Groove Bags

I wouldn't recommend shopping on Groove Bags' website at all. Although the reviews on the site are mostly positive with 4 and 5-star ratings, my experience was nothing but dreadful. The items I received were of extremely poor quality, and I wouldn't want anyone to waste their money on it.

I ordered custom sneakers, and they only printed one picture on them despite my asking for two images. The tote bag I ordered was poorly made, and the socks were too tight and uncomfortable to wear. I do not see myself buying anything else from this website.

On top of the quality concerns, another thing to note is that you will be bombarded with emails once you visit the site. Additionally, it's worth mentioning that the merchandise is shipped from China despite claiming to be a Washington State-based family business.

I can only liken the quality of products to something you would purchase in a dollar store. Overall, I cannot recommend Groove Bags as a go-to destination for fashionable and high-quality products.

I recently purchased a pair of shoes and a tote from Groove Bags and although the shoes are cute, I'm not convinced they're worth the price. With a hefty price tag of $50, I was disappointed in how they felt once I received them. They were shipped from China which took quite some time, but when they finally arrived, I noticed that they felt quite light and almost cheaply made. While they may be great for just wearing around the house, I wouldn't feel comfortable donning them outside.

That being said, the tote I purchased is also quite adorable, but like the shoes, I don't think it's quite worth the expense. While I appreciate the design and style elements, I don't think the cost accurately reflects the quality of the item.

As such, I'd advise taking your business elsewhere. The only reason I'm not returning my shoes is because I took advantage of their BOGO deal and only paid around $25 per pair which is what I believe they should be charging in the first place. Ultimately, this was not the experience I was hoping for when shopping with Groove Bags.

I had a less than desirable experience with Groove Bags (groovebags.com). Initially, I ordered shoes from them in February but received them only in August which was much later than expected. The long wait time and the lack of communication from the company made me give up on ever receiving my order. However, the shoes were delivered to my doorstep and I was able to open the boxes.

To my dismay, the shoes were of poor quality and made with the cheapest material. The fit was extremely tight, and I could barely put them on because of the lack of stretch. What's more, I noticed the soles were falling out, which was a clear indication of the inferior nature of the product.

Despite reaching out to the company twice for a refund, I never received any response, which was disheartening. Though they sent a little card with some stickers, the overall experience was unsatisfactory. The only positive thing I could take from this whole ordeal was a sticker of a pitbull with flowers.

While I must commend Groove Bags for offering beautiful designs on their website, the lack of quality and poor customer service leave much to be desired. I would not recommend this company.

I recently had an experience with Groove Bags (groovebags.com) that left me feeling incredibly disappointed. As a doting parent, I was eager to find unique graduation and birthday gifts for my daughters, and this brand seemed like the perfect choice. However, my optimism quickly turned to frustration when I realized that the delivery process was exceptionally slow.

Despite placing my order in mid-May and checking the delivery time frame on the website, I found myself waiting and waiting without any sign of my items arriving. I even reached out to the company to inquire about the estimated delivery date, but was simply directed to contact my post office for assistance. Later, I learned that my package was held up in customs - information that was not made clear on the website beforehand.

Eventually, my long-awaited gifts did arrive, but only in mid-July - far too late for the special occasions I had intended them for. After this experience, I can honestly say that I won't be ordering from Groove Bags again, and I certainly don't recommend it to others.

When I first heard about Groove Bags and saw their impressive inventory of face masks, I was intrigued and quickly decided to make a purchase. What sold me even more was the fact that this company was based in the U.S, offering me the assurance that the products I received would be of high quality. As soon as I received my first batch of masks, I was pleased with the product - the masks were fun, aesthetically pleasing, and came with filters and nose pieces that provided the necessary protection.

However, with time, my experience with Groove Bags became quite mixed. For one, I wasn't so impressed when I found out that the masks were actually manufactured outside of the U.S, which meant that it took longer than expected (generally a month or so) to receive my orders. Additionally, I recently received the wrong order, which was incredibly frustrating in itself. When I contacted the company (whose office is in the U.S.) about this, I was surprised and disappointed to hear that they refused to refund the $25 shipping fee, which I felt was a pertinent issue that needed resolution.

After numerous emails back-and-forth with their customer service, I eventually managed to receive the correct order. However, even at this point, my disappointment continued given that the masks no longer had a seam where the nose piece could be inserted. This change not only made the masks less effective in terms of their protective functionality, but it also made me question the overall quality of the products that they were producing.

All in all, while my initial experience with Groove Bags was a good one, the subsequent issues that arose left me feeling rather let down.

I recently purchased a pair of shoes from Groove Bags' website in March, excited to add them to my collection. Upon placing my order, I had assumed the company to be based in the United States, only to later find out that the shoes actually come from China. While I was initially hopeful for their arrival, my shoes have unfortunately been sitting in a facility in China since they shipped in the first week of May.

Frustrated with the lack of information regarding my order, I reached out to the company to inquire about updates and was met with a response stating that they have no control over the situation and that the shipping information wasn't being updated. Despite being told that the shoes were possibly already on their way, nothing has surfaced since that communication two weeks ago, and I still haven't received my package.

This has left me feeling disappointed as I had paid a lot more than my typical spending on shoes; they were intended as a gift which is no longer needed, but I still want to receive them. To make matters worse, reviews from other customers suggest that I may not even be entitled to a refund. Today is June 11th, 2020, and I remain uncertain and dissatisfied with my Groove Bags experience.

I recently had a disappointing experience with Groove Bags (groovebags.com) and felt compelled to share my thoughts. Firstly, I must share my frustration with the company's refund policy. It is quite inconvenient that they refuse to issue refunds without receiving the purchased product back. As a consumer, this protocol can be very discouraging and makes the overall purchasing experience quite tedious.

My order was placed over 10 weeks ago, and unfortunately, my package has been stalled in Shanghai since May 22. I have not received any updates regarding the shipping status and the lack of communication has been frustrating. Despite being told that the order is on its way, it has been over 6 weeks since my last update and my excitement has dramatically dwindled. I am beginning to believe that my item is lost and that I will never receive it.

I understand that the pandemic has made shipping more challenging in many cases. Still, as a consumer, it's frustrating when one company uses it as an excuse when many other companies have been able to fulfill orders efficiently during this period. I have placed and received many orders from various companies during this pandemic. While shipping may take longer, it has never taken as long as ten weeks.

I am genuinely disappointed in my experience with Groove Bags, but I understand that mistakes happen, and there may be things outside of their control that have influenced my experience thus far. Despite my frustration, I will use this experience as a lesson to be more cautious, and I will take the time to warn others that may be considering doing business with this company. While my experience wasn't precisely what I had hoped for, I do hope that others have better experiences when purchasing from Groove Bags in the future.

I had high hopes for Groove Bags, as their website had such a wide range of shoes to choose from! However, my excitement quickly turned to frustration when it took over two and a half months to receive the four pairs of shoes I had ordered on April 16th. Despite reaching out to the company on June 2nd, it was explained that delivery times were slower due to COVID-19. Nonetheless, I found it incredibly frustrating that it had taken so long to receive my order when I am fully aware of pandemic-related delays.

It seems that the company's CEO needs to step up and better manage productivity and operations, for lagging work standards are sure to lead them to the bottom of the ocean. With their lackadaisical approach and inefficient processes, they are doing themselves no favors in terms of customer satisfaction. If I do not receive my order or a refund by July 3rd, I will have to contact the Better Business Bureau.

Truly, it is disappointing to see a company with such potential risk their reputation and well-being over something that is entirely within their control. Currently, I would rate them just above Nigerian phone scammers, yet just under a lemonade stand managed by a seven-year-old on the corner. It is my sincere hope that Groove Bags will readjust their priorities and practices so that they can one day achieve success with their customer base.

This is a cautionary tale for anyone considering purchasing from Groove Bags (groovebags.com). Unfortunately, this reviewer's experience was filled with disappointment and frustration. After placing an order in February, the product failed to arrive by the end of March and continued to be a no-show throughout April, May, and June. The customer attempted to cancel the order but was advised to wait until the product arrived and could then be returned. When a dispute was raised with PayPal, no refund was given, and the company would only provide a generic China post tracking number that failed to confirm the whereabouts of the item. Eventually, a smelly and poorly made pair of shoes arrived in damaged packaging that didn't even fit despite being ordered in the correct size.

To add insult to injury, the company insisted that the customer pay for postage in order to return the faulty item and receive a refund. This situation left a lot to be desired and served as an unfortunately costly lesson for this reviewer. Their advice? Don't make the same mistake and avoid purchasing from Groove Bags entirely.

I had a recent experience with Groove Bags, and I would like to share my thoughts on their products and service. Unfortunately, my experience was not the best, and I have some concerns that potential customers may want to consider before making a purchase.

To start with, I placed an order on groovebags.com back in March, but I never received a confirmation from the company. Despite this, I decided to wait for the products to arrive, which ended up being a mistake since they never did. I spent $58, thinking that I had chosen a BOGO option that included two pairs of corgi shoes, but when the package arrived, it only included one of the pairs I wanted and another that Groove Bags had apparently picked for me.

In April, I decided to inquire about the whereabouts of my order, and the company told me that they were still in China. Given the COVID-19 situation at the time, I understood there might be some delays, but I was disappointed to hear that there was no ETA for my order. Fast forward to July, and the products are still somewhere in the US, with no indication of when I might receive them.

This delay has been frustrating for me, especially since I may be moving soon, which means the chances of me actually receiving these shoes are slim. Furthermore, I have read some reviews that suggest the quality of the shoes may not be great. This revelation has added insult to injury, and I am now considering requesting a refund for my purchase.

If I had known that it would take this long to get my order, I would have chosen to buy shoes from a local store, where I could be sure that I would receive them in a timely fashion. In hindsight, I wish I had done more research into Groove Bags before making my purchase.

In conclusion, while I cannot speak to the quality of the shoes myself, I would advise potential customers to consider other options before buying from Groove Bags. If you are looking for corgi shoes or other unique items, you may want to look on Etsy or other similar websites, where you are likely to find a wider range of options and better customer service.