SUBMIT A COMPLAINT

HDFC bankcustomer care executive

1
V Sep 12, 2018 Review updated:

Respected sir/Madam,
Pathetic, unprofessional, uneducated help desk people are recruited in Hdfc kolhapur central bus stand branch.The executive called yogesh kept me waiting for 25 min he had no idea how to print consumer durable statement.first he send me to Neha Madam then she again send me to him.at the end statement has no name, Acc number on it. I requested Neha Madam to give me email id so that I can raise a complain against Mr. yogesh at front desk she told me that she was personally present when all this happened and will look in to the matter and speak with manager. I Mr. yogesh has no professionalism and ethics of working in reputed organization like Hdfc.
I hope our complain will be considered and serious action will be taken.

customer care executive

Responses

  • Hd
    HDFC Bank_Cares Sep 14, 2018

    Dear Customer,

    I request you to share your complete concern, Loan account no. and registered contact details to [email protected] with ref ID- TTU140918-02 in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance

    0 Votes

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