HHGregg  -  living room furniture

i purchased a recliner living room set in sept 2016. also i was sold a warranty that stated that no matter what happens to the furniture they will fix it. i had an issue a few months after my purchase, they sent someone to fix it. the second time i had a problem, they wanted pictures which i sent. they sent me paint? paint/ for a sofa cushion? since then they do not respond . i submitted another series of pictures
june 28 2018. and was told they will get back to me. in the meantime synchrony bank that financed the purchase expects me to keep paying for defective furniture