The complaint has been investigated and
resolved to the customer's satisfactionResolved Holsted Jewelers — Scam charges
resolved to the customer's satisfaction
Holsted Jewelers has been in business since 1971 and has served hundreds of thousands of satisfied customers. We would only bill a credit card given to us by a customer with an order. Our marketing efforts ask for a credit card to be entered, and our copy states that when the order ships, the credit card entered will be billed. When the jewelry item is sent, the accompanying customer service card clearly gives the customer instructions to cancel out of the program with absolutely no further obligation. I am sorry that your experience was a bad one- it sounds as if somebody got a hold of your credit card number. If you have any future issues, Holsted's customer service number is [protected].
Carolyn Kraft, Sr. Vice President of Marketing, Holsted Jewelers
The complaint has been investigated and resolved to the customer's satisfaction.