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Hamilton Beach Brands
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Hamilton Beach Brands
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1.8 47 Reviews

Hamilton Beach Brands Complaints Summary

9 Resolved
38 Unresolved
Our verdict: With Hamilton Beach Brands's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Hamilton Beach Brands reviews & complaints 47

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4:11 pm EDT
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Hamilton Beach Brands Broken item replacement

I received a Hamilton Beach Slow Cooker as a gift. When I used it for the first time, I was unable to use the temperature probe feature because the probe connector into the cooker was missing. I called customer service. Even though this was a brand new, never used item, they still want me to pay $9.99 to send a replacement cooker. When a product is broken right out of the box, I would expect a company to send a fully functioning new replacement and not expect the customer to pay more. I also am required
to cut off the end of the broken cooker's electric cord and send it back to them at my expense.

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Ramelle
Ramelle
Weed, US
Sep 19, 2011 4:14 pm EDT
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Pay more? It was a gift, you haven't paid anything yet.

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3:22 pm EDT
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Hamilton Beach Brands - Percolator failure

I originally contacted this company to determine how I could get a replacement power cord for my percolator because it was intermittently turning itself off in the course of use. >>>Message: The cord on this product appears to be shorting out. Keeps throwing the GFI in my kitchen and won't sustain constant perc without "wiggling" it. I purchased this from...

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11:11 am EDT
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Hamilton Beach Brands The blender blew up and started smoking.

The first time I used my new Hamilton Beach blender it blew up. The blender started releasing black smoke from it, before I could shut it off and unplug it; it made this loud noice. My children started screaming and ran into the living room. That was the end of the blender and the end of my children ever wanting to make a milk shake again. I had to take the blender outside, my house still stunk the next day of the smoke. It was a Wave Station Express Dispensing Blender (Black; model #54615)

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beejon
Woronora, AU
Nov 06, 2014 1:51 am EST
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First time used the Hamilton beach blender, black soot came out and a horrible electrical smell

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beejon
Woronora, AU
Nov 06, 2014 1:50 am EST
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The Hamilton beach blender had thick black soot coming out of it, the soot poured over my tiles and benchtop. The electrical smell is still there 1 hour later.

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Hamilton Beach sucks
Lakewasten, US
Aug 20, 2010 2:09 am EDT

Agree, I will never use Hamilton Beach products again, I bought mixer 62695v 6 speed mixer and the beaters rusted within 5 months, after only 3 uses... I have found that other friends have had problems with other products and I will never buy a Hamilton Beach product ever again...

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10:02 am EDT
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Hamilton Beach Brands No permanet filters

Kmart has no permanent cone type filters for Hamilton Beach digital 12 Cup Coffeemaker that they sell there. They have the paper cone type filters, but you have to use 2 filters otherwise they break open at the bottom and the coffee block the bottom and the water doesn't come out of the filter section, it just sits in the cone area. The only way I could get it out was ti strain it.

[protected]

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11:43 am EST

Hamilton Beach Brands Not working

will not complete brewing cycle unless I turn machine on and off several times. This is my 2nd coffee pot since june. If I cannot return this product without a reciept I will never buy from Hamilton Beach again.

Hamilton Beach 47665 BrewStation Plus 12-Cup Automatic Drip Coffeemaker

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9:32 pm EDT

Hamilton Beach Brands Wont honor warrenty

I recentlly purchased a hamilton beach coffee maker from walmart. After 7 months the coffee make broke due to material failer. Was guaranted for a year. Called Walmart and they said the time frame for them had expired and I needed to call the company. I called the company and they said they would not warrantee it either and that if I sent them moneyh they would send new part. No where in the warranty does it say anything about specific parts not being warrented. They said too bad and would not do anything. Total ripoff! do not buy Hamilton beach Products.

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3:25 am EDT
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Hamilton Beach Brands Coffee tastes like plastic

We got one of these Brewmasters and we really love it. The idea that you dont have to fool around with a glass carafe is nice. However, we have noticed that the coffee seems to taste plasticky..when the coffee brews, it sits in a plastic bucket until its dispensed. I do not know if thats the reason coffee tastes funny, or if it picks up the plastic taste from the container the water is poured in to...we use bagged coffee, so its not picking up taste from a plastic can...we are just so disappointed with this, as the coffee maker is really cool. We do keep our coffeemaker clean and our water is not hard. Has anyone else had this issue?

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Mike Cianciosi
, US
Mar 06, 2024 11:05 am EST
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the microwave melted the gear and some glass - it has been sparking since we got it. plus the way it is laid out sucks mfgr date april 2023. puchased at walmart nov 15th

my email is mike@mjc3.com

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Br15001utus
, US
Nov 13, 2023 9:11 pm EST
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order placed on /23/2023, received conformation email but have not received no emails or product as of 11/1/2023. I have sent numerous emails and tried several phone numbers but no replies. confirmation #7632463. customer service seems like a joke to hamilton beach.

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Charles Corcoran
Elk Grove, Ca., US
Oct 23, 2023 6:14 am EDT
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First use of product the handle began to melt and smell of electrical burn. I won this as a door prize at a private fund raiser out of town.

Hamilton Beach

Slow Cooker

Model# 33473

Serial# H0612DJ (hard to read)

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George TUPPA
N. Babylon,NY,11703, US
Sep 09, 2023 11:04 pm EDT

Water does not flow, coffee maker does not work. Year old. Suddenly does not work.

Bought at local BJs club. Tried cleaning it out. No matter what I try water remains in reservoir.

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Robbie Bradshaw
Ellsinore, US
Jul 11, 2023 10:18 pm EDT

griddle has never heated right wont hold temperature

model38546 series A1722CE

Robbie Bradshaw

257 private rd 239-2

Ellsinore , Mo 63937

I received it as a gift

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Charles Firestone
Virginia Beach,Va 23455, US
Jul 01, 2023 9:02 pm EDT
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just purchased product. was processing cheese and it stopped working. none of the switches will activate device. is it defective? plse advise.Purchased at Target Virginia Beach. Model # 70727 serial #CO 832 CE

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Kat jo
Delaware, US
May 13, 2023 2:59 am EDT
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Hi..I bought stand mixer 2 months back from macys..

After few use only it stopped working.

When I turn it on motor run but shaft doesn't move . Model no-63387 series no-D1622CE

I need help to mend this

Thanks..

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bad rust
Savannah, US
Feb 18, 2023 5:27 pm EST
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I have had this microwave for only 1&1/2 years and the rust at the bottom is terrible. I have had this company before and this has never happened. This is not safe for me and my family. I paid a good amount for this product and right now I can't afford to buy another one so soon. My name is Tammera email: tljinsurance@yahoo.com

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GFRIEL63
, US
Mar 18, 2019 3:08 am EDT

Bought 1-9-19 it rebrews after brewing the first time. Call and was told I would have to cut the cord to get a replacement. It takes about 3 wks will not wait. I will never purchase hamilton beach piece of [censored] products again. When calling customer service it takes over 1 hour to be able to speak to a agent. Their products are worthless.

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aaditya balleda
, US
Sep 20, 2018 1:32 am EDT

Bought Hamilton beach rice cooker(37541) but cooking pot is not available to buy here as spare and since no others pots fit into this, i request you to make these accessories/ parts available if you want your company in our country to be able to stand.

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Contact Hamilton Beach Brands customer service

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www.hamiltonbeach.com

Most discussed Hamilton Beach Brands complaints

Coffee tastes like plastic
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