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VMInnovations Customer Service Phone, Email, Contacts

VMInnovations
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1.0 7 Complaints
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VMInnovations Complaints 7

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P
10:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

VMInnovations Parkit360 electric trailer dolly

VMinnovations.com is a scamming site. They create inaccurate listings. They sold a ParkIt360 Electric Trailer Dolly for $1,137. When we received the product it was missing parts making it unable to operate. When contacting their incompetent customer service, they stated it was listed as parts only and inoperable. The listing was taken down, and they said they had no copy of the listing anymore. I fortunately took a screen shot of the listing before I completed the purchase, which shows their listing, and the sale was a fraudulent sale. It is obvious their Reviews were purchased though a 3rd party.

I have copies of multiple emails between their 3rd party customer service along with the listing.

VMinnovation.com website should be taken down

Claimed loss: $1,317

Desired outcome: Full Refund or replacement of an damaged fully operational product

Confidential Information Hidden: This section contains confidential information visible to verified VMInnovations representatives only. If you are affiliated with VMInnovations, please claim your business to access these details.

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6:45 am EDT

VMInnovations No shipping refund

Received a non working unit from this company. When they accepted my return they refused to reimburse my shipping cost of $133.00 saying that they provide free shipping slips for returns. When in fact I used the return label they sent me and still had to pay shipping. I even provided them with the shipping receipt and tracking number and they still refused. Be weary of ordering from them especially if you end up having to return your item.

Desired outcome: $133.00 shipping refund

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10:10 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

VMInnovations intex 14' x 42" prism xl frame square above ground swimming pool set with pump

On May 15th, 2018 I purchased a Intex 14' x 42" Prism XL Frame Square Above Ground Swimming Pool Set with Pump, from Walmart.com via VMInovations. After paying to assure the site was properly prepared for the pool and purchasing chemicals, and filling the pool with water, within days the structure on the pool failed. I haven't even had a chance to use it and it fails! I contacted VMInovations about a refund and reimbursement for my output for this inferior product, and the response was as if were a criminal rather than a rightfully upset customer. They expect me to cut a 1 foot square out of the pool to "prove" I am not going to use it, then it is up to me to pay for the disposal of their 300 Lbs of plastic rubbish, as well as eat the cost of thousands of gallons of water, etc...They palm off a clearly inferior product on the unknowing consumer, and when they get called out on it, they act like we are the one in the wrong!

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Is VMInnovations Legit?

VMInnovations earns a trustworthiness rating of 72%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests VMInnovations is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with VMInnovations, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for VMInnovations. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for vminnovations.com can be seen as a positive aspect for VMInnovations as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of VMInnovations's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Vminnovations.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • VMInnovations's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • VMInnovations protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to VMInnovations. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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1:03 am EDT

VMInnovations Bad quality

I was planning to go camping with my friends and had all the necessary stuff. Last moment I decided to buy a new tent because mine was way too old.
So I went online and found VMInnovations website. They had really nice prices and there was a tent which I really liked, so I decided to buy it and made my order. Order arrived in a timely manner and everything seemed fine.
So we went camping and when I wanted to set up my tent I found out that there was a huge hole!
When I came back home a week later I contacted VMInnovations and asked for a refund. They said that they were really sorry but they were not able to refund me because I have already used the tent. Never got my money back. Lesson learned.

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4:25 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We bought the inflatable raft from Vminnovations. But the seller sold me wrong size of the raft. When I called to the customer services, I thought that they would simply change the size. However, there was the procedure and it was very long and annoying. The rep told that we had 30 days to return it and we needed to wait for the response. But we returned...

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8:31 am EDT

VMInnovations They sent only defective items

The company www.vminnovations.com scams customers. They packaged and delivered defective items, and after that they tried to assure the customers that the delivery company was in charge. It was blah-blah, because they promised to contact the delivery company, but in reality they did nothing. They temporized and did everything in order not to pay money to the customers or to change the order. Avoid these people.

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4:54 pm EDT

VMInnovations Seller insists that I have received the order, but it isn't true

I placed the order on the website www.vminnovations.com several weeks ago. It was some sale, and they offered to buy two items for the price of one. Ok, I bought these items, but I haven’t received them. Now the customer services team state that I already received it, but it isn’t true. They refuse to return money or provide new order. I don’t know what to do. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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Dode Konz
US
Dec 14, 2019 7:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Have pump it up several times and it constantly go down. Has not been slept on at all as it just keeeps losing air Would like and replacement or money refunded. . Don't know what more to say as it has not worked from the start. Never did stay up.

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Cydex
US
Jun 25, 2013 11:20 am EDT

I was on a visit and I made some shopping and bought some items from vminnovations.com. I wore jacket and when I went home I noticed that the fabric was damaged at the right side were my arm touch the pocket. I was very disappointed and I insist on sending to you its photos.

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Overview of VMInnovations complaint handling

VMInnovations reviews first appeared on Complaints Board on Mar 31, 2014. The latest review Parkit360 electric trailer dolly was posted on Dec 17, 2023. VMInnovations has an average consumer rating of 1 stars from 7 reviews. VMInnovations has resolved 0 complaints.
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  1. VMInnovations Contacts

  2. VMInnovations phone numbers
    +1 (866) 639-9320
    +1 (866) 639-9320
    Click up if you have successfully reached VMInnovations by calling +1 (866) 639-9320 phone number 0 0 users reported that they have successfully reached VMInnovations by calling +1 (866) 639-9320 phone number Click down if you have unsuccessfully reached VMInnovations by calling +1 (866) 639-9320 phone number 0 0 users reported that they have UNsuccessfully reached VMInnovations by calling +1 (866) 639-9320 phone number
    +1 (402) 474-7188
    +1 (402) 474-7188
    Click up if you have successfully reached VMInnovations by calling +1 (402) 474-7188 phone number 0 0 users reported that they have successfully reached VMInnovations by calling +1 (402) 474-7188 phone number Click down if you have unsuccessfully reached VMInnovations by calling +1 (402) 474-7188 phone number 0 0 users reported that they have UNsuccessfully reached VMInnovations by calling +1 (402) 474-7188 phone number
  3. VMInnovations emails
  4. VMInnovations address
    1000 W Commerce Way, Lincoln, Nebraska, 68521, United States
  5. VMInnovations social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
VMInnovations Category
VMInnovations is ranked 597 among 1576 companies in the Online Shopping category

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