Menu
For Business Write a review File a complaint
Hisense USA

Hisense USA review: TV

T
Author of the review
1:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hisense tvs are junk haven't had it 3yrs and picture tube went out my Phillips tv had 16 yrs and still going everyone be aware of there products
Now let's talk about there customer service have 4 numbers and still get computer generated voice and there websites want money to even give you answers popular tvs with no actual person to talk too why? Need actual people you make enough of your junky products to do so
EVERYONE BE AWARE OF THERE PRODUCTS

Claimed loss: $678

Desired outcome: $678

Confidential Information Hidden: This section contains confidential information visible to verified Hisense USA representatives only. If you are affiliated with Hisense USA, please claim your business to access these details.

View 0 more photos
Update by TonyaDRatliff
May 19, 2025 12:26 pm EDT

Haven't had my tv not even 3 yrs think it might be the picture tube my 42 inch tv by Phillips I've had 16 yrs with hisense can't talk to a live person just some bull crap computer generated person can't even get help on the site without someone asking for money the phone numbers you all have are useless and when you do get someone on the line can't help a freaking bit you all say quality products I say freaking junk

0 comments
Add a comment

More Hisense USA reviews & complaints

Hisense USA - I purchased a refrigerator on July 13, 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hisense USA - Purchased new television 02/19/20 warranty claim denied 6/18/20 I purchased a flagship Hisense television 2/19/20 from my local best buy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Hisense USA - 55" Hisense TV
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Hisense USA - Bought a new Hisense TV less than a year ago, it went out within less than a year and I can't get my issue resolved through the company Warranty
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Hisense USA - Have ordered 3 of their TV's via Amazon
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Hisense USA - On January 17th 2022, I bought a Hisense fridge from a local store
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hisense USA - On 06/12/22, my 65-inch Sharp LC-65Q7300U TV screen went black with only the logo flashing. 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Hisense USA Contacts

  2. Hisense USA phone numbers
    +1 (888) 935-8880
    +1 (888) 935-8880
    Click up if you have successfully reached Hisense USA by calling +1 (888) 935-8880 phone number 0 0 users reported that they have successfully reached Hisense USA by calling +1 (888) 935-8880 phone number Click down if you have unsuccessfully reached Hisense USA by calling +1 (888) 935-8880 phone number 0 0 users reported that they have UNsuccessfully reached Hisense USA by calling +1 (888) 935-8880 phone number
    +1 (678) 318-9060
    +1 (678) 318-9060
    Click up if you have successfully reached Hisense USA by calling +1 (678) 318-9060 phone number 0 0 users reported that they have successfully reached Hisense USA by calling +1 (678) 318-9060 phone number Click down if you have unsuccessfully reached Hisense USA by calling +1 (678) 318-9060 phone number 0 0 users reported that they have UNsuccessfully reached Hisense USA by calling +1 (678) 318-9060 phone number
    Vice President
  3. Hisense USA emails
  4. Hisense USA address
    7310 McGinnis Ferry Rd, Suwanee, Georgia, 30024-1281, United States
  5. Hisense USA social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 05, 2025
  7. View all Hisense USA contacts
Hisense USA Category
Hisense USA is ranked 36 among 125 companies in the Consumer Electronics category

Most discussed Hisense USA complaints

TV
1
(opinions to this review)