CB Consumer Electronics Hisense USA

Hisense USA review: TV

TonyaDRatliff of Winchester, US

May 19, 2025 1:49 pm EDT

Verified customer

Featured review

Hisense tvs are junk haven't had it 3yrs and picture tube went out my Phillips tv had 16 yrs and still going everyone be aware of there products
Now let's talk about there customer service have 4 numbers and still get computer generated voice and there websites want money to even give you answers popular tvs with no actual person to talk too why? Need actual people you make enough of your junky products to do so
EVERYONE BE AWARE OF THERE PRODUCTS

Claimed loss: $678

Desired outcome: $678

Confidential Information Hidden: This section contains confidential information visible to verified Hisense USA representatives only. If you are affiliated with Hisense USA, please claim your business to access these details.

View 0 more photos

Haven't had my tv not even 3 yrs think it might be the picture tube my 42 inch tv by Phillips I've had 16 yrs with hisense can't talk to a live person just some bull crap computer generated person can't even get help on the site without someone asking for money the phone numbers you all have are useless and when you do get someone on the line can't help a freaking bit you all say quality products I say freaking junk

0 comments

Add a comment

Hisense USA - Hisense refrigerator

Hisense USA - I purchased a refrigerator on July 13, 2020

Resolved

Hisense USA - Purchased new television 02/19/20 warranty claim denied 6/18/20 I purchased a flagship Hisense television 2/19/20 from my local best buy

Resolved

Replied

Hisense USA - 55" Hisense TV

Resolved

Replied

Hisense USA - Bought a new Hisense TV less than a year ago, it went out within less than a year and I can't get my issue resolved through the company Warranty

Resolved

Replied

Hisense USA - Have ordered 3 of their TV's via Amazon

Resolved

Replied

Hisense USA - On January 17th 2022, I bought a Hisense fridge from a local store

Resolved

Hisense USA - On 06/12/22, my 65-inch Sharp LC-65Q7300U TV screen went black with only the logo flashing. 4

Resolved

Replied

Hisense USA - I purchased my Hisense Refrigerator Model# HRT180N6ABD from Lowes on July 14, 2022, at that time i was told to wait 24 hours before use

Hisense USA - I purchased a Hisense TV 58 inches a little over a year ago

View all Hisense USA reviews and complaints

Hisense USA Contacts

Hisense USA phone numbers

+1 (888) 935-8880

Click up if you have successfully reached Hisense USA by calling +1 (888) 935-8880 phone number 0 0 users reported that they have successfully reached Hisense USA by calling +1 (888) 935-8880 phone number Click down if you have unsuccessfully reached Hisense USA by calling +1 (888) 935-8880 phone number 0 0 users reported that they have UNsuccessfully reached Hisense USA by calling +1 (888) 935-8880 phone number

+1 (678) 318-9060

Click up if you have successfully reached Hisense USA by calling +1 (678) 318-9060 phone number 0 0 users reported that they have successfully reached Hisense USA by calling +1 (678) 318-9060 phone number Click down if you have unsuccessfully reached Hisense USA by calling +1 (678) 318-9060 phone number 0 0 users reported that they have UNsuccessfully reached Hisense USA by calling +1 (678) 318-9060 phone number

Vice President

Hisense USA emails

customercare@hisense-usa.com

95%
Confidence score: 95%

Support

service@hisense-usa.com

93%
Confidence score: 93%

Support

Hisense USA address

7310 McGinnis Ferry Rd, Suwanee, Georgia, 30024-1281, United States

Hisense USA social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 16, 2025
View all Hisense USA contacts