Fray’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
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Fray is a Nightmare: Poor Quality and Terrible Customer Service
. I bought a shirt and it had a hole in it right outta the package. Then I tried to return it and it was a total nightmare. The customer service was no help and I ended up wasting my money. I wouldn't recommend this Fray website to my worst enemy.
So, let me tell you, I was seriously disappointed with Fray. It's like they don't even care about customer satisfaction. I ordered a shirt from them and when I got it, there was a big hole in it. Like, are you kidding me? That's just unacceptable. I tried to return it and the process was a complete headache. The customer service was no help at all and it seemed like they didn't even care about my issue. I ended up wasting my money and feeling extremely disappointed. I can't believe this company is still in business with the poor quality and terrible customer service. Save yourself the trouble and shop somewhere else.
Disappointing Online Shopping Experience with Fray: Higher Prices, Long Wait, and Cheap Products
So, I ordered from this online store called Fray, shopfray.com, and to be honest, it wasn't my best online shopping experience. I mean, it's basically like Amazon, but with higher prices and it took forever to ship. It took a whopping 4 weeks for my order to finally arrive, which was pretty frustrating.
And when my package did finally arrive, I was disappointed to see it came all the way from China. Don't get me wrong, I have nothing against China or Chinese products, but you know how some of those China-made products can be - cheap and flimsy, basically junk. And unfortunately, that's what I got.
Overall, I wouldn't recommend shopping from this store, unless you enjoy waiting for weeks on end for your order to arrive, and receiving subpar-quality products.
Terrible experience with customer service and undelivered t-shirt - do not trust this website!
! I ordered a t-shirt and it never came - absolutely gutted! I contacted their customer service and they were useless - haven't even had a response! The website looks alright but I wouldn't trust it - my advice; go elsewhere! I gave them one star because I couldn't give them a zero.
Is Fray Legit?
Fray earns a trustworthiness rating of 36%
Be careful. Check reviews and watch out for issues before dealing with Fray.
Exercise caution when using shopfray.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
We conducted a search on social media and found several negative reviews related to Fray. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- The age of Fray's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Shopfray.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Shopfray.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Terrible experience with shopfray.com: Never received my order and no customer support response
I was so mad when I place my order with Fray (shopfray.com) but never got the package. I tried to contact them through email, but no one ever replied back. I couldn't find any phone number to call either. So, my advice to everybody reading this is to stay away from this website and don't order from them. They just take your money and don't even bother to give you what you paid for!
Disappointed with Fray: False Advertising and Low Quality Products
So, I took a chance on Fray and I gotta say, I'm not impressed. The blouse I bought said it was made of linen and cotton, but what I got was a big ol' heap of polyester and spandex. Not only that, but the quality was pure garbage. I'm feeling pretty foolish for not checking out some reviews beforehand. It's pretty clear that these guys are running a scam. I wish there was something that could be done to shut them down. Lesson learned, I suppose.
Mixed Feelings: My Experience with Fray's Customer Service
So, I ordered from Fray (shopfray.com) and it was all copasetic until my package didn't show up. I was starting to worry that I got bamboozled, but after a little bit of back-and-forth via email, they let me know that my package got lost in the sauce of transit. I was bummed, but they said they would replace my order and that's totally chill with me, right? Wrong. I was all set to wait it out and see if my package would ever surface, but then I just decided to ask for a refund - and they gave me one, which was aces. But, honesty hour? I don't think I'll hit up Fray again. Don't get me wrong, they did right by me in the end, but the whole lost package thing left me feeling some kind of way, you know?
Disastrous Fray Website: A Total Scam and Waste of Money!
This Fray website is such a disaster! I paid for an item weeks ago and still haven't received it. They won't give me my money back even though I've been waiting forever and I hear that the products aren't even that good when they finally arrive! What a waste of money and time! Don't bother with this site, it's a total scam!
Fray: A Total Scam! Long Wait Times and Poor Customer Service
I can't believe how bad Fray is! I ordered something back in March and it's been 3 months and I'm still waiting for my package. I've asked for a refund a bunch of times, but they just keep stringing me along. It's totally ridiculous, and it's not just me. I've seen so many other people saying the same thing. I really wish I had read the reviews before I ordered, because this is just a total scam. How are they even still in business? Definitely don't waste your money on them.
Disappointing Experience with Fray - Poor Transparency and Business Practice
I got my hands on some good stuff from Fray (shopfray.com) before March. The stuff was fantastic, and I was excited to purchase more from them. Unfortunately, the world was hit by the pandemic, and things got a little out of hand. That didn't discourage me. I was sure they will come through, and I was willing to wait, even as long as it took. It's been four months now, and my order still hasn't arrived. You could understand my frustration.
I thought of giving them a call. The customer support team was kind enough to respond, but in all honesty, their response was a bit vague, and it didn't offer any concrete solution or date of arrival. They only said it's coming. I don't know when it's coming, but I will wait.
To be honest, I don't encourage anyone to make an order from this company. My recommendation is based entirely on the poor transparency and business practice. I made my payment for a product that I never received. They were quick to charge me, but the actual product is missing in action.
Overall, I'm a bit disappointed. It's a painful and stressful experience to pay for a product you never received, especially in times like these. I hope the team at Fray gets their act together and improves their business practice. Until then, I advise that you look elsewhere for your shopping needs.
WARNING: Terrible Quality and No Refund - Do Not Buy from This Company
I made the mistake of buying clothes from this company and let me tell ya, it's been a complete disaster. The clothes I recieved were so poorly made that I could barely recognize them from the pictures on their website. The worst part? Even after emailing them six times, they still haven't gotten back to me about getting a refund. I'm out $120 and feeling like a complete fool for not checking out this company more thoroughly before buying from them. Do yourself a favor and stay away from this site - it's not worth the money or the headache.
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