Green Motion Orlando Airportprepaid sunpass

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a verified customer
Verified customer

Hi i bought a prepaid sunpass at green motion Orlando airport after telling the assistant i was travelling around the Disney parks when she asked where i would be driving she said i would need it as toll are now everywhere in Florida but a week into a 3 week stay we have went through 4 tolls at a cost off $4:50 and having paid $195:50 for 3 weeks i rang and ask could i cancel the sunpass as it is aloud through sunpass its self and a refund is given for the remainder. but on ringing green motion at Orlando airport the customers manager Frank was nothing but cheeky and ignorant to myself and told lies saying he was the highest point of contact in the company but he is not the general manager is but he will not and refuses to let me speak to anyone and has hung the phone up twice on me and refuses point blank to cancel the sunpass at my request even know i have spoken to sunpass and this can be done but still Frank will not cooperate on this matter and is so rude about it im thinking of seeking legal advice on the matter ...Is there anyone that can help me resolve this matter

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