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HDFC Bank Customer Service Phone, Email, Contacts

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1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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HDFC Bank reviews & complaints 689

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10:14 am EST

HDFC Bank hdfc fastag

Hi.
I am a customer of hdfc bank.
I ordered hdfc fastag on 14th dec online and paid 500 Rs from my Savings account. Customer and Wallet I'd were created but fastag was never delivered to me even after 2 weeks.
No response from hdfc fastag customer care even after several calls.
Is it the way to treat your customers?
Fastag application Reference no HFR01102123.

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1:41 am EDT

HDFC Bank inaccuracy in credit card, dues collections

To,

The Manager
HDFC Bank Card Division
B.L.B Road, Thiruvanmiyur
Channai-600041

Subject: Inaccuracy in Credit Card dues collections

Sir,

With due respect i want to state that i have purchased credit card (No. [protected])Rs. 60000/- dated 17-09-2016. I have deposited full liability which was used by me with interest, Finance charges and late fees etc. more than 30 times. But your letter is showing large amount of liability Rs. 31525/- in statement dated 12-10-2019. Your statement above noted clearly indicates finance charges is Rs. 13218.19/- + late fee Rs. 14800/- total Rs. 28018.19/-. The remaining balance is Rs. 3506.81/- for that you are eligible to collect the amount. Because, you have broken all rules and regulation of R.B.I., why it so that you collecting financial charge+Late fee charges. It is clearly, guidelines of R.B.I. that you can collect financial charges as well as late fee charges once time not till the life of the customer.
Please re-consider my request sympathetically and collect actual amount which is clearly is shown excluding the finance charges and late fee . otherwise i have to knock other door i.e. R.B.I. as well as court also.
Thanks a lot
Your sincerely
Mahendra Kumar
Guru Kashi University, Talwandi Sabo
Bathinda, Punjab
Credit Card No: [protected]

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10:47 pm EDT

HDFC Bank money transfer

My family send me money from india to canada through HDFC Bank. Employe of bank filled wrong account number so i did not get my money.scotia bank send money back because they cant match account number because this was wrong.after one month my family get money Which is 12000 less than original amount.i really have to suffer alot due to negligance of bank staff.

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5:10 am EDT

HDFC Bank charges

Respected sir,

I am Noor my complaint is regarding the following, DEBIT CARD ANNUAL FEE-Feb-2019 260219-MIR1906031335671, I would like to know why I got this charges and how many times because as per my information I am using an old card which I got in opening kit and that was free of charge. Please help me to understand this.
Kindly do the needfull.

Thanking you,
Noor

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HDFCBank
HDFCBank
, US
Oct 15, 2019 12:18 pm EDT

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete details along with the details of the charges. Please mention reference number TT15101900006 along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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12:52 pm EDT

HDFC Bank request for noc

Dear Sir,

My name is Priya Singh holding credit card 4893 77XX XXXX 6004 have made the complete ourstaing credit balance payment on 5th Oct2019. However today, since I had to submit the NOC due to personal reasons to my organization, I have been informed that HDFC has put my records as defaulter.

May you please help me out and further investigate on the matter and let me know whether why the bank is not providing me with the NOC letter for my clear transaction payment. Although I have called HDFC credit billing department several times as well as send them emails but I got no response from them.
I am getting really mentally upset as thia. ia really urgent requirement from my organization for the NOC letter from the bank. I would earnestly request you if you could help me out to avail NOC from HDFC bank.

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HDFC Bank_Cares
, IN
Oct 16, 2019 1:49 pm EDT

Dear Customer,

We request you to refer to the below link and write to us on the queries to enable us to assist you. http://tiny.cc/117mez

-Nadia
HDFC Bank Customer Assistance

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12:08 pm EDT

HDFC Bank net banking

Hi,
I am HDFC Bank savings account holder, currently I'm in USA. When I try to login to Netbanking, event hough I entered valid credentials, it says invalid login so I tried to reset IPIN by choosing "OTP sent to mobile and email". Now I could get the OTP sent to my phone but not on my email. Looks like the emails sent from this particular email id "alerts@hdfcbank.net" are not received. I could receive all other emails from HDFC on the same email id . Due to this I'm totally blocked from accessing my account and any means I try to contact HDFC are not helping. Please resolve this issue ASAP.
HBL-[protected] - complaint number for your reference.
Escalation number: HBL-[protected]

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tipwings
, US
Oct 12, 2019 1:10 pm EDT

hi everyone, I feel obligated to recommend the services of oxpahat .org after helping me recover some funds in just 2days. Some challenges of withdrawals we traders are facing today in binary option is not because binary option is no longer a nice place to invest capitals, but the problem is that there’s a lot of scam brokers all over the world. If you’re facing some challenges of withdrawals or your broker manager is always asking you to make more deposit before you could place a withdrawals from your funds or you traded and lost your funds without any reason or maybe you noticed that your broker manager manipulated your funds, i once lost over $650k, it was so hard for me to get myself because i was going to loose all my investments. A friend i met on reddit introduced me to an ethic hacker at oxpahat .org who was able to help me retrieve all my funds without upfront fee within 48hours to help recover your lost funds from brokerage accounts, mutual funds, bank accounts, credit scams, crypto wallets etc incase you need assistance, their Tel +[protected]

www.oxpahat.org

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Comely Pree
, US
Oct 12, 2019 12:41 pm EDT

Before you start trading forex, you need to know if it is forex trading fraud or a legitimate agent. There are a couple of things that you can look for, in order to know if this is legit or not.
If they are promising high-profit guarantee with not spending too much money, then you should know that this is a scam. There aren’t any guarantees on what the market is going to do. Promising high profit is a gamble. You need to know that this is going to be hard for forex trading get your money back after you realize that you were scammed.
Saying that there isn’t any risk with forex trading is also a sign of forex trading scams. There is always a risk when it comes to trading. Forex trading is not any different. Stay away from sites that are promising unrealistic things.
You are angry and sad. You were one of the victims of forex trading fraud. You have lost a lot of money, and the possibility to make some profit. This is something that will make anyone furious. However, the good news is that you can get help.
Help is available for you to recover your funds. The only thing that you need to know is where you can get that help. You don’ t wants to land in another scam besides the forex trading scam as well.
This is the good news. When you are making use of chargeback, you will be able to recover your funds. Funds that you thought you have lost forever. Yes, you can report it to the police or even open a case at your lawyer, but this isn’t going to bring your money back.
Chargeback is the only way that you can be sure to forex trading get your money back into your account. However, there are some things that you should know about chargeback first.
Chargeback is a service that assists you and other victims to recover your funds after you have been scammed. They can assist anyone that have made bank deposits and that have used their credit card and debit card for paying. 
wwwoxpahat.org and email; services@oxpahat.org

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5:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank Credi card noc

I was using HDFC card account on 27 aug 2019still got a call from from executive regarding bal payments. I cleared my acc after discussion with executive she promised me that if i pay Rs 36733/- (Final payment) and NOC will be delivered with in 4 days, still not received.
my credit Card number:XXXXXXXXXXXX0422 Rag.mo [protected] Birth Date 11/04/1989 Rag Mail ID [protected]@gmail.com
Add:hdfc Life Satana naka Malegaon

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7:16 pm EDT

HDFC Bank bank wale bina btaye paise kaat lete h

dear sir
hdfc bank wale account se bina btaye paise kaat lete h, maine bank se parssonal loan liya h mere ek baar emi se kum paise reh gye account mai bank walo ne 1000 rup extra kaat liye jubki bank walo ne intimate bhi nhi kiya mujhe next month bank ne again1000 rup kaat liye care wale phon kaat dete h plz solution my problem grib aadmi kaise bhrega etni late fee.

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HDFCBank
HDFCBank
, US
Oct 03, 2019 10:10 pm EDT

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT04101900001 along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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2:55 am EDT

HDFC Bank personal loan, regarding providing fraudulent information and cheating of money by executives

My personal loan number [protected] While the agent Jack mobile number 98200093726 and iswar mobile no 9769971248 who the employee of hdfc proposed me for the loan, explained me about the pressing fee zero and the only stamp duty 500rs will be charged. By this assurance, In the agreement I signed for the loan also it mentioned the agreement fee zero, and at the time of disbursal call I had clearly explained that I don't want that loan with the huge processing fee and try to cancel the loan. But those people didn't hear my words and disbursal the amount with deduction of 6000 rs from my account. I have the photo copy of the loan agreement and call recording of all those and I will forward when you are in need for enquiry.
After the disbursal of the amount I called by mobile to these executives regarding this issue and they replied that they will return the 5500 rs amount to my account.
After that no response from these executives and their behavior is worst if called them.
I need my my 6000 rs back or cancel the loan.

Kindly go through this and return my 6000rs otherwise cancelled my loan and I will return the whichever credited in my account, I don't want to continue the relationship with cheating bank

Regards

Venkat

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12:52 pm EDT
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HDFC Bank neft charges keep going, in spite of rbi instruction for free

HDFC Bank keep charging NEFT charges and they have charged for me in bulk in Sep, 19, inspite of RBI instruction for NEFT free transaction from 1st Jul 19. Even though in HDFC website, it is written, NEFT transaction are free still they keep charging in one form or other. HDFC started cheating customer and now action should be taken before they do big scam or cheat millions of people in the Country. They have charged for 5 transaction at a time, as I was thing it's free from 1st Jul, 19 after RBI instruction. Details are as below-
Name- Navdeep Singh
Bank - HDFC
Branch- Aliganj Lucknow
A/C- 50100283112916
Customer care executive (Ganesh, Abhishek) and bank manager (Adil mirja-7310035110) are behaving very rudely and they don't care at all of customer problems. Now, if I want to close account due to poor service, they are asking INR 500/- as it is with in a year. HDFC Bank now becoming lootera bank. I request appropriate action on HDFC bank and reverse all the NEFT charges, charged by them and close my account without any charges.

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HDFCBank
, US
Sep 29, 2019 9:44 am EDT

Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT29091900002 for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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6:56 am EDT
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HDFC Bank credit card - signed card holder agreement, t&c and signed application form-requested - reg:-

Sir,
Hai! several times I requested via HDFC Bank customer care tool free no. but the bank not responsible for this (mentioned below) issues, So Please send me a copy of the' customer signed card holder agreement' t&c' and 'customer signed application' for the hdfc bank credit card no. [protected] (All fees and charges free card) as soon as possible urgently. I would also request you to please send me the split up details of total usage amount (Purchase amount) at the ending date of 09.07.2018 for the above mentioned credit card.
My details are mentioned below.

Name: jothikumar, tangedco ltd, o/o exe enginee, pudiyalur
Thudiyalur, coimbatore-641017 (As per hdfc bank records)
Credit card number: [protected] (All fees and charges free card)

Regards.
JOTHIKUMAR
Mobile no .[protected]

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HDFCBank
HDFCBank
, US
Sep 28, 2019 11:55 am EDT

Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT28091900007 for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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9:49 am EDT

HDFC Bank about rude behaviour

Sir I'm chuni majumder customer of your bank in dharmanagar branch.I have an account over there.Sir it is so embrassing to give such complaints that your bank staffs behaviour was too rude with customers that it can't be intolerable.I'm bound to give such complaint.Because i think for such kind of behaviour of your staffs nobody will open account to your bank who visited dharmanagar branch and for this things you will not get profit in future for such behaviour of your staffs everybody will leave your bank.It was my mistake that i opened account to your bank.I mention name of one staff i. e. Polash and another lady who was just married.I hope you will look into it.I geneially request you to look into this matter

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2:05 am EDT

HDFC Bank loss of cheque

Bring to your notice that we have submitted a cheque#[protected] amounting 108395/- on 30th july 2019 in sector 31 gurgaon branch. The cheque got bounced and it has to come to the branch or to the my registered office. But they fail to deliver we have asked multiple of times about the cheque they have not taken a single action about it. And now after 3 months they are saying that we have lost the cheque and its not traceable.

We have faced the same problem in past year also where they have lost our 4 cheques, who will be responsible for the loss of the cheque as the cheque validity has expired, this is not a small amount we have suffered alot form this kind of services. They have fined us the amount for the cheque which was bounced. Bank 's staff is so irresponsible and dis managed that they dint listen to our complaints.
I want a strict action against bank or I will go to the higher authorities for the loss I have suffered.

Videsh Chander
[protected]
[protected]@yahoo.co.in

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Update by amitkmr
Sep 04, 2019 2:06 am EDT

HDFC bank SCO-2 sector 31

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HDFCBank
HDFCBank
, US
Sep 04, 2019 12:16 pm EDT

Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU040919-03 in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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7:41 am EDT

HDFC Bank Account reconvert into salary account

Dear sir,
My name is praveen Kumar Singh, my account no is No.[protected] in hdfc bank.
I had open salary account in your bank, but still now no transaction, and balance goes in negative balance of 2171.40.so please waived my balance and continue my account into salary.i tried to my branch manager but he refused me for doing.so please settle my balance for this I always thankful to you.

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9:26 am EDT

HDFC Bank credit card

Hdfc is cheating on customers in the name of credit card. @hdfc #hdfc bank.

I have updated autopay in June 2019, but they keep charging me interest, late fee other fee and when I talk to customer care they don't resolve it. U have to pay is the customer care answer. They find excuses to not close my credit card. I'm pissed of, they are looting my hard earned money

RBI should ask for proper message system from banks before charging customers ( telecom company do message).

Everybody please check ur banks credit card charges also, jago grahak

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9:03 am EDT

HDFC Bank Credit Card Smart Pay

I didn't Activated my credit card even though HDFC Bank paid RS.100/-per month to Vodafone prepaid from April'18 to July'18 through their Smart pay service. I don't understand how they paid​ as I Never activated Credit Card.Now HDFC Bank hold RS.3969/- from my Savings Account towards Credit Card bill.
Request you to look into matter and help to get hold amount in my Savings Account.

Regards
Ajit Kulkarni
MobNo.[protected]

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8:58 am EDT

HDFC Bank home loan

It's a shame HDFC chose employees who don't know how to read NRI bank statements. They have n number of questions with every transaction on the statement. Even after Clarifying, they don't understand. Mind it, If the assessing officer is on leave, your application would be on hold until they return back to work. The most amazing thing about this team is, they don't compare apple to apple to determine the approval. Example: they took details of a joint existing loan and repayments of me and my partner to assess my application and eventually rejected. But they did not consider the income earned by both of us. They just calculated my income with a loan repayment that is being paid by both of us. This is common sense that they lack unfortunately. The most frustrating part is their attitude towards the clients seeking finance. as if they are doing a great favor to the borrowers. This team must have got on to this roles by recommendation or obligation, but they lack customer service skills unfortunately.

I got approval from ICICI in two weeks, but these buggers wasted a month's time to say that they can't approve the loan. Unfortunately the only reason I waited this long is to negotiate interest rate. Now after all this bad experience I would suggest everyone to go with other options than wasting time with HDFC Singapore.

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5:24 am EDT

HDFC Bank credit card address to change

Registered Mail: ora.[protected]@gmail.com
Today I am regrating to have account with HDFC BANK. Your service is more than pathetic to any Government bank. I am sorry but I write what I felt. I am trying to change my credit card address from last more than month but no resolution is given by till now.

I have raised a request for my credit card address change in July First or Second week of July( I do not remember the exact date) which you can see in your system. I Changed my address in HDFC Net Banking. I have done this on request of your customer care executive as according to him if I am using HDFC Net banking and My credit is linked with bank then in that case if I update my address in that it will change for Credit card automatically. It's more than 15 working days but still it is showing me previous address only. Again called to support officer now They told me I need to send mail to credit card support team as well which I did but it's been more than 2 working days still did not got any reply.
Is this is your service and support. Please provide me solution else I will be force to change my Salary Account and Credit Card to other bank in future.

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3:33 am EDT

HDFC Bank complaint about changing of contact number

Dear Concern,
I have an salary account in Entally Branch, Kolkata, i lived in Belghoria(Kolkata), now i want to change my mobile no, as i m not using my pervious no for long time.
For the same i submit a given form to HDFC Belghoria Branch, your staff told to me, " it will take almost, 10 to 12 days for changing the mobile no."
Now, 14 days has been passed still they not changed my contact no.
If normal thing take 14 days then what about other critical issue.?

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HDFCBank
HDFCBank
, US
Aug 08, 2019 11:11 am EDT

"Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU080819-03 in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance"

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Gourav Bansal
, US
Aug 13, 2019 5:39 am EDT
Replying to comment of HDFCBank

How many times I will send mail to you guys. Sorry but I am not able to send mail further. I will go to consumer forum and put case against you. You are just testing customer patience.

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7:38 pm EDT

HDFC Bank transaction / fund transfer with imps

Hello Support,

My Account Details:

Name: Bapatla Harish
Cust ID: [protected]
A/c Number: [protected]
Contact Number: [protected]

I tried to transfer funds from my account, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to other Axis bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 1000/- and Remark
3) Clicked confirm option and in next page I confirmed everything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***

Could you please resolve this issue.

I tried calling the customer care there is no proper response from the team.

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Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

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www.hdfcbank.com

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