HealthCare.gov
Reviews and Complaints

They picked a plan that I didnt pick and enrolled me in it. I called to get it changed and they have to assign it to a case worker. In the meantime I'm going without insurance. One of the supervisors said it will take 30-45 days. I said cancel the damn plan and let me enroll in the one i picked. Another example why the government should not be involved in healthcare. It is a cluster F$ck. The people who work there are DEI hires and another DEI failure. Doge needs to elimnate ObamaCare. Healthcare wasnt perfect but it was good before Obammanuts installed ACA or UCA since most of it is unaffordable. Healthcare.gov is a joke.

Nisha Clark (sp?) provided the most incredible customer service I’ve ever received in my life. This is on a December 15, 2024 (deadline day for Jan 1, 2025 enrollment) call regarding health insurance coverage, after my husband had been laid off.

Miss Clark is outstanding with her unrivaled calm kind professionalism, knowledge, patience, problem solving skills, pleasant demeanor, software skills, intelligence, resourcefulness, clarity, cadence, etiquette, and elocution! This, during a potentially anxiety provoking discussion, with a government agency.

This is the call (and likely many others of Ms. Clarks’ others), to use for training purposes!

I do not know her nor have ever worked with her before. I will, if possible, ask for her in the future.

I called the number given on the commercials for the Healthcare.gov monthly health insurance on November 13, 2023. I spoke to a man who filled out my application over the phone. He chose thee insurance AmBetter. He told me I would receive my benefits packet in 10-14 days. Then we hung up. I received an email saying that my application was submitted and I needed to pick a plan. I thought that was weird because I already picked a plan over the phone with the representative. It prompted me to log into my account so I did. When I logged in, I saw that it showed that no application had been submitted for me. So I called back several times and the customer service representatives all said they could see my account and recently submitted application but I wouldn't be able to access it until it updates overnight. I know that is a lie. Also, they tried to verify my information and did so even though the information on the account is different then what I told them. I thought that was very poor security as a government beneficial entity. I asked them to cancel the application because of the hassle of trying to access my own application. I told them I wanted confirmation of the cancellation emailed to me and they said they couldn't do that. There was no way for me to view the application that was just submitted. But the representatives could see it. I thought that was strange and not a secure way to conduct business with someone's sensative personal information. The next morning, I have accessed my profile and account and there is still no application showing that it was submitted the day before. I want to know where this application is and I want confirmation it was cancelled. I have someone obsessed and stalking me right now and they are trying to steal my identity. So I don't take situations like this very lightly. I need to know that my information is secured and I need access to the application submitted on November 13, 2023, in my account on healthcare.gov. Thank you.

Today I had to give a call in to obtain information on my 1095-A. I was not able to hear her name clearly, but I think it was Shantera Teason. She was fantastic in helping me get the information I needed and even reviewed it with me to make sure I had taken it down correctly. She was patient and repeated things multiple times for me. Due to the way the sound transmitted over the phone (not on her end, but mine), I was not able to hear everything clearly. She should be given recognition for her efforts and customer service. Thank you so much, Ms. Teason. I hope you receive many blessings and accolades for your assistance.

I recently had to use HealthCare.gov to find a new insurance policy after my husband lost his job. We were eligible for special enrollment, so I spent over two hours filling out the application. It took me two days to decide which policy to choose, and when I finally went to select one, the site was down for maintenance. I tried again the next day and was able to upload my documents and call the insurance company to pay.

However, after all that, I found out that the policy only covered me, not my family. I called to inquire about this and was met with an unhelpful and unfriendly representative who told me that something had happened with the website update. I was frustrated and asked them to fix it, but they said it had already been processed and couldn't be changed. The representative eventually hung up on me, which only added to my frustration.

I lost count of how many phone calls I made trying to get this issue resolved, but eventually, they set up separate policies for the rest of my family. However, they couldn't explain why it was that way, and I was left with a policy for myself that I couldn't afford to extend to my family.

This mistake has the potential to cost me a lot of money, and I'm worried that it will affect my ability to get on my husband's plan at work. It's been a complete nightmare, and I regret not just taking the fine instead of dealing with this mess.

The worst part is that they could see where I had entered all my family's information, but it wasn't included in the policy. I can't get my money back on the other policy, and now I'm stuck with it and can't afford insurance for my family.

I can't stress enough how frustrating and difficult this process was. If you're in between coverage, I would recommend just taking the fine instead of dealing with HealthCare.gov. It's not worth the hassle and potential financial burden.

I gotta be real with y'all, I've been on HealthCare.gov for two years now and it's been a bit of a rollercoaster ride. When I signed up for this year, 2016, I got a letter saying I needed to send in some extra documents to prove I didn't have any other health coverage. But they didn't say what documents or who to talk to or anything like that. I called them up more than five times and nobody ever called me back. Finally, I got through to somebody who said I didn't need to send anything in and everything was good to go. But then a month later, I got another letter saying the same thing. And then two months after that, I got a third letter saying I needed to contact the dhhr and get a verification letter sent in. When I told them I had already called before, they said there was no record of it. And to top it all off, they hit me with a $30 increase that I'm still trying to figure out.

Now, I'm not the kind of person who shirks responsibility. If I messed up, I'll own up to it. But in this case, I don't feel like I did anything wrong. I just got really poor service and not enough information. The professionalism was seriously lacking and I wish I had more options as a self-employed person. If you're reading this and you want good service, good healthcare coverage, and affordable rates, I suggest you do your research and look at all your options.

This organization is just unbelievable, I mean, it can't get any worse than this. I received a letter from my dental insurance provider back in October of 2017 telling me that my insurance would automatically continue into 2018 without having to do anything except pay my premium. So, I thought everything was all good and dandy, right? Wrong! In December, I went on to the Marketplace website to change my medical insurance. After securing a medical plan, the website asked if I needed any additional dental or vision insurance. I DID NOT because my dental plan was already in place for 2018. So, I checked "NO". Well, apparently by answering "NO" it gives them the right to go and cancel the dental insurance you have in place... with no knowledge that they were going to do so. Nor did I give them any permission to cancel my insurance. I didn't know my dental insurance had been canceled until I received a refund check from my dental insurance provider in January. Can you believe that? I mean, what kind of organization does that to their customers?

When I called the Marketplace to get this fixed, they would do nothing. I just kept getting the scripted answer of "You are out of the enrollment window. Unless you have a life changing event you cannot make any changes until the next open enrollment in the fall". But wait, YOU cancelled my insurance. I talked to 3 people (2 supervisors) and kept getting the same answer. Finally, the last supervisor told me I was as far up the chain as I could go. Her bosses were not accessible to the public. I would just have to go without dental insurance for the year because of their screw up. Can you believe that? I mean, what kind of organization does that to their customers? It's just not right.

Overall, I would not recommend this organization to anyone. They can screw up everyone's insurance and then not have to correct any of their mistakes. It's just not fair to the customers who rely on them for their insurance needs. So, if you're thinking about using this organization for your insurance needs, I would think twice before doing so.

Yo, so I gotta tell ya about my experience with HealthCare.gov. I've been using their service for a few years now, and let me tell ya, it's been a real pain in the butt. Every year, I end up having to pay hundreds more for "income overages." Like, if I make just a little bit more than I reported, they hit me with an extra $400-700 at the end of the year. It's ridiculous.

But this year, I was in for a real shock. I was doing my 2019 tax return with a preparer, and up until the point where the program calculates how much extra I owe (or not, which has never happened), I was due a sweet $2,400 refund. But then, the premium tax credit calculation was done, and I lost that $2,400 AND owed the IRS another $700. Holy crap.

And get this, I was already paying $500 a month in premiums for this high deductible health plan that I got through the marketplace. I mean, maybe my math is off, but let me break it down for ya. It cost me $6,000 in premiums + $2,400 in a refund that got negated + $700 extra that the IRS hadn't grabbed yet = $9,100. That's almost $760 PER MONTH for a single person, high deductible health plan. Like, seriously, for that kind of money, I could have gotten a much better private plan outside the marketplace. Heck, I could have just taken the risk and insured myself!

So now I'm left wondering who to blame for this royal screwing I just got. Do I go after the IRS? Healthcare.gov? The insurance carrier? I'm pretty sure they'll all just tell me to go pound sand. And now I'm stuck with a choice: pay $3,100 or risk getting fined, having my property seized, or even going to jail for not paying. It's a real mess.

So let me give you some advice: DO NOT use HealthCare.gov. Whatever they tell you about what you'll pay when you enroll and what you'll end up paying at tax time is a bunch of bull. Save yourself the headache and find a better option.

So, I had a bit of a situation with Healthcare.gov. I found out in October that I couldn't get my employer medical coverage anymore, so I filled out the application on the website to see what my options were. After filling out the whole thing, I was told that I wasn't eligible because I still had coverage. The application had asked if I had coverage until December 31, and I said yes, but my coverage actually ended that day.

I called up customer service to try to sort it out, but the person I talked to treated me like a kid. He kept telling me that I didn't know what I was doing and that I had answered the questions wrong. I explained the problem four times, but he just kept insisting that I was mistaken. Finally, after 30 minutes of arguing, he apologized and said that the application was actually programmed wrong. Apparently, it wasn't asking the right questions about when my current coverage ended and when I was requesting new coverage. He said that nobody would qualify for coverage the way it was programmed.

I was pretty frustrated by this point, but he did some work on his end and I eventually got a new notice saying that I did qualify for insurance plans in 2022 and that I should qualify for a government discount. But even with that, the plans I was seeing started at $1300 a month and didn't cover much of anything. Plus, there were no providers within an hour of my home. It's pretty disappointing to see that this is supposed to be "good coverage" for all Americans.

Honestly, if I weren't a citizen, I'd probably be able to get better care for free. It's frustrating to see how difficult it can be to get the medical treatment and coverage that we all need. But I guess that's just the way things are sometimes.

I moved from Oregon to Michigan in May and needed to get new insurance. I worked with an agent who was really helpful and started an online application for me. But then the application wasn't submitted and I couldn't reach him for weeks no matter how hard I tried. It was time to enroll so I went into the website to select my plan based on what we'd discussed. Only I accidentally picked "Detroit Metro" and I do not live in Detroit Metro. After figuring out the issue when there were no doctors in my area, I went in and opened a new application for the correct plan. I should have changed the previous one but only found that out later. I got the correct plan a month later. But the old applications are still in there. Now, when I log into the website I can only see the application for the Detroit Metro plan. And, I keep receiving mail about the application the agent submitted, saying I "can't enroll at this time". I get two letters every month. However, THERE IS NO WAY TO ACCESS THE APPLICATION THAT IS TIED TO THE PLAN I AM ACTUALLY ENROLLED IN. I called the service line and they were absolutely no help at all, completely condescending and only giving me an option to Remove the old application and screw up my tax forms. I did it anyway since they could offer me no alternative to access my correct application, and it didn't even go through. They said wait 24 hours and check back. For a website service an entire country and be this terrible is a travesty. This is not an assault on Obamacare, I am for it. But whoever build this website was in way over their head and has no experience with information architecture. Our tax dollars shouldn't pay for this crap, and for all the agents required to help users navigate what should be a simple process. I never thought my insurance experience would be the tipping point to pull the trigger and get married but I guess that's what this has come to. So frustrated.

I live in Missouri and I recently had an experience with HealthCare.gov that I want to share. Missouri expanded Medicaid in August 2021, and I found out that if you have zero income in any given month, you are automatically eligible for Medicaid during that month. So, I applied through the HealthCare.gov website in mid-September and stated that I had zero monthly income. However, the website incorrectly told me that I didn't qualify for Medicaid and that I had to purchase a plan through the marketplace if I wanted health insurance. The cheapest plan I could find was $350, which was a lot of money for me.

A month later, almost two months after Missouri's new Medicaid rules went into effect, HealthCare.gov notified me that I was actually eligible for Medicaid backdated to September 1st because of the new law that was passed in August. I was frustrated because I had already spent $350 on a plan that I didn't need.

I called HealthCare.gov and explained the situation. After ten phone calls and countless hours wasted talking to them on the phone, I finally found someone who understood the problem and agreed that I had been given incorrect information. They escalated the issue to their parent agency, the Center for Medicaid Services.

A week later, I received a letter from the agency telling me that they wouldn't refund the money and refused to explain their logic. I tried calling and emailing them multiple times, but they ignored my messages. It was frustrating because I felt like I was being ignored and mistreated.

To make matters worse, a few days later, HealthCare.gov sent me an email telling me to enroll in coverage for the upcoming new year and that "4 out of 5 people find a plan through the marketplace for an average of $10 a month." This was a total lie and a scam, and it made me even more frustrated with the whole situation.

In the end, I learned that HealthCare.gov's programmers had been slow to update the website to reflect the new Missouri Medicaid rules, which was the source of the problem. I also learned that the agency responsible for Medicaid was not very helpful or responsive. Overall, I would advise caution when trying to get health insurance through HealthCare.gov. It seems like the website is run by a bunch of low IQ government stooges with zero accountability who are largely out to steal your money.

So, I recently moved from Oregon to Ohio and had to file a new application for coverage in my new state. Let me tell you, the experience was not great. First off, I was promised that my new application would be visible on my profile, but it wasn't. When I called in to ask about it, the agent told me that the wrong application ID was given to me by the original agent who helped me. Talk about frustrating!

But it gets worse. When I tried to search for the correct application ID, the website locked me out of that feature for searching "too many times." Seriously? And to top it all off, the pending application for my new state's coverage remained invisible to me in my profile. I was at my wit's end.

So, I asked to speak to a supervisor, and let me tell you, Gage Olsen was not helpful at all. He suggested that I create a new healthcare.gov profile for the state in which I now reside, but even after doing that, my new application for the new state coverage was still invisible to me. Gage promised me that from what he could see, my application was moving forward and I would have coverage by September 1st, but he wouldn't even mail me a copy of my application. I had to request for my case to be escalated to a separate team, and they told me they would call me back within 5-7 DAYS. Are you kidding me?

The worst part is that the supervisor refused to give me the escalation team's contact information or his own contact information. He also informed me that he couldn't give me a confirmation number for the case escalation because that number wouldn't be generated for several DAYS. This process is simply unacceptable. Dealing with someone's health insurance is not something to take lightly, and the customer service currently available is not up to the standard of care that should be given.

When I moved from Oregon to Ohio, I didn't have any other bank, credit card, utility, cell phone, or other type of account have this level of technical error. It's ridiculous that healthcare.gov can't get their act together. When someone makes a profile with healthcare.gov, it should be transferrable state-to-state. When someone calls in and does an application by phone for new state coverage, the pending application should be visible so that the person can log in, view it, and upload a PDF that proves that the former state is about to cancel coverage. And when someone needs assistance because the above is NOT WORKING, there should be real-time solutions, instead of red tape.

So, I had to call Healthcare.gov on July 5th to cancel my policy because my new job provided health care from the day I started. I was paying just under $500 a month for my coverage through Healthcare.gov/BCBS. I wanted to cancel immediately after I was positive that I was covered by my new job to save money. The representative informed me that he would put in the termination request, but it would take a few weeks to "process". July 22nd would be the actual day of termination. It's "policy" I was told. I'm thinking that in this day and age we are all using computers. Everything with the exception of maybe unclogging a toilet is done on a computer. I don't understand how processing this is more than just a mouse click away. Maybe communicate with the main office is only done using smoke signals or carrier pigeons or something? I don't know.

Anyway, I asked him what would happen as far as financial responsibility goes for the next 2 weeks that it was going to take to "process" my request. I mean, it's not my fault that it was going to take that long, right? Rightfully July 5th should be the "effective" date since that's when I called. I shouldn't have to pay anything after that considering I wasn't going to need the coverage. I would even go as far as to provide proof of my new insurance if I was asked for it. I must have been asking too many questions and pressing the issue a little too far because the representative had enough. He transferred me to a manager.

The manager gets on. The word "policy" is bounced off of me a few more times before he assures me that there was nothing that could be done. In the end, I was going to have to pay for that time between the day I called to cancel (July 5th), and the actual day "processing" would be completed and my coverage would be terminated (July 22nd). The total it will cost me for that time? Roughly $250.

I've got news for you. If that health coverage is going to be kept active until July 22nd with me paying for it, then we're both going to be paying. I already made an appointment to have a chat with my neurologist. Then I'm going to make an appointment with my primary for a full physical. I'm talking the whole package. Blood work and everything.

Thank you Healthcare Marketplace! Because of your "policy" I've been gifted 2 weeks to get all of this stuff done on your dime! I mean, I understand that there are policies in place for a reason, but it just seems like common sense that if someone calls to cancel their policy, it should be effective immediately. It's not like I was asking for a refund or anything. I just wanted to cancel my policy since I had new coverage. It's frustrating that I have to pay for something that I'm not even going to use. But hey, at least I can get some medical stuff done on their dime, right?

I recently had an experience with HealthCare.gov that left me feeling frustrated and dissatisfied. I had previously signed up for the program while living in Florida, but had since moved to Minnesota. When I called to reset my password, the receptionist who answered the phone was not particularly friendly and seemed to be in a rush. She asked me some patronizing questions and did not seem to be listening to my responses.

Despite the fact that I had successfully obtained health coverage through HealthCare.gov in the past, the receptionist was convinced that I was mistaken. She did not bother to ask basic questions that might have helped her understand my situation better. It was clear that she had not been properly trained to handle these types of calls.

To make matters worse, the HealthCare.gov website is incredibly inconvenient to use. When we tried to update my account information, we discovered that some of my login credentials were linked to my mother's details rather than my own. We tried to change this, but were unable to do so because the website was bound to all the wrong information. We were unable to change my address, phone number, or even my security questions.

Overall, I was extremely dissatisfied with my experience with HealthCare.gov. The website is difficult to use and the staff are not properly trained to handle customer inquiries. I would not recommend this program to anyone looking for affordable health insurance.

Did not get the check that was sent to me I believe it was robbed by employees twoyears ago today united healthcare insurance company provider did show up at my address with worry I think it's going to be a situation where it was planned 1300florida Ave NW Washington DC apt 103 the money wAs stolen from the insurance claim I was not paid and new it was coming would like to sue out of court and be moved for safety

I called healthcare.gov to cancel my Dental policy, and they canceled my Health policy! Now I have to wait 30 days for a case worker to contact me re: having it reinstated. In the meantime, I have already paid Blue Cross for the month. I can't even get a refund from Blue Cross. And I am without health coverage.

Here's the extra crazy part: Apparently my Health policy includes dental for my children. I DON'T HAVE ANY CHILDREN.

So when I called healthcare.gov to cancel my Dental policy (meaning the separate one that's for me and that I actually knew I had) healthcare.gov somehow thought that I meant I wanted to cancel this sort of weirdly embedded dental bit in my Health policy that I didn't know existed for kids I don't have - so they canceled all of my Health coverage.

I belonged on an account serviced by Blue Cross/Blue Shield of WY. I was on an account with my wife. The insurance has paid for services rendered and prescriptions this year. We started this policy after retiring and have paid ALL copays and deductibles along with premiums. My wife changed OUR address since we moved. At this time I was put on a separate policy my self, then CANCELLED! MY WIFE HAS BEEN ON THE PHONE WITH A DIFFERENT PERSON EACH TIME SHE CALLS AND HAS TO GO THROUGH THE WHOLE SCINERIO EACH TIME. Three weeks ago after contacting BCBS of WY, she was told that they had to receive the paperwork from healthcare.gov and it should be about 11 days. As of today, after contacting hc.gov and talking to a different person once again, I still do not have insurance. Healthcare.gov can not even answer why I was cancelled! Someone had to push the button to cancel me and does not seem to be held accountable. I have doctors appointments and medications that must be refilled. It was not my decision to cancel, it was theirs by mistake or otherwise. They still can not get me coverage even though my wife has submitted bills that were paid by BCBS of WY. I need help!

Submitted application 11/2020, they overwrote application adding $40k to income 12/17/2020. Called 01/2021 to figure out what happened. Each call they claimed I edutted my application which I said no. Then they told me it was a felony to lie about this and they could pull the phone records. I said please do.

I was put into an ARC investigation and they found out that I said everything to a T because I type all my conversations and they commited a felony. Resolution?!?! For me to redo my application. To this day only our toddler has insurance which is okay. According to Medicaid he also makes over $2, 000 a month, provided by Healthcare.

I called in today 8/11 to disenroll my daughter Amelia Pinés from the plan effective 9-1-2019 bc she is now eligible for Florida KidCare starting 9-1-2019. I asked the First Lady doing the application to go over the sob to go over my copays in which she hung up the phone on me. I called back and the representative told me that she disenrolled her today! I did not request her to be disenrolled today but on 9-1-2019. Now my daughter has no insurance which is a huge problem. The manager Shannon Miller had no sympathy to my situation and did not even care her rep hung up on me and disenrolled her for today instead of 9-1-2019. I would appreciate for her plan to be reinstated ASAP and disenrolled effective 9-1-2019 like I requested in the first place for Amelia Pinés dob 3/7/2017, ss# [protected].
Please contact me at [protected].
Thank you,
Amy Ashmore

I called in on August 11 2019, to inform them my daughter was eligible for Florida KidCare and wanted to disenroll her from bcbs of Florida the select plan effective Sept 1 2019. The representative said ok we have many questions to go through but that's fine. Once we got to the end I asked her to go over the copays for me and she hung up on me after a 45 minute phone call. I called back, spoke to another representative who told me that my daughter, Amelia Pinés was disenrolled effected today. I never told the rep to disenroll her today. I told her Sept 1 2019. Please pull the tape and review the call of that and also when I asked her to go over my copays and she hung up on me! This is not acceptable. I would like my daughters bcbs select plan reinstated for August, disenrolled effective sept 1 2019 like I requested please.

I enrolled in Christus health plan through Healthcare.gov for our family.
My Name: Bhavana Palreddy Member Id ([protected])
SPouse: Paranjithreddy Patlannagari Member Id ([protected])
Son: Venkat Arush Reddy Patlannagari Member Id ([protected])

Basically, After I enrolled in 2019 Health Insurance. I made 2 changes.

1)I updated the primary subscriber to my name Bhavana Palreddy instead of my husband name Paranjithreddy Patlannagari .this change (I did this change very long back 2 months ago. But Christus people are saying that they didn't receive this information. But healthcare.gov confirmed they sent over the information). Here I don't understand why the Christus people didn't receive the information yet.
2)I removed my husband Paranjithreddy Patlannagari Member Id ([protected]) from my insurance plan on Feb 20.

On healthcare.gov, Bhavana Palreddy Member Id ([protected]), Venkat Arush Reddy Patlannagari Member Id ([protected]) has active insurance. For confirmation please see the attachments. Eligibility Notice & confirmation screenshot from healthcare.gov which was showing my name and my son's name.

1)I am trying to talk to healthcare.gov and Christus customer care from Feb 20 to resolve this issue. But still, the problem is not resolved yet.

2)Healthcare.gov people confirmed that they sent over the information with changes and Christus should receive in 2 weeks which is March 6. It is already passed the date. but still Christus did not receive the information and I don't know who can help me with this problem.

3)Almost I was calling every day to Christus and Healthcare to fix my problem. Only one thing I heard from both of them HEalthcare.gov said they have sent over information with the changes on Feb 20 itself Christus should receive in 2 weeks. Christus is saying they didn't receive information.

4)Christus has escalated this issue twice so far to their higher department to see the eligibility but there is no use. Christus said they submitted one more request. and told me to call you again next week to see whether you they received update or not.

I am not all satisfied with Healthcare.gov and Christus service and your customer's service representatives negligible answers. Ever in my life, I won't take health plan through healthcare.gov. I did a very big mistake can someone please help me who can resolve this issue and It is not my problem.It is completely your system system/process problem. For this whom I need to contact.

5)Healthcare.gov is saying this month I am only due for 616.07 and that you can see in the confirmation attachment and in last months bill also I owe a refund of around $100+. So this time Unnecessarily, I don't want to pay the extra bill again which is $999.And Christus confirmed over the phone until the issue is resolved I can resume this months insurance payment and it won't terminate my insurance.

Can someone give some hope on this at least I and my son need to have active insurance? And this is a technical problem someone should be in the middle to handle this kind of problems. Both parties are simply saying that that is not their problem.

Christus is saying that until they receive any kind of information from Helathcare.gov they cannot do on this to fix my issue.

Please help me to fix this problem. I don't know whaom I can contact on this. That is the reason I am emailing you and hoping for some solution.

Christus and HEalthcare.gov should sort out this problem and you guys have rules that you cannot talk to the third person on the call and how this problem can be fixed and I can't keep on calling you forever for this. At least you guys should have some channel to fix this kind of issues between you both of them.

I have never asked for information or want this healthcare marketplace calling me. I have blocked over 200 numbers and even called Sprint to block all incoming calls from New Jersey area code. I am being harassed amd do not appreciate that i have have asked numerous times to not be called and I am still being called, this is absolutely ridiculous. I have included my call block list that shows all the numbers that have called me from this company. I should not be afraid to answer my phone in fear of being harassed by this company. I want this to stop! I will be contacting my lawyer as well, this is just out of hand.

I have submitted the denial letter from medicaid and they keep sending me letters saying they need documents. There is nothing else to send. Then they say I will have an extra two weeks. I dont need more time to send the same thing again. You cant speak to a caseworker to find out the problem. They say someone will call you in a couple of days. Of course I always miss the call. It should have been taken care of weeks ago. I think they stall so they can deny you.

I have told them not to call me anymore. I keep getting repeated phone calls from them all day and all night. This is harassment. They keep calling from different numbers and when you tell them to quit calling they hangup mid sentence. After this experience i don't want anything to do with this and will seek health insurance elsewhere. If it continues i will contact the state and file harassment charges.