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Le Style Parfait Kenya
reviews & complaints
Le Style Parfait Kenya
reviews & complaints

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13 complaints
3 resolved 10 unresolved

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Le Style Parfait Kenya reviews & complaints

Le Style Parfait Kenya complaints 13

T
Feb 19, 2021

Le Style Parfait Kenya - Two large corduroy shirts

I placed an order for two shirts from LeStyle Parfait on November 23. After about a week I still haven't received an acknowledgement or tracking information. I emailed them my concerns and they informed me that they will look into it. Eventually I began receiving vague tracking information throughout the following seven weeks. I again contacted Le Style and was told to be patient. I filed a complaint with PayPal and they eventually responded. When the shirts finally did arrive in January, I found them to be of inferior quality overpriced and far too small, not the size I requested. I contacted PayPal again but got nowhere. Same with Le Style, no response. Perversely, LeStyle later solicited me the opportunity to give them a 5 star review rating. I gave them a one star rating and explained why. No response, naturally.

Desired outcome: Refund

I
Jan 23, 2020

Le Style Parfait Kenya - blazers

RUN, RUN, RUN, RUN!!! Complete scam! DO NOT GIVE THEM YOUR MONEY!!! I made the mistake of filing a PayPal dispute because I never received the items, they sent the items, and the dispute was closed...

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D

Le Style Parfait Kenya - shirts

This company is a joke. No customer service. No quality control Bait and switch tactics. No inventory. Non-responsive personnel. Absolutley no access for complaints other than an email address. And...

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R
Jun 11, 2019

Le Style Parfait Kenya - Non delivered goods

These people don't deliver what they promise. They are a big disappointment. They only delivered part of what I had ordered. I cannot recommend anyone. The customer care lady is also very very rude and does not help in any way. She threatened to sue me because I complained. These people don't deliver what they promise. They are a big disappointment. They only delivered part of what I had ordered. I cannot recommend anyone. The customer care lady is also very very rude and does not help in any way. She threatened to sue me because I complained.

P
May 15, 2019

Le Style Parfait Kenya - paid for goods that have not been delivered for months

Total Scam!!! Never buy from this website!

I paid for goods that have not been delivered for months. I tried to contact customer service and asked for refund. I didn't even got any reply.
In my order there were 4 products. After 3-4 months they sent my order. But only 1 of 4 products and in that 1 dress quality was terrible.

Don't waste your money in this website.

R
Jun 11, 2019

scammers scammers!!!

N

Le Style Parfait Kenya - customer service

When inquiring (for the 3rd time) about an online order not received yet, you are told that you should write an email (already done) then that you can call a number but they'll have to get back to...

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Le Style Parfait Kenya - clothing items

K2864LSPK Above order was paid for via mpesa on the 07/11/18 & has not been delivered to me since. Delivery was promised to be during the 24th-26th of the same month. The customer care number...

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G
Sep 21, 2018

Le Style Parfait Kenya - men's sports shoes

I sent $69.00 + $3.45 tax $72.45 through PayPal to purchase some shoes on August 3, 2018!After a couple of weeks, I emailed the company letting them know that I haven't received my shoes, and...

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J
May 14, 2018

Le Style Parfait Kenya - clothing

I made an order of 4 items of clothing and what was delivered to me looked like nothing on the pictures. The items were unbelievably poor quality and looked old. This despite the fact that the price...

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C

Le Style Parfait Kenya - product not delivered./rude customer service

I made an order with le style parfait. Of a shoe costing 5000/-. I paid using visa and after the payment I got a notification that the order has been received waiting for fullfillment 3 day...

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S
Jan 09, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Le Style Parfait Kenya - paid for goods that have not been delivered 1 months later

I placed an order and paid for it by mpesa on 11th December 2017 and have not received it to date (9th January 2018). Order K2458LSPK was confirmed paid pn 11th December, 2017. I sent an email...

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N
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Le Style Parfait Kenya - paid for goods that have not been delivered 2 months and 12 days later

I placed and order and paid for it by mpesa on 1st April 2017 and have not received it to date (12th June 2017). Order K2183LSPK confirmed...paid on 1st April 2017. I sent an email enquiry on 16th...

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G
Feb 07, 2017
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Le Style Parfait Kenya - paid for an item but the item has not been delivered.

I purchased a chiffon top [invoice number k2128lspk] on 3rd january 2017 from an online store called le style parfait kenya and they advised that the delivery will take 4 weeks. Below is the...

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+254 713 682 910
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