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Groupon.com review: My purchase not being sent

W
Author of the review
9:42 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This has not been delivered. The Courier says it is still with the shipper and you have removed all records of my purchase?
I keep getting a message from "Aftership" saying My package is ready and will be picked up by the courier soon This ahs been going on for in excess of a week
My Purchase was confirmed by Groupon on April 26that 12:53PM
The Seller was REX BROWN LTD

Claimed loss: I would like a refund !

Desired outcome: My Money refunded

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Update by warren Millington
Apr 28, 2026 9:52 am UTC

When things go wrong it is almost impossible to contact anyone in Groupon to help.

Their Published e mail addresses do not work
sm.support@groupon.com or sm.support.uk@groupon.com no longer support inbound messages m
There is also no telephone number
It would seem they are happy to take your cash but are not interested when you do not receive your goods[o

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