Great Clips reviews and complaints 2
View all 363 complaintsGreat Clips - Bad hair cut
1st time at Great Clips. Got the worst haircut I have ever had - and I am not picky. I showed the stylist a picture of Dorothy Hamill's famous wedge haircut. What she came up with was nothing like it. I look like the "Little Dutch Boy." In addition, it is by far not layered properly (so from Day 1, it looked like I was overdue for a cut of a grown-out haircut), nor completely even. Even though I told her repeatedly that the sideburns were too long and that the bottom of the ear was supposed to show, I had to finally give up and leave. The sideburns were still well below my ears. I paid $19 for that mess! Because of the virus, I'd intended to leave a bigger tip, but as it was, I just couldn't do it. I complained to their website, they said they'd forwarded it to the local salon for a response. No response from the local, no further response from the company. I complained to the company again, and got no response. I thought this chain salon was equivalent to Hair Cuttery, where I'd had my hair cut (every time by a different stylist), and every time the haircut was fine. I was wrong! This was May 19th at the Great Clips in Orlando, #0617.
Great Clips - Basic wedge haircut
First time at Great Clips. This was the worst haircut I have ever had - and I am not picky. I showed the stylist a picture of Dorothy Hamill's famous wedge haircut. What she came up with was nothing like it. I look like the "Little Dutch Boy." In addition, it is by far not layered properly (so from Day 1, it looked like I was overdue for a fresh cut of a grown-out haircut), nor completely even. Even though I told her repeatedly that the sideburns were too long and that the bottom of the ear was supposed to show, I had to finally give up and leave. The sideburns were still well below my ears. I paid $19 for that mess! Because of the virus, I'd intended to leave a bigger tip, but as it was, I just couldn't do it.
I complained to their website, they said they'd forwarded it to the local salon for a response. No response from the local, no further response from the company. I complained to the company again, and got no response. I thought this chain salon was equivalent to Hair Cuttery, where I'd had my hair cut (every time by a different stylist), and every time the haircut was fine. I was wrong!
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Worst butcher job ever. She cut big chunks out of my hair, almost leaving bald spots. Now I have to go to a real salon and see if they can blend it in or buy a wig.