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Great Wolf Lodge

Great Wolf Resorts, Inc.

525 Junction Road, Suite 6000 South
Madison, Wisconsin
United States - 53717

Customer Service

Great Wolf Lodgeservice/rooms

V Jul 18, 2019

On 7/15 I checked in w my family to celebrate my bday (7/16) I picked GFL to celebrate it. I was with m husbad, daughter, son, and 2 of my grandchildren, one with autism. After having fun during the day and went to room at 9:40 after the dance party we were ready to sleep and bam! Dirty sheets!! We waited around 15-20 minutes for someone to come and exchange them. Next day come (my bday) and all good in the am until we hit the pool, one of the employees targeted us because of DD iced coffee my daughter had... after that my bday was ruined. The lady keeps attacking us over other drinks, meanwhile a whole lot of caucasian people keep entering drinks to the pool... that is wrong my birthday was ruined! We felt discriminated. I hope someone from the corporate sees this message. It took me 2 days to post it because my husband didnt want me to but i can't stay shut...


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