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CB Food and Beverages HelloFresh
HelloFresh

HelloFresh review: Customer service

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8:11 pm EST
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I have been trying to reach a live person via chat. My wait time gets increased rather than decreased. I have sent an e-mail before and all I get is an automated response to call. If I call right now I’ll probably be waiting hours or get hung up on. There clearly is not enough agents working to accommodate the increased calls, chats, and e-mails. All I want to know is whether I will get my box on Monday as scheduled? I did not get my box this week and there is another winter storm going across the US this weekend.

Desired outcome: I just what to know if I will get my box that is scheduled to come to me in Florida on Monday.

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  1. HelloFresh Contacts

  2. HelloFresh phone numbers
    +1 (800) 733-2414
    Click up if you have successfully reached HelloFresh by calling +1 (800) 733-2414 phone number 45 45 users reported that they have successfully reached HelloFresh by calling +1 (800) 733-2414 phone number Click down if you have unsuccessfully reached HelloFresh by calling +1 (800) 733-2414 phone number 108 108 users reported that they have UNsuccessfully reached HelloFresh by calling +1 (800) 733-2414 phone number
    +49 17 4723 5961
    Click up if you have successfully reached HelloFresh by calling +49 17 4723 5961 phone number 12 12 users reported that they have successfully reached HelloFresh by calling +49 17 4723 5961 phone number Click down if you have unsuccessfully reached HelloFresh by calling +49 17 4723 5961 phone number 21 21 users reported that they have UNsuccessfully reached HelloFresh by calling +49 17 4723 5961 phone number
    Director Public Relations Communications
    +1 (518) 538-8608
    Click up if you have successfully reached HelloFresh by calling +1 (518) 538-8608 phone number 0 0 users reported that they have successfully reached HelloFresh by calling +1 (518) 538-8608 phone number Click down if you have unsuccessfully reached HelloFresh by calling +1 (518) 538-8608 phone number 67 67 users reported that they have UNsuccessfully reached HelloFresh by calling +1 (518) 538-8608 phone number
    Head Of Communications
    +1 (973) 210-4915
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  3. HelloFresh emails
  4. HelloFresh address
    40 W 25th Street, 7th Floor, New York, New York, 10010-2721, United States
  5. HelloFresh social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 02, 2026
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HelloFresh Category
HelloFresh is ranked 4 among 50 companies in the Food and Beverages category
#02 Breyers Breyers #03 Hungryroot Hungryroot #04 HelloFresh HelloFresh #05 Smoothie King Smoothie King #06 Blue Apron Blue Apron

Most discussed complaints

They didn't deliver food and took larger sum than needed
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