EDT

SpreadShirt Spam

Ordered two shirts and received only one. When I contacted SpreadShirt they promised to help and I really hope they will. I'm still waiting for my second shirt to arrive. The first one was ok, quality was not the best, but the whole thing was nice.
Once I subscribed they've started sending me emails. I'm getting their spam like every day and I have no idea how to stop that! I've tried to unsubscribe but it did not help and I'm still getting spam. I'm tired of this! And customer service is absolutely useless.

Read full review of SpreadShirt
Hide full review

About SpreadShirt

Spreadshirt is a popular online platform that offers a wide range of customizable products, including t-shirts, hoodies, hats, and bags. The platform allows customers to create their own designs or choose from a vast selection of pre-made designs, which can be printed on the products of their choice.

Spreadshirt has been in business since 2002 and has grown to become one of the largest print-on-demand companies in the world. The company has a global presence, with offices and production facilities in Europe and the United States. Spreadshirt has a strong reputation for quality and customer service, and has received numerous awards for its innovative approach to e-commerce.

One of the key features of Spreadshirt is its user-friendly design tool, which allows customers to easily create their own designs. The tool is intuitive and easy to use, even for those with no design experience. Customers can choose from a wide range of fonts, colors, and graphics to create a unique design that reflects their personality or brand.

Spreadshirt also offers a range of customization options, including the ability to add text, upload images, and choose from a variety of printing techniques. Customers can choose from screen printing, digital printing, or embroidery, depending on their preferences and the type of product they are ordering.

In addition to its customizable products, Spreadshirt also offers a range of pre-made designs that are created by independent artists and designers. These designs cover a wide range of themes and styles, from funny and quirky to stylish and sophisticated.

Overall, Spreadshirt is a reliable and innovative platform that offers a wide range of customizable products and designs. With its user-friendly design tool, high-quality printing techniques, and excellent customer service, Spreadshirt is a great choice for anyone looking to create their own unique products.

Overview of SpreadShirt complaint handling

SpreadShirt reviews first appeared on Complaints Board on Jul 29, 2016. The latest review Hit or Miss: My Experience with Spreadshirt's Quality and Customer Service was posted on Jun 19, 2023. SpreadShirt has an average consumer rating of 1 stars from 21 reviews. SpreadShirt has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.6
10115 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SpreadShirt contacts

  2. SpreadShirt phone numbers
    +44 203 137 2587
    +44 203 137 2587
    Click up if you have successfully reached SpreadShirt by calling +44 203 137 2587 phone number 0 0 users reported that they have successfully reached SpreadShirt by calling +44 203 137 2587 phone number Click down if you have UNsuccessfully reached SpreadShirt by calling +44 203 137 2587 phone number 0 0 users reported that they have UNsuccessfully reached SpreadShirt by calling +44 203 137 2587 phone number
    United Kingdom
  3. SpreadShirt emails
  4. SpreadShirt address
    Giesserstr. 27, Leipzig, 04229, Germany
  5. SpreadShirt social media
SpreadShirt Category
SpreadShirt is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.