The complaint has been investigated and
resolved to the customer's satisfactionResolved Great Expressions Dental — false treatment plans
resolved to the customer's satisfaction
My family and I recently moved from MD to GA and had waited 3 months to finally get an appt with Great Expressions. When we finally had our appt, we were 3 months behind with our 6 month cleaning. After they conducted my son's exam, they informed me he had gingivitis and had 5 cavities. My son is 9 years old, doesn't eat candy, and always had his 6 month cleaning. However, he doesn't always do a good job with brushing. So, when they informed me that he needed $685 worth of dental work, I didn't question them and let the proceed. However, when I had my exam, they told me I had 5 cavities, gum disease and needed a deep scaling (totaling $4, 000 after insurance copay) - this is when I became suspicious. I had a hard time believing that being 4 months behind on a dentist appt would mean that I needed all that work. I'm in the process of getting a 2nd opinion. Please stay away from this dental office. They use very aggressive tactics to scare you - they immediatly show you a book of pictures that contain people with horrible gum disease. Stay away or get a 2nd opinion!!!