Fitzula's
reviews and complaints

Fitzula's has definitely surpassed my expectations. It's not always easy to stumble upon a reliable online store that offers a diverse array of products, prompt shipping, and incredible customer service! But I'm pleased to say that Fitzula's delivers it all.

To start with, my experience with their customer service team was top-notch. I placed an order for a retired Gund Teddy Bear named Doyle, which was quite tricky to get my hands on. As it was a rare product, I was a bit skeptical about the delivery timeline. But upon inquiring about it on call, the representative of Fitzula's informed me that the bear was in stock, and they could ship it out on the same day itself! This really impressed me.

As promised, the package arrived in a matter of a few days, which was way ahead of the estimated delivery date. The bear was in immaculate condition, brand new, and exactly as shown on their website. The shipping was swift, secure, and reasonably priced.

Overall, I felt Fitzula's went above and beyond to deliver a quality shopping experience. They are responsive, informative, and honest. I plan on returning to Fitzula's for my future shopping needs. Their collection is amazing, and I'm sure I'll find something unique and rare for my teeming wishlist. Anyone looking for excellent customer service, fantastic product quality, and reliable shipping times should check out Fitzula's!

I recently stumbled upon an online store called Fitzula's, and I must confess, I was a tad hesitant about making a purchase. The reason being, I had never heard of them before. However, my doubts were quickly put to rest when I noticed that they are recognized as sellers on Amazon!

Taking a leap of faith, I decided to give Fitzula's a try, and I have to say that I was pleasantly surprised by the experience. Firstly, the transaction was fast and effortless - no issues or complications whatsoever. Moreover, the free shipping that was offered made their price the most competitive compared to other retailers offering the same product.

When it came to delivery, Fitzula's exceeded my expectations, providing the fastest delivery date I have ever encountered, which was impressive.

Based on my experience, I absolutely recommend Fitzula's to everyone out there. They provide great value for money, seamless transactions, and lightning-fast deliveries. There's no doubt in my mind that I will be buying from Fitzula's again in the near future!

My experience with Fitzula's left much to be desired. I had high expectations for the carolers I ordered, but unfortunately, they did not meet them. Upon receiving the package, I noticed that one of the carolers had no sticker underneath its stand, which made me question its authenticity. The other caroler had some green paint missing from its stand, and it appeared to be a display caroler rather than a brand new one.

To make matters worse, only one of the carolers was in a bag, while the other one was not in the box they were mailed in. This was concerning as it made me doubt the quality and care in packaging the products.

Not wanting to keep the carolers in their current condition, I decided to return them to the store for a refund. Although I was disappointed with my experience, I appreciate the ease in which I was able to return the items and receive a refund. However, I cannot help but feel let down by the lack of quality and attention to detail in packaging and delivering the products.

Overall, my experience with Fitzula's was not up to par with what I expected from a reputable company. While their customer service was satisfactory in handling my return, I would be hesitant to order from them again in the future.

My recent shopping experience at Fitzula's has been a delight! The item that I had ordered was received in great condition, with just a minor perceived fracture on one of the mugs. However, this did not deter my overall satisfaction with the product.

One small suggestion that I have for the folks at Fitzula's would be regarding their packaging. While the mug boxes were indeed delivered without any damage, I did notice that they were crammed quite tightly into the shipping box. Unfortunately, this led to the shipping box suffering from a puncture and a minor puncture in one of the mug boxes.

Hence, I believe it would be a great idea for Fitzula's to implement an isolation area between the shipping box and the items being packaged inside. This would create a shock and intrusion zone, providing better protection for merchandise against the great handling practices of today's shipping methods.

All in all, I am extremely satisfied with my experience shopping at Fitzula's. The quality of their products, combined with their amazing customer service, truly makes them stand out from the rest in the industry. I highly recommend Fitzula's to anyone looking for high-quality gifts or collectibles.

As someone who loves browsing online shops and finding unique and beautiful gifts for friends and family, I recently came across Fitzula's and was thoroughly impressed. The user interface is incredibly intuitive, and I was able to easily navigate through the site and explore their extensive selection of pocket tokens.

I was on the hunt for a special token to gift to a loved one, and I was spoiled for choice with Fitzula's collection. From lighthouses to spiritual symbols, animal motifs to heartfelt messages, there was a token for every personality and occasion.

In the end, I selected a stunning lighthouse token and I must say, I was blown away by the quality of the construction. The attention to detail, from the intricate etchings to the flawless finish, was truly amazing.

And while I was originally drawn to the tokens made of metal, I ended up falling in love with a Buddha token made of a different material altogether. The contrast of textures between the body and the lotus base was striking, and it made for a very special gift indeed.

In terms of service, my package arrived in record time and was well-packaged to ensure that my tokens arrived in perfect condition. And while I didn't need to utilize customer service, I felt confident knowing that Fitzula's was there to support me should I have any questions or concerns.

Overall, I would highly recommend Fitzula's to anyone in search of meaningful and beautifully crafted pocket tokens. The pictures really don't do justice to the exceptional quality and detail of each piece. I will definitely be a repeat customer, and I look forward to exploring more of what this shop has to offer. Thank you Fitzula's!

I recently stumbled upon Fitzula's website and I have to say, I was pleasantly surprised by the comprehensive shopping experience that it offered. From the moment I entered the site, I was greeted with a user-friendly interface that made browsing and purchasing products a breeze. And the best part was that the shop offers a great selection of items that caters to my diverse needs.

But that's not all that impressed me about Fitzula's. The personnel was an absolute joy to interact with, both responsive and understanding. Their helpful and friendly demeanor made the experience all the more memorable and enjoyable. It really wasn't hard to see that customer satisfaction is a top priority for this business and I truly appreciated that.

I wouldn't hesitate to give Fitzula's another visit the next time I'm in the market for anything they carry. However, it's worth noting that international shoppers might find it difficult to complete a purchase on the website. The billing address form only allows for locations within the United States, which may pose a problem for customers hoping to buy something as a gift for someone in the US or have it shipped locally for forwarding overseas. Fitzula's might want to think about adding an option for international billing addresses or at least a workaround for potential customers encountering this issue.

Overall, Fitzula's really nailed it with their terrific website and awesome products, combined with their helpful and personable staff. It's no surprise that this company has garnered such a positive reputation in the industry and I highly recommend them to anyone looking for a remarkable shopping experience!

I recently purchased a Christmas moving set from Fitzula's, and unfortunately, the train that was supposed to come with it was missing when I received my package. Needless to say, I was pretty disappointed, as I had looked forward to setup my Christmas decorations with this specific set. I reached out to Fitzula's through email to address the issue, but I have yet to receive a response.

It was frustrating that parts were missing from the set, and I had to go out and purchase another one to complete my decorations well before Thanksgiving. I debated whether or not to just return the entire set altogether, but I decided to give Fitzula's a chance to make things right. I'm hoping they can send me the missing parts as soon as possible so I can finally have my perfect Christmas display.

Overall, it's disappointing when items arrive incomplete or deficient, but I'm keeping my fingers crossed that Fitzula's can make it right. Hopefully, they'll act quickly and show that they prioritize their customers' satisfaction.

I am thrilled to share my wonderful experience with Fitzulas.com, an online store that has exceeded my expectations with their exceptional customer service and outstanding product quality. As we all know, shipping delays and package issues have been the norm these days, and I was not exempted from those challenges. Nevertheless, Fitzulas has proven to be a cut above the rest!

Let me share with you my story: I had bought a lovely $#*!ens Village piece from Macy's as a gift back in November. However, to my dismay, when I received the "shipped" notice, I couldn't confirm whether or not it had already been sent. By mid-December, I had no choice but to ask for a refund, convinced that I would never receive it on time for the holidays. Fortunately, luck was on my side- I found Fitzulas!

I called their customer service hotline, and a kind and friendly woman picked up the phone. She patiently listened to my concern and walked me through several options. After a detailed conversation, she recommended a new piece, and to my surprise, it arrived the next day! I couldn't believe how quickly and efficiently Fitzulas processed my order.

I am genuinely impressed by the lady who helped me over the phone and the exceptional quality of their products. Fitzulas has undoubtedly won my loyalty, and I am eagerly looking forward to the day when I can take a drive and visit this fantastic store once the COVID-19 pandemic is over. I wholeheartedly recommend Fitzulas to every shopper out there. They're an online store that knows how to take care of their customers.

Overall, I really enjoyed the product I purchased from Fitzula's website. However, I must admit that I was disappointed by the gift wrapping service that I had paid for. Although the gift itself was fantastic, the quality of the wrapping and accompanying note was simply unacceptable. I was shocked to find that the personalized message I requested was hastily hand-written and poorly aligned on a plain piece of paper. As someone with decent penmanship myself, I was truly appalled by the carelessness of it all. Additionally, the wrapping paper itself had a strange cut down the middle that made it look sloppy and unprofessional. Needless to say, I ended up redoing the wrapping myself and opted for a birthday card instead of the attached note. Thankfully, I did not have it shipped directly to my sister as originally planned. While I won't be selecting their gift wrap option again, I absolutely will order from Fitzula's in the future for other gifts. Despite my disappointment in the wrapping experience, the quality of their products was top-notch.

Upon receiving my order from Fitzula's, I was pleased with the timely processing that occurred in their order department. However, I have some concerns about their packaging and shipping department. While the shipping carton delivered by UPS appeared to be in great condition, I was disappointed to find that the package and the item I purchased were completely disheveled when I opened the package. The product package was torn, wrinkled, and open on both ends, indicating to me that there may not have been enough packing peanuts used to secure the item during transit.

To make matters worse, the item I purchased, a crucifix, had come apart during shipping. The body was no longer attached to the cross, the nails were all bent, and the nail holes in the cross were out of shape. Unfortunately, I needed this item for a housewarming party that very evening, so I had no choice but to use wood putty to fill in the nail holes and straighten the bent nails. While the crucifix will pass for the party, I am disappointed that it arrived in such poor condition.

Needless to say, I do not plan on placing another order with Fitzula's in the future. While their order department seems to be doing a fine job, their packaging and shipping department left something to be desired in my case.

I recently ordered a caroler from Fitzula's website (fitzulas.com) and I must say, I was quite impressed with their careful packaging. It was evident that great care was taken in ensuring that my caroler arrived at my doorstep in pristine condition. Although I must admit, I was a little disappointed to find that three of the toys the caroler was holding had come unglued during transportation.

I want to clarify that this issue was not Fitzula's fault. As mentioned earlier, the caroler was packaged with great care, and unforeseen circumstances during transit can sometimes lead to mishaps like this. However, I'm happy to report that fixing these toys at home using hot glue was a quick and easy solution.

Overall, I had a positive experience using Fitzula's website. Their selection of holiday decor and gifts is extensive, and their prices are very reasonable. The ordering process was straightforward, and my package arrived in a timely fashion. I would definitely consider visiting Fitzula's again for future holiday purchases.

As a customer of Fitzula's, I recently received my first order and was quite pleased with the quality of the products I received. So impressed, in fact, that I decided to place a second order. However, when attempting to use a 10% discount code coupon that I had recently acquired, I was dismayed to discover that it was not valid for my second purchase. Naturally, I was left wondering why this was the case.

While my initial experience with Fitzula's was positive, this hiccup has left me concerned about the company's policies and customer service. I would appreciate if the company could offer a more detailed explanation of why my discount code was deemed invalid for my second order. Perhaps there were specific terms and conditions that I overlooked or was unaware of? Were there any changes to the coupon policy that I was not informed of?

As a customer, transparency and clarity regarding promotional offers is key to building trust and fostering a long-term relationship. I hope that Fitzula's takes this feedback into account and evaluates their promotional policies to prevent similar confusions in the future. Overall, though, I still think that Fitzula's has some great products and good customer service, and I would still consider buying from them again.

When I ordered an item from Fitzula's online store, I was pleased with the selection and overall ease of the browsing and purchasing process. However, I was slightly disappointed by the shipping experience. Although the package was sent via USPS, it took a full 7 days to arrive after the shipping date. While this may not be a dealbreaker for some shoppers, it was a bit longer than I would have preferred.

One thing to note is that I did some comparison shopping before making my purchase, and found that I could have potentially bought the same item for a slightly lower price out of state. However, that would have required waiting for shipping from that other location, which may not be worth it for some customers. Additionally, I would have saved on sales tax by purchasing out of state, but this is a personal preference.

Overall, I would say that Fitzula's has a solid inventory and ordering system, but their shipping times could use a bit of improvement. It's worth considering if you're looking for something specific and don't mind waiting a little longer for your package to arrive.

After a recent online shopping experience at Fitzula's, I wanted to share my thoughts and provide an in-depth review of my experience. Firstly, while browsing through their website, I was able to locate the item I wanted relatively easily. However, I did encounter some difficulty when it came to navigating to the actual purchase page. This was a bit frustrating, as I would expect a smoother user experience when it comes to making a purchase online.

Another issue that I encountered was when I tried to select a particular frame for my item. Unfortunately, I found that the website changed the selection I had made to a different one while it was in transit. This meant that I had to go back and delete the incorrect frame before I could finally select the one that I originally wanted. While this may seem like a small issue, it did take up more time and felt like an unnecessary nuisance.

Despite these minor setbacks, I was still able to complete my purchase and received the item I had ordered in a timely manner. I would say that overall, Fitzula's provided a decent online shopping experience. However, I do feel there are some improvements that could be made in terms of website functionality and user experience. If these were addressed, I believe that Fitzula's would stand out even more as a top online retailer for their products.

Upon my recent experience with Fitzula's, I found a mixture of positives and negatives. Firstly, I must say that the selection of retirement Dept 56 pieces that were available on their website were impressive. However, on the downside, the prices weren't exactly competitive, meaning that they leaned more towards the higher-end spectrum which could be off-putting to certain buyers.

I was excitedly anticipating my purchased items to be shipped, but unfortunately, I was a bit let down by how long it took for them to arrive. My purchase took over a week to be delivered, which honestly is much longer than I expected. Furthermore, the shipping information that was provided did not match up with the actual delivery date. This can be quite unsettling to any consumer who expects quick and transparent communication.

In conclusion, I certainly had a mixed experience with Fitzula's. Whilst they do offer an exquisite range of retired Dept 56 pieces, and their website is user-friendly, the long shipping time and inconsistent tracking details have given me an unpleasant experience.

When I visited the Fitzula's website, I found myself struggling with the limited space available to browse through their products. Sadly, due to the size of the screen, I felt that I was not able to fully explore the site. As I was specifically on the hunt for an angel, I found the process to be truly exhausting and frustrating.

One aspect that stood out to me was the top banner. I felt that this section of the website was not optimized properly; in other words, it contained too much wasted space. As someone who has experience in web design, I could not help but think that this part could be reduced and simplified. A website should be intuitive and easy to navigate, but I felt like the Fitzula's site was not living up to that standard.

Despite these setbacks, I still believe that Fitzula's is a great brand with many excellent products worth exploring. However, they need to ensure that their website is user-friendly and accessible to all customers. Hopefully, they can take some of this feedback to heart and improve the overall experience of their website for future visitors.

I recently purchased a delightful looking stuffed animal from Fitzula's that was meant to bark when squeezed. Upon receiving the item, I was disappointed to find that it was broken. Naturally, I reached out to customer service and was pleased to receive prompt communication and a refund for the defective product. While I appreciate the effort to make things right, I can't help but feel bummed that I didn't get the item I had been looking forward to for so long.

Regrettably, this experience has made me hesitant to order from Fitzula's in the future. It's always a bummer when something goes wrong with an order, and although it was nice to receive a refund, it would have been even better to actually have the item I had originally wanted. While I understand that mistakes can happen, it's tough to shake off the disappointment that comes with it.

All that said, I recognize that Fitzula's does have a wide range of interesting and unique products, and I wouldn't hesitate to recommend them to others - my experience simply wasn't ideal this time around. Hopefully, they'll continue striving to improve their products and their customer service, making sure that future shoppers have only great experiences.

After browsing through various online websites, I came across Fitzula's and was impressed by their extensive range of garden statues. With excitement, I ordered a statue without paying much heed to the size measurements- a decision I would later come to regret.
Although the process of ordering was smooth, I didn't receive any size dimensions for the statue. Since it was a garden statue, my assumption was that it would be at least a foot or more in height, or perhaps slightly smaller. However, when it arrived, I was taken aback to see how tiny it was. To put it into perspective, the statue could barely fit within the palm of my hand- needless to say, it was a lot smaller than what I had anticipated.
It was disappointing to have misjudged the size of the product, but looking through Fitzula's website more thoroughly, I found that size dimensions were available for other products. Despite missing out on the size details for this statue, I'm still happy with the quality of the product itself. Fitzula's offers a wide variety of unique and captivating garden statues, and I recommend giving the website a thorough check before ordering.

Upon browsing through the vast available options of stuffed animals for my daughter, I stumbled upon Fitzula's online store. Excited to find a plush toy that was supposed to bark, I quickly ordered the item. However, when the package finally arrived, my excitement fizzled out as soon as I tried activating the sound component of the toy. To my disappointment, the sound was garbled and inaudible.

Frustrated with my purchase, I felt it was only necessary to reach out to their customer service for assistance. Thankfully, the customer support team was very accommodating and prompt in addressing my concerns. They refunded my payment immediately without any hesitation, which was very much appreciated.

However, I couldn't shake off the feeling that perhaps the item should have been checked thoroughly before it was dispatched. Although they rectified the issue, I am still without my desired purchase which is a bummer. As much as I appreciated their customer service, I decided not to take my chances in buying from them again.

In conclusion, Fitzula's has a wide variety of products in their inventory, but it may be worth checking thoroughly before hitting that 'purchase' button. Their customer support team is accommodating and quick to action, but unfortunately, my experience was still somewhat of a letdown.

I recently had the pleasure of ordering from Fitzula's and overall, I had a positive experience with both the ordering process and delivery. However, I did have one small issue that impacted my overall satisfaction with my order. Out of the 7 candles I purchased, I noticed that some of them had faded coloring which gave the appearance that they had been sitting around for quite some time. As I had intended these candles to be gifts, I was a bit disappointed that they didn't look as pristine as I had imagined.

Despite this minor setback, I would certainly give Fitzula's products another try in the future. The company offers a wide range of unique items that you won't find anywhere else. From home decor to gifts for loved ones, Fitzula's has an extensive collection of products that are sure to appeal to a variety of tastes and preferences.

Overall, while I may have experienced a slightly disappointing outcome with some of my candle purchases, Fitzula's still holds a solid reputation for providing their customers with high quality and innovative products. If you're in the market for something new and refreshing, I would certainly recommend that you check out what Fitzula's has to offer!